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Holiday Inn Express Andover North-Lawrence

224 Winthrop Avenue , Lawrence, Massachusetts 01843

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房客評論
每一道評論和評比皆已經確認過,確實為實際入住飯店的房客所提供的資訊。
88%
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整體經驗

4.4

根據 879 評論
88%
推薦此物業

Ratings Breakdown

879評論

  • 5 星級
    544
  • 4 星級
    200
  • 3 星級
    66
  • 2 星級
    39
  • 1 星級
    30

Staff was incredible rude

By

9月 23, 2020

club

The lady that checked us in was very nice and helpful however the gentleman that checked us out the next morning was incredibly rude! I had went to my car to put some things in and wasn’t aware I needed to take my room key with me because my family member was still in our room. After putting my bags in my vehicle I tried to renter the building, the 1st set of doors opened however the 2nd set of doors entering the lobby did not. The gentleman came from behind the counter and started yelling at me and telling me I needed to leave for I hadn’t stayed here the prior night. I tried to explain to him I had walked though the lobby not 10 min ago to my car and was returning he then finally let me in and continue to accuse me of lying. Then asked how I was going to enter my room and once again tried to re-explain I had family still in our room upstairs. After going upstairs and coming back down with my family we went to checkout and I wanted to pay with cash and he made it seem like it was a large inconvenience to him to do so.

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Following protocol

By

9月 13, 2020

club

Staff were following protocol: wearing masks, and maintaining distance. Rooms felt and looked clean.

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No breakfast=not worth it

By

9月 09, 2020

platinumelite

I was disappointed with the lack of breakfast buffet because it was advertised.

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great location

By

8月 31, 2020

club

we have always stayed here when we visit our son, daughter-in-law and 3 gran kids. really enjoyed the breakfast (they had non, not even coffee this time). :((

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Location very tricky

By

8月 26, 2020

You need to drive thru the donut donuts to get to hotel. It’s location is very hard to find

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The Worst Ever

By

8月 24, 2020

Just imagine your worst and disgusting experience for a hotel.

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Convenient location good value

By

8月 24, 2020

club

We were traveling to Maine with our dog. The Holiday Inn was a perfect stop over for us. It was convenient from the highway and a good value. Very clean, good staff and just what we needed.

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Everything Bad

By

8月 23, 2020

This site will not let me post what really happened. I tried four times to "clean up the review", but it keeps telling me I am not following the "guidelines" for writing!

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Comfortable bed

By

8月 23, 2020

club

Rooms are very comfortable, the beds are comfortable as well

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Not clean

By

8月 22, 2020

club

Room was not clean. There was still food in the fridge from the last guest. Cheerios in the bathroom floor from last guest.

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Review

By

8月 18, 2020

Luis and Jose and court all make me feel welcome when I arrive they have a care package ready for me goudy always has my room cleaned everyone takes care of me when I'm sick when imy here the staff treated me as they want me to come back which I do thanks to the staff for treating me do well

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Bad experience

By

8月 12, 2020

Will never go there again. Customer service is the worst. Lobby stinks. People outside smoking weed. We even saw one of the staff smoking with a guy outside.

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