Everything is in proper way. I appreciate the house keeping team.
閱讀較多
閱讀較少
Excellent service
BySai2708
6月 30, 2022
It's nice to a budget hotel and staff is very approachable.
閱讀較多
閱讀較少
Great Service and a Comfortable Stay
ByAHUJASAR
6月 28, 2022
Staff is very co-operative and kind. Services are quick and requests of the guests are entertained in a very healthy spirit. Food tastes great and has good quality. Breakfast options must be increased in order to provide variety. Overall, it was a pleasant and comfortable stay specially because of the location of the property.
閱讀較多
閱讀較少
Very good experience of staying in Holiday Inn Express Dubai - Jumeirah
ByElena901
4月 11, 2022
I am very glad to share my experience of staying in Holiday Inn Express Dubai - Jumeirah.
Our family visited Dubai and lived in this hotel in April 2022.
Everything was great.
The persons in reception were always very friendly and polite - especially the ladies working on 30/03/2022.
There were great choice of dishes and drinks during breakfasts and all of them were very tasty. Thanks to cooks.
The room was cleaned and all towels changed, tea-coffee, sugar bags are given daily. Many thanks and respect to cleaning team.
Thanks a lot to hotel administration for providing for guests bus transfers to different places of the city.
So me and members of my family really enjoyed being in this wonderful hotel we recommend it to our another guests!
閱讀較多
閱讀較少
Perfect Custumer Experience
ByHady_78
3月 29, 2022
I booked a room for myself and 7 other rooms for our company guests. the support i got from the Holiday Inn Express - Jumeirah was outstanding.
A big thank you goes to Mr. Jamil Ahmad. The level of professionalism this manager has is rare to find.
I 've been an IHG member for almost 9 years now, and I've never experienced such a perfect customer experience, especially when you face some challenges and you feel how helpful Mr. Jamil was.
Thank you...
閱讀較多
閱讀較少
Awesome breakfast, friendly service, needs to be more clean
Bysak6490
3月 10, 2022
This property is great value for money. The breakfast was excellent for the price of the hotel. Great taste plus each day had a new menu. Most of the employees are very friendly and welcoming. There was a shuttle going to the mall and beach which is a nice bonus since it's too far to walk and there is no metro near by. The only thing that really disappointed me was the level of cleanliness. The bathroom, the bed sheets, and the room in general. The cleaning staff also kept knocking on my door incessantly even though I had the do not disturb sign. If the cleanliness aspect was better, I would recommend this property.
閱讀較多
閱讀較少
Clean and very comfortable
ByBehboodi
3月 02, 2022
Second time of staying at this holiday inn and I would have no problem in coming back. Staff were polite, room was clean and kept clean by housekeeping, if I asked for extra towels they were delivered , bed is very comfortable, location is good , reception arranged for a taxi back to airport, no task was an issue for them..thank you for a very pleasant stay
閱讀較多
閱讀較少
Excellent Service
ByHamoudeh
3月 01, 2022
Very Friendly staff, specially the front Desk, I remember Ms. Florida, Mr. Ahmar & Mr. Shamsddin they were very helpful thanks for their great hospitality and worm welcomed
閱讀較多
閱讀較少
Missing many details
ByOmarIlyas4
2月 21, 2022
Usually I stay at Holiday inn for work stays, but I have to say that I was less than impressed this time.
I arrived late to check in and was happy with the hospitality at the front desk and the cleanliness of the room.
I requested an iron in the room, but it was not provided for a few hours and so I had to ask again before getting a chance to press my clothes. I also used tea bags and they were not replaced. I used towels in the bathroom and they were not replaced until I requested it from room service.
I tried to shower 2 nights in a row and the water in my room was cut off! I called reception to complain and they advised it would be back on in "2minutes". No apology, and also it was not back in 2 minutes, I ended up sleeping without taking a shower, and then had to use the shower in the morning when the water came back on.
Once I had used the iron and iron stand, it never left my room until I checked out.
Lots of small details (and some big ones) were missing to make this a comfortable and satisfactory stay. I left feeling unimpressed and not satisfied at all with the service.
閱讀較多
閱讀較少
Worst experience ever with IHG
ByWAMK
1月 19, 2022
This was my worst experience ever with IHG hotels
How come for a full week water is cut and we not being offered a replacement or transfer to another IHG facility? Water cut from 9 am to 9 pm! We should stayed over for free!
An for the room cleaning, I understand the rule is once every two days, and upon request, why would it take 3 times to ask and wait for hours before the room is cleaned
In general very sad experience and wont use this hotel again ever
閱讀較多
閱讀較少
Todo bien
ByJose galvis
12月 26, 2021
Me gusto todo.
Lo malo que no tiene piscina que no está cerca a una estación de metro y lo más importante que no hay quien hable español también es importante el español yo me ofrezco para trabajar en español. Jajaja si quieren
閱讀較多
閱讀較少
Great Location with Bad Food
Bympsn
12月 20, 2021
I stayed here for 2 nights. The location was good - quite central. However, the food was awful. I would not recommend anyone to prebook lunch or dinner here. There are good options available nearby,
Great services
ByKai237
6月 30, 2022
Everything is in proper way. I appreciate the house keeping team.
Excellent service
BySai2708
6月 30, 2022
It's nice to a budget hotel and staff is very approachable.
Great Service and a Comfortable Stay
ByAHUJASAR
6月 28, 2022
Staff is very co-operative and kind. Services are quick and requests of the guests are entertained in a very healthy spirit. Food tastes great and has good quality. Breakfast options must be increased in order to provide variety. Overall, it was a pleasant and comfortable stay specially because of the location of the property.
Very good experience of staying in Holiday Inn Express Dubai - Jumeirah
ByElena901
4月 11, 2022
I am very glad to share my experience of staying in Holiday Inn Express Dubai - Jumeirah.
Our family visited Dubai and lived in this hotel in April 2022.
Everything was great.
The persons in reception were always very friendly and polite - especially the ladies working on 30/03/2022.
There were great choice of dishes and drinks during breakfasts and all of them were very tasty. Thanks to cooks.
The room was cleaned and all towels changed, tea-coffee, sugar bags are given daily. Many thanks and respect to cleaning team.
Thanks a lot to hotel administration for providing for guests bus transfers to different places of the city.
So me and members of my family really enjoyed being in this wonderful hotel we recommend it to our another guests!
Perfect Custumer Experience
ByHady_78
3月 29, 2022
I booked a room for myself and 7 other rooms for our company guests. the support i got from the Holiday Inn Express - Jumeirah was outstanding.
A big thank you goes to Mr. Jamil Ahmad. The level of professionalism this manager has is rare to find.
I 've been an IHG member for almost 9 years now, and I've never experienced such a perfect customer experience, especially when you face some challenges and you feel how helpful Mr. Jamil was.
Thank you...
Awesome breakfast, friendly service, needs to be more clean
Bysak6490
3月 10, 2022
This property is great value for money. The breakfast was excellent for the price of the hotel. Great taste plus each day had a new menu. Most of the employees are very friendly and welcoming. There was a shuttle going to the mall and beach which is a nice bonus since it's too far to walk and there is no metro near by. The only thing that really disappointed me was the level of cleanliness. The bathroom, the bed sheets, and the room in general. The cleaning staff also kept knocking on my door incessantly even though I had the do not disturb sign. If the cleanliness aspect was better, I would recommend this property.
Clean and very comfortable
ByBehboodi
3月 02, 2022
Second time of staying at this holiday inn and I would have no problem in coming back. Staff were polite, room was clean and kept clean by housekeeping, if I asked for extra towels they were delivered , bed is very comfortable, location is good , reception arranged for a taxi back to airport, no task was an issue for them..thank you for a very pleasant stay
Excellent Service
ByHamoudeh
3月 01, 2022
Very Friendly staff, specially the front Desk, I remember Ms. Florida, Mr. Ahmar & Mr. Shamsddin they were very helpful thanks for their great hospitality and worm welcomed
Missing many details
ByOmarIlyas4
2月 21, 2022
Usually I stay at Holiday inn for work stays, but I have to say that I was less than impressed this time.
I arrived late to check in and was happy with the hospitality at the front desk and the cleanliness of the room.
I requested an iron in the room, but it was not provided for a few hours and so I had to ask again before getting a chance to press my clothes. I also used tea bags and they were not replaced. I used towels in the bathroom and they were not replaced until I requested it from room service.
I tried to shower 2 nights in a row and the water in my room was cut off! I called reception to complain and they advised it would be back on in "2minutes". No apology, and also it was not back in 2 minutes, I ended up sleeping without taking a shower, and then had to use the shower in the morning when the water came back on.
Once I had used the iron and iron stand, it never left my room until I checked out.
Lots of small details (and some big ones) were missing to make this a comfortable and satisfactory stay. I left feeling unimpressed and not satisfied at all with the service.
Worst experience ever with IHG
ByWAMK
1月 19, 2022
This was my worst experience ever with IHG hotels
How come for a full week water is cut and we not being offered a replacement or transfer to another IHG facility? Water cut from 9 am to 9 pm! We should stayed over for free!
An for the room cleaning, I understand the rule is once every two days, and upon request, why would it take 3 times to ask and wait for hours before the room is cleaned
In general very sad experience and wont use this hotel again ever
Todo bien
ByJose galvis
12月 26, 2021
Me gusto todo.
Lo malo que no tiene piscina que no está cerca a una estación de metro y lo más importante que no hay quien hable español también es importante el español yo me ofrezco para trabajar en español. Jajaja si quieren
Great Location with Bad Food
Bympsn
12月 20, 2021
I stayed here for 2 nights. The location was good - quite central. However, the food was awful. I would not recommend anyone to prebook lunch or dinner here. There are good options available nearby,