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Holiday Inn Express & Suites Hammond

2918 Carlson Drive , Hammond, Indiana 46323

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房客評論
每一道評論和評比皆已經確認過,確實為實際入住飯店的房客所提供的資訊。
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根據 474 評論
90%
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Ratings Breakdown

474評論

  • 5 星級
    331
  • 4 星級
    79
  • 3 星級
    26
  • 2 星級
    16
  • 1 星級
    22

Affordable and Relaxation

By

نوفمبر ٢٤, ٢٠٢٠

club

This hotel was affordable and me and my daughter were able to relax for the weekend. I had an issue with the room and it was changed immediately.

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Good restful stay

By

نوفمبر ٢٢, ٢٠٢٠

I have stayed at this Holiday inn express before and it's good too know that when working in the area I will be taken care of when choosing this HIE to stay in for work. Excellent staff and great room overall.

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Room Service

By

نوفمبر ١٤, ٢٠٢٠

platinumelite

I stayed 16 nights. The front is very good, the breakfast is very good (free). One of the server is very good and friendly. The room service is the one of the worse I have experienced. Did not clean the toilet, bathtub or sink for 16 nights.

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Comfortable

By

نوفمبر ١٤, ٢٠٢٠

club

Very clean facility, friendly staff And they still managed to have breakfast safely.

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Great room, great price

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نوفمبر ٠٤, ٢٠٢٠

The room was comfortable and price was great! Hotel staff was accommodating and quick check in.

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Great stay

By

نوفمبر ٠٢, ٢٠٢٠

We enjoyed our stay we were happy to see the swimming pool was open .there is a draft in the swimming area which makes it cold since the weather is changing .I loved the pillows and the cleanliness of our room . Although breakfast was limited I was happy to have something offered to me .

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Disappointed

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نوفمبر ٠١, ٢٠٢٠

For a newer hotel and COVID concerns, we expected a much cleaner environment. The carpets were dirty, the bed sheets stained, and the bathroom floor was not clean. Improvement in housekeeping is needed.

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Great service

By

أكتوبر ٣٠, ٢٠٢٠

Brought my grandkids to swim for her birthday weekend the pool area was exceptionally clean as were the rooms and hotel ..Overall great experience thanks to Ms Jennifer West she made sure we had everything we needed

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Hotel Staff

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أكتوبر ٢٨, ٢٠٢٠

club

The guy that was at the front desk was amazing. He had all the answers to every question and he helped us out a lot. He gets 5 stars for his excellent service.

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Short trip

By

أكتوبر ٢٣, ٢٠٢٠

platinumelite

I needed a place to stay near the South side of Chicago. This is a very nice hotel. The rooms are spacious and clean.

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D'Ville Smooth Steppers/Danville Illinois

By

أكتوبر ٢٢, ٢٠٢٠

club

I was very disappointed because my group ( 7people) had 5 room reserved and only one was ready at our 4pm arrival. The other rooms were not ready until about 6 pm. We had activities to attend and were very late because we were not able to shower and change cloths for this formal event. We missed our dinner event and were late for an online Steppers broadcast. I was so disappointed because the staff was not available to clean the rooms. I commend your manager for attempting to meet our accommodations, but this didn't help our situation. We were so disappointed and frustrated!

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Pros

By

أكتوبر ٢١, ٢٠٢٠

platinumelite

Pros.””we left a item in the room..was sent back to us very quickly

Cons””Did not Mention rewards club @ check in.

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