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Holiday Inn Express & Suites 美国叉北普罗沃

712南犹他谷机 , 美国叉, 犹他州 84003

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宾客评论
我们收到的每一条评论和打分都会经过验证,以确保我们展示的全部是由真正入住过酒店的客人提供的信息。
86%
推荐此酒店

整体体验

4.3

基于 907 评论
86%
推荐此酒店

Ratings Breakdown

907评论

  • 5 星级
    532
  • 4 星级
    206
  • 3 星级
    78
  • 2 星级
    55
  • 1 星级
    36

Clean amd comfortable

By

2019 十二月 06

club

The staff was great. My room was clean and the bed was comfortable. They had a nice little variety for the continental breakfast. Unfortunately, I was there for work and was usually gone before it was time for breakfast. But when I did get to go I wasn't disappointed.

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Friendly and attentive staff

By

2019 十二月 04

platinumelite

Overall the property was a little loud but you should understand that it's right next to a freeway. The staff was very friendly and quick to make sure everything was great with the room upon check in. Room was clean and spacious worth the price we paid.

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Relief from cold.

By

2019 十二月 02

club

The first experience with front desk was great. We arrived at 1PM and there was no problem with being early. We were upgraded from a standard room to a suite. Thank you. The heater was noisy but we figured out why and had no problems after. Would have enjoyed more of "our channels " on the TV. At breakfast I really prefer the scrambled eggs over the omelets that were seved. Why doesn't IHG have hot chocolate packages in the rooms along with coffee and tea? We loved the pool and jaccuzi. It was a very nice stay

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Business

By

2019 十一月 30

platinumelite

Thanks for everything Have a Happy holiday season 2020

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Great stay!!!

By

2019 十一月 30

club

I had the best experience at the Holiday Inn Express in American Fork. The staff were so friendly and helpful! The room was incredibly comfortable, which was very important because I was there for a week and a half. The breakfast was a perfect way to start my days, great options available every day.

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Great Service with comfortable bed

By

2019 十一月 28

platinumelite

Check in was a breeze with Phillip providing us with a speedy friendly check in. He was quick to ask us how we liked our room when we came down to go to dinner. Overall the bed was comfortable and room was spacious. The location of the hotel was close to the freeway so it was a little loud. Breakfast in the morning had lots of choices and everything that was supposed to be hot was hot. Overall the stay was worth the price of the room.

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My worst experience at a Holiday Inn Express

By

2019 十一月 27

club

This appeared to be an older property. I expected it to at least be clean.

I was a pre-paid guest arriving Friday evening around 5:00 PM. I had to wait over 15 minutes at the front desk. There was only one attendant. He was unable to find room pricing in the system for a walk in guest who had arrived before me. Prior to me being helped two other guests came through the door and waited behind me. It seems odd you'd only have one attendant.

My room wasn't the cleanest when we arrived. I found a discarded dirty plastic cup and crumbs next to the night stand and the bed.

I called the front desk the next morning asking politely to have housekeeping pay a little closer attention when cleaning my room. I mentioned the dirty cup and crumbs on the floor between the bed and nightstand. I mentioned the curtains appeared to be smeared with chocolate from a child's hands. They told me they'd take care of it.

That evening when we came back crumbs were still on the floor and the curtains had not been wiped down. Had I not thrown out the plastic cup the night prior I'm sure it would still have been on the floor.

The next morning prior to leaving I looked at the base of the bed to make sure we weren't leaving anything behind. I found dirty plastic ware and crayons. None of which would have come from anyone in party.

This is NOT a place I'd stay in the future. I suggest you don't either.

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Great value

By

2019 十一月 26

This property is clean and secure. Beds are comfortable and we got a good night’s sleep. A variety of hot breakfast foods awaited us in the morning with fresh, hot coffee. Only wish bacon was offered. Everything was delicious. Our stay was exceptional and we highly recommend staying at this Holiday Inn.

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Day Traders

By

2019 十一月 25

It’s unusual to have a great check-in experience ruined by a departure but the morning team managed to do exactly what would make a stay in Utah, unpleasant. Perhaps the housekeeper lounging in the lobby was bummed that she didn’t get to sort through things in my room or maybe she was just politically or socially active presenting her views as norms in America.

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Poor and Dishonest Management

By

2019 十一月 25

club

I paid for a friend and her family to stay for three days. I went in two days into her stay to pay for the entire visit. I THOUGHT that is what they were charging me and the bill seemed to match what the front desk attendant was saying. When I got charged extra on my visa I went in and spoke with the manager. Although I understood what had happened I still felt it was dishonest and misleading when I had made it clear that I was expecting to pay the entire bill mid-stay. She was very rude and unwilling to help make the misunderstanding right. I would have left satisfied if she had given me 1/2 price on the last day or something but now I never want to go to any Holiday Inn again. I also called customer service and after waiting for 45 on line and a case number being open I still have not heard back. There are many nicer and competitive hotel chains to stay at and if I don't get this resolved to my satisifaction I will be taking my business elsewhere. Sad that chains don't seem to care about the individual anymore. What difference can one mad customer make right?

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Comfortable bed, great service and breakfast

By

2019 十一月 20

platinumelite

Excellent breakfast, amiable receptionist,great service

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Clean

By

2019 十一月 16

club

Service good and no issues at the hotel. Safe parking

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