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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
85%
Recommend This Property

Overall Experience

4.2

based on 975 reviews
85%
Recommend This Property

Ratings Breakdown

975reviews

  • 5 Stars
    544
  • 4 Stars
    231
  • 3 Stars
    90
  • 2 Stars
    67
  • 1 Stars
    43

Great location and comfortable stay

By

26 July 2017

club

This hotel is very clean and comfortable. Perfect location if visiting Universal Studios. Transportation to the park via hotel shuttle is very hard to come by due to the amount of hotels it serves. Other than that it's a great place to stay when visiting Orlando.

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Perfect location

By

25 July 2017

platinumelite

Hotel was clean, convenient and in great location to Sea World parks. Breakfast options were terrific.

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Phillip

By

24 July 2017

Nice Hotel, nice room, my kids like the breakfast...

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Just the right location.

By

23 July 2017

Clean rooms, well maintained facilities, and a location that was convenient to everything. It's just off the main drag, but just close enough to be minutes from anything you need.

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Not at all what I anticipated

By

22 July 2017

club

The staff wasn't friendly and accommodating. Was unaware of the amenities, availability, and locations of them within the hotel. The rooms are small with poor ventilation with smells from other rooms. Appliances(microwave and refrigerator) didn't work. The breakfast was ok. Checked out a day early with a free night for one room, it just wasn't worth paying for another night for my second room.

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Comfort and clean

By

21 July 2017

club

I loved the way the staff was able to get the issue solved for s request

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Very close to Universal Studios

By

20 July 2017

platinumelite

Comfortable Beds
Excellent Breakfast choices for all
Upgraded and Updated Rooms
Free ride to Universal Studios
Lots of Construction in the area but still easy to get around by car or walking.
Outlet Mall is nearby

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Under Constuction

By

19 July 2017

club

This hotel was in it's renovation stage but was still able functioned normally

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Rooms are extremely small

By

19 July 2017

The rooms at this hotel are extremely small, two double beds only fit in the room when the beds were pushed against the walls.

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Overall stay was great, but the bed was very uncomfortable

By

18 July 2017

club

The bed was entirely to soft, I would suggest they have both firm and soft beds and pillows. And there was no refrigerator in the room to keep the drinks cold

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Comfortable

By

18 July 2017

club

The staff was warm and friendly upon check in. The only negative we have is the amount of seating for breakfast, we did not eat because there weren't any available seats.

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Extras

By

17 July 2017

club

My only complaint was the lack of ice machines and no refrigerator or microwave in the room.

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