Clean facilities and enjoyed the free breakfast. Staff were very friendly. Wish there were more shuttle options and times.
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Great Hotel Stay
ByKami
2020 二月 26
We loved the Hotel. Good location, great shuttle to Universal.
Super comfi beds!!
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My stay
ByCece
2020 二月 25
Everything was ok ... Check in was great, breakfast was ok, But they gave me a room that was too small and beds were far away from being Queen.
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Rest pleasure and great breakfast
ByDanny 305
2020 二月 25
Great service ... Bed was comfy quiet room.
Gym was well stocked with things to do. Breakfast was great lots of variety very comfortable.
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Good price, helpful staff
ByNelvu
2020 二月 24
Close to main atrractions at a very good rate. Staff helpful and friendly. Breakfast was vast but few options for GF DF. Not necessarily their problem, but DF GF pancake mix or cereal (Cheerios) would have been nice to offer little ones. Wanted to use laundry services but closed a bit early for my schedule. Bathroom was shower only which 4 year old would not use and pink mildew stained bottom of hinge. Daily housekeeping was considerate. I actually appreciate the staff checking in when youngest had a very loud and exaggerated tantrum. Shows they actually cared for his well being and not just noise level/complaint.
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Great location
ByJjjj
2020 二月 24
Close to universal. Great hotel. Would stay here again in the future due to convenience and price
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Great service. Very clean and comfortable
ByLele
2020 二月 24
Such a great experience. Treated by front desk staff so kind. Always at holiday inn the experience is easy and top quality
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Not great
ByKGH1
2020 二月 24
Our first day in the hotel, our room was never serviced. Clean towels and having the garbage emptied would have been nice. The hotel itself was very dirty overall. There was a large unfinished hole in the bathroom ceiling where the sprinkler head came through. Some hallway walls were unfinished and looked terrible. The carpet in the room was badly stained and very dirty. Overall the hotel was a huge disappointment. We actually called other hotels but none had last minute availability.
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Comfortable and great location
ByJDF52
2020 二月 23
Would definitely recommend. Hotel was clean and comfortable. Close to Universal!
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Problema al check in
ByAnna
2020 二月 22
Struttura curata e pulita, vicina ai parchi universal di orlando. Unico problema al check in, ci hanno fatto attendere ingiustificatamente per circa 45 minuti.
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Mediocre at best
ByKGH1
2020 二月 22
This property is in need of a serious deep cleaning and updating. The "suite" was very small, and very dirty, with stains on the carpet. The hole in the bathroom ceiling for the fire sprinkler had no trim around it, so there was just a gaping hole in the ceiling with a sprinkler sticking out. The hall on the walk to the room was unfinished, with missing wallpaper and trim. Overall the hotel was either dirty or unfinished. I realize this close to the theme parks they can get by on location only, but it would be nice if they tried, just a little, to be a nice place to sleep.
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Great stay!
BySG in SC
2020 二月 21
Very nice hotel. Breakfast was awesome, with lots of hot items (scrambled eggs, omelets, sausage, biscuits and gravy, oatmeal). Room was nice, bed and pillows were comfortable. It was nice to park at the hotel, and walk to Universal Studios (approximately 1 mile on the path).
Free breakfast
ByEric
2020 二月 27
Clean facilities and enjoyed the free breakfast. Staff were very friendly. Wish there were more shuttle options and times.
Great Hotel Stay
ByKami
2020 二月 26
We loved the Hotel. Good location, great shuttle to Universal.
Super comfi beds!!
My stay
ByCece
2020 二月 25
Everything was ok ... Check in was great, breakfast was ok, But they gave me a room that was too small and beds were far away from being Queen.
Rest pleasure and great breakfast
ByDanny 305
2020 二月 25
Great service ... Bed was comfy quiet room.
Gym was well stocked with things to do. Breakfast was great lots of variety very comfortable.
Good price, helpful staff
ByNelvu
2020 二月 24
Close to main atrractions at a very good rate. Staff helpful and friendly. Breakfast was vast but few options for GF DF. Not necessarily their problem, but DF GF pancake mix or cereal (Cheerios) would have been nice to offer little ones. Wanted to use laundry services but closed a bit early for my schedule. Bathroom was shower only which 4 year old would not use and pink mildew stained bottom of hinge. Daily housekeeping was considerate. I actually appreciate the staff checking in when youngest had a very loud and exaggerated tantrum. Shows they actually cared for his well being and not just noise level/complaint.
Great location
ByJjjj
2020 二月 24
Close to universal. Great hotel. Would stay here again in the future due to convenience and price
Great service. Very clean and comfortable
ByLele
2020 二月 24
Such a great experience. Treated by front desk staff so kind. Always at holiday inn the experience is easy and top quality
Not great
ByKGH1
2020 二月 24
Our first day in the hotel, our room was never serviced. Clean towels and having the garbage emptied would have been nice. The hotel itself was very dirty overall. There was a large unfinished hole in the bathroom ceiling where the sprinkler head came through. Some hallway walls were unfinished and looked terrible. The carpet in the room was badly stained and very dirty. Overall the hotel was a huge disappointment. We actually called other hotels but none had last minute availability.
Comfortable and great location
ByJDF52
2020 二月 23
Would definitely recommend. Hotel was clean and comfortable. Close to Universal!
Problema al check in
ByAnna
2020 二月 22
Struttura curata e pulita, vicina ai parchi universal di orlando. Unico problema al check in, ci hanno fatto attendere ingiustificatamente per circa 45 minuti.
Mediocre at best
ByKGH1
2020 二月 22
This property is in need of a serious deep cleaning and updating. The "suite" was very small, and very dirty, with stains on the carpet. The hole in the bathroom ceiling for the fire sprinkler had no trim around it, so there was just a gaping hole in the ceiling with a sprinkler sticking out. The hall on the walk to the room was unfinished, with missing wallpaper and trim. Overall the hotel was either dirty or unfinished. I realize this close to the theme parks they can get by on location only, but it would be nice if they tried, just a little, to be a nice place to sleep.
Great stay!
BySG in SC
2020 二月 21
Very nice hotel. Breakfast was awesome, with lots of hot items (scrambled eggs, omelets, sausage, biscuits and gravy, oatmeal). Room was nice, bed and pillows were comfortable. It was nice to park at the hotel, and walk to Universal Studios (approximately 1 mile on the path).