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Holiday Inn Express Andover North-Lawrence

224 Winthrop Avenue , Lawrence, Massachusetts 01843

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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
89%
Recommend This Property

Overall Experience

4.4

based on 825 reviews
89%
Recommend This Property

Ratings Breakdown

825reviews

  • 5 Stars
    510
  • 4 Stars
    194
  • 3 Stars
    59
  • 2 Stars
    37
  • 1 Stars
    25

Great room at a great price

By

December 29, 2019

club

The room was very clean and the staff was beyond friendly.

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excellent

By

December 28, 2019

friendly service the staff just relaxing and having a wonderful time just hanging out doing nothing.

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Our stay in Andover

By

December 19, 2019

You get what you pay for...no more no less acceptable.

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Excellent hotel, great front desk staff!

By

December 17, 2019

platinumelite

My 10 year old put it best. "This is the nicest hotel we have ever stayed in! And Jose is so cool!"

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Poor Wifi connection, no microwave in hotel room

By

December 17, 2019

club

The wifi connection is terrible. It does not matter how many times you restart your phone, laptop, and wifi connection the wifi connection was still poor during my entire stay at HolidayInn. No microwave in the room even though I paid so much. I had to walk all the way in the lobby in my pajamas every time I had to heat food. Stop using plastic coffee pods in guest rooms. Instant coffee in guest rooms would be a better option.

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Amazing customer service

By

December 15, 2019

club

Average on the hotel itself staff very nice an knowledgeable and accommodating

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Very nice welcome

By

December 14, 2019

Very nice welcome with good reception desk and nice fitness center. I will recommend this hotel to my friends . Thank you very much

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Best hi express ever

By

December 14, 2019

Everything was great! Great location, off rt 495 . I requested a quiet room and received a great room on 4th floor I.n back of the hotel away from the elevator. Clean and modern room, good breakfast, easy checkin. Clean and modern common areas including elevators, carpeting, lobby. I will book this hotel every time I have business nearby.

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North Lawrence stay

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December 07, 2019

I had a very easy check in overall . The room was ample in size for my needs. The bathroom was needing some better care as to the paint on wallpaper and ceiling looked a tad rough. I would consider returning at that property if they matched the Priceline offer I was given originally. The actual room had some great coffee choices and their Continental breakfast choices were simple but ample enough.

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Love bed

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December 05, 2019

It was a great experience good style very clean place will definitely come back I like the prices breakfast was okay

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Thanksgiving Stay

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December 03, 2019

We came up to North Andover to celebrate Thanksgiving with our son and daughter-in-law and our grandson. We've stayed at this hotel before and know it is comfortable and convenient for where our son lives. The room was very comfortable, and the staff very welcoming.

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Staff

By

December 03, 2019

The front desk staff was awesome and friendly. Even the night staff especially on tuesday and Thursday..the cleaning lady who cleaned my room was friendly, she didn't speak to much English but we could understand each other, she even told me my room was the favorite for her to clean..I hope her pregnancy is going great.. my room wad always spotless she and the front desk staff should have a raise..

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