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Holiday Inn Express & Suites Cleveland-Richfield

5171 Brecksville Road , Richfield, Ohio 44286

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房客評論
每一道評論和評比皆已經確認過,確實為實際入住飯店的房客所提供的資訊。
81%
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整體經驗

4.2

根據 1213 評論
81%
推薦此物業

Ratings Breakdown

1213評論

  • 5 星級
    677
  • 4 星級
    264
  • 3 星級
    125
  • 2 星級
    90
  • 1 星級
    57

Great experience

By

8月 15, 2022

We were on a road trip and truly enjoyed our stay.

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A Holiday Inn - What you expect; good stay

By

8月 15, 2022

Hotel was just fine. Clean room, comfortable bed, good breakfast, pool and hot tub, right off the turnpike, no problems, fast food restaurant close, easy check in, easy check out, nobody bothered me. What you expect from a Holiday Inn.

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What’s happened to the Holiday Inn name?

By

8月 12, 2022

club

Such a disappointment to walk into this hotel and find so many poor conditions. The lobby was very nice, but once we got off the elevator, it all went downhill from there. The hallways were SO DARK! it made us wonder what they were hiding. Our room was large enough, but there was black mold in the corner of the bathroom above the tub, towels were so thin you’d have thought we were staying in a cheap motel, bathtub drained slowly, toilet “belched” when flushed (signs of a clog that hadn’t been taken care of, bath ceiling looked like it may have been repaired but then not repainted. When leaving to get some dinner, the halls were so unlit we walked right passed the elevator. Happened when we left our room a second time as well. Front desk was informed of bathroom and dark hallway issues, but I don’t think he understood English.

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Nice Room and quick check in

By

7月 31, 2022

The hotel was conveniently located to major travel route. Desk agent helpful in recommending a place to eat. Hotel around elevator needed attention as fare as signs of use and age is concerned. An ice machine on first floor would be convenient!

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Great location

By

7月 31, 2022

Great hotel and breakfast for family and location for vacation

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Not a good experience

By

7月 25, 2022

Booked 4 rooms and 3 out of the 4 rooms had issues. Hotel itself was not very clean.

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Comfy. Cozy.

By

7月 25, 2022

Breakfast was good. Staff was friendly. Room was clean. Roast construction at the time was annoying but not hotels fault.

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Close to N.P.!

By

7月 22, 2022

platinumelite

When we arrived at 3pm our room wasn’t ready and they weren’t sure when it would be.
We tried using the hot tub but it was chilly — pool was actually warmer and good sized so we hung there and then used the sauna, which was large & nice.
There were 4 of us yet we had to request linens for the sofa bed, which was frustrating when we realized it at 10pm. Husband ran to retrieve them not knowing how long it would take for someone to come up. The sofa bed was very uncomfortable, even my 10 year old had a back ache after sleeping on it.
There was some gross, presumably dried food stain in plain sight in the middle of the carpet. Rust/discoloration of the shower head.
In the morning the cleaning staff were yelling to each other up and down the hallway. Apparently our room was right across from the door-left-wide-open supply room and the elevator. It woke me up around 8am.

Pros: The best thing about this location is it’s proximity to Cuyahoga Falls N.P., which is great — about 10 mins. Breakfast was well stocked and better/more choices compared to the other HIs I’ve stayed in. Also, while the sofa was bad, the regular bed was awesome—super comfy!!

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Would stay here again

By

7月 18, 2022

Room, breakfast and pool were all as expected, and the stay was a good value for the money.

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was bad room was not cleaned from prior

By

7月 15, 2022

was not happy when we showed up the room s wasn't even cleaned, and we had to go to the front desk about 3 times for stuff. they didn't even offer to bring to our room.

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Great location for Cleveland and Cuyahoga

By

7月 08, 2022

The location was great, minus construction on the road. Not many food choices in the area. Everyone working at the hotel were very helpful.

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Comfortable bed and quick check-in/check out

By

7月 06, 2022

Good stay on our road trip. Easy to get to off the highway, quick check-in and check out, comfortable room and good breakfast.

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