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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
90%
Recommend This Property

Overall Experience

4.4

based on 580 reviews
90%
Recommend This Property

Ratings Breakdown

580reviews

  • 5 Stars
    361
  • 4 Stars
    137
  • 3 Stars
    46
  • 2 Stars
    27
  • 1 Stars
    9

Neglected property.

By

January 18, 2018

With well in excess of 1000 nights in IHG properties, this is the most neglected property I have stayed in. Maintenance is nonexistent. The furnishings were broken, worn out or falling apart. One of the valves on the in room hot tub was completely worn out letting the knob spin on the shaft. Rather than simply replacing this inexpensive part, there was a nice sign on the wall advising not to over tighten the knobs. There were several signs posted throughout the building as excuses for lack of maintenance rather than repairing the issues .Missing clock radio, light bulb and tattered towels. Shower curtain rod about falling off the walls.The breakfast selections were at a minimum. Quite disappointed in this property.

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