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房客評論
每一道評論和評比皆已經確認過,確實為實際入住飯店的房客所提供的資訊。
84%
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整體經驗

4.2

根據 1996 評論
84%
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Ratings Breakdown

1996評論

  • 5 星級
    1102
  • 4 星級
    473
  • 3 星級
    198
  • 2 星級
    140
  • 1 星級
    83

2 night stay

By

11月 17, 2020

club

Overall room was mostly clean, but small. Shower was way bigger than the bathroom, not sure why it was designed that way. Mini fridge needed to be defrosted so it wasn't cooling correctly. Ice machines on every other floor with quite a few of them being out of order. Toilet was clogged when we first got there, once maintenance came and unclogged we still continued to have problems flushing. Breakfast had to be ordered ahead and picked up due to Covid but they didn't have half the stuff we were given to choose from. I've experienced worse but definitely could use some improvement.

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Excelente servicio y limpieza

By

11月 15, 2020

club

Debido a la pandemia me encontraba buscando un hotel limpio para mi reciente estadía en Orlando, Fl . Los hoteles que he visitado anteriormente no me convencían como opción en estos momentos que vivimos. Las fotos de este hotel me inspiraron confianza en su limpieza y decidí hospedarnos en el mismo. No me arrepiento, es un lugar sumamente limpio con un buen protocolo de prevención de COVID-19 y un equipo de trabajo excepcional. Agradezco a Francis, Maria, Luis y las chicas del staff de desayuno por su excelente atención.

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Family Vacation 2020

By

11月 12, 2020

We stayed here during the pandemic and it was worth.

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Good value for the area

By

11月 11, 2020

club

This property is conveniently located near Universal Studios. I loved that there was a free shuttle to and from the park. The room and bed were comfortable. The staff was extremely helpful and friendly in every encounter I had. As I previously mentioned, it would be great if there was some sort of buffer added to the doors to prevent the noisy slamming of doors. It would also be helpful to have more places to hang towels in the bathroom.

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Great room, very clean.

By

11月 11, 2020

club

The service at the hotel was definitely wonderful, as soon as I entered I was greeted and serviced immediately. The location is great as you’re accessible to so much. As far as what mattered the most to me which was the room/bed and bathroom, I loved it. Quite modern, super comfortable pillows, the sheets (comforters as well) were all very clean. Bathroom was clean and nice on the eyes. I loved the mirror, lol my favorite part, offered the sink and great lighting. The only “complaint” I have would be the tv, I couldn’t get movies or music, but it was great other than that.

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Great Service

By

11月 05, 2020

club

The service at this location was great. The staff, especially JJ, went above and beyond throughout our stay. The property is pet friendly which made our trip with our furry friend, even easier. I would absolutely recommend this hotel and will definitely stay here again soon!

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Great.hotel love it

By

11月 04, 2020

Everything clean and organized no complain at all
A friend recommended to me and i am very happy to stay there

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5 night stay

By

11月 02, 2020

club

Was suppose to clean the room (5 night stay) on the 4th night. Didn't happen. But everyone at the hotel was personable and everything else was good.

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Comfortable bed

By

10月 28, 2020

club

Mattress was comfortable and sheets and towels were clean. Staff was attentive and polite. Location was excellent .

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Modern hotel well located to Universal. Great staff.

By

10月 28, 2020

platinumelite

The hotel recognized my elite benefits and upgraded me to a spacious and modern executive suite. They handled breakfast better than any other hotel during the pandemic. They actually allow you to choose what you want instead of pre-packaging the same for all. Certainly, it is more work, but well appreciated by me. Shuttle provided for no extra fee. In fact, no extra fees at all, a rarity in this location. I would definitely stay again.

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Excellent Price for a great experience

By

10月 27, 2020

Room are very clean and with comfortable beds. The staff is one of a Kind, always friendly and ready to help.

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Excellent service from the staff

By

10月 27, 2020

club

Everyone was very kind and helpful, from the moment we arrived they were all ready to make us feel like at home

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