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Holiday Inn Express Dubai - Jumeirah

Jumeirah Road P.O. Box 71256 , Dubai,

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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
88%
Recommend This Property

Overall Experience

4.3

based on 931 reviews
88%
Recommend This Property

Ratings Breakdown

931reviews

  • 5 Stars
    497
  • 4 Stars
    294
  • 3 Stars
    65
  • 2 Stars
    37
  • 1 Stars
    38

very bad experience for first nights

By

February 24, 2020

So, just to be clear, for me it was the worst experience within IHG group.
Firstly, my preferences as being SPIRE member were not respected at all:
- room on the 1st floor, close to door and elevator
- very noisy
- dirty!!!
- and finally shower door broken on me
- horrible smell inside of the room
- AC very very cold at 19 degrees, impossible to put it hotter, and if you stop it it stinks!

After saying my remarks several times, i was moved to the other room, which was a bit better (standart normal room), but also same AC problem (list other customers shared with me).

I was very disappointed, and when I expressed my feeling, I did not any get any compensations. All my nights at IHG group is paid by my own company and myself, so I do it because I like great service usually I get, but this hotel is just a JOKE for a service quality.

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Quiet Hotel

By

February 24, 2020

One of the things that is good about this hotel, is that it is quiet and cozy. Staff Yusra is welcoming and pleasant to her guests, and the restaurant staff are all pleasant and helpful.

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Great Stay.

By

February 19, 2020

club

I have been using IHG hotels for most of my business trips since 2011 and have enjoyed my stay with their properties very much. The staff from this hotel chain is well groomed and are eager to help to the best of their efforts.

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уютный номер

By

February 17, 2020

club

прекрасный отель,отдыхали с женой ,очень все классно. В отеле тихо и спокойно,питание очень понравилось

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Great service,good location,safety,comfortable bed

By

February 14, 2020

club

Nice location,food,great service,comfortable bed,everything

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Good distance from restaurants and shopping

By

February 13, 2020

The hotel is located in a nice, quiet part of the city and close to the shopping and restaurants that I like to go to. Front desk staff Yusra is always pleasant and helpful. Really nice to keep coming back here

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Sunny dubai

By

February 02, 2020

Awesome stay , staff very helpful , not a bad location , clean rooms .. comfortable beds

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Всё хорошо

By

January 29, 2020

club

Соотношение цены прожиивания и качество соответствует.желвю процветания и дальнешего развития во Всём.

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Dubai trip

By

January 28, 2020

Parking entrance is too narrow it’s hard to enter and get out of parking lot. taxi service Need improvement

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Bewertung

By

January 27, 2020

club

Siehe Fragebogen. Ich werde das Hotel nicht wieder buchen. Im Allgemeinen hat es mir nicht gefallen.

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Отель норм

By

January 26, 2020

club

В целом отель понравился. Хорошее месторасположение. Рядом пляж .мечеть супермаркет с очень низкими ценами . Большие номера . Русскоговорящий персонал (девушка)
Спортзал .

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Отличное обслуживание

By

January 22, 2020

Были в отеле в январе 2020. Все очень понравилось. Приветливый персонал. Благодарность Анне (ресепшен) за ее подробные ответы на вопросы. Благодарность шеф-повару за вкусные блюда. Очень довольны.

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