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Holiday Inn Express & Suites 克利夫兰 - 里奇菲尔德

5171 Brecksville号 , 里奇菲尔德, 俄亥俄州 44286

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宾客评论
我们收到的每一条评论和打分都会经过验证,以确保我们展示的全部是由真正入住过酒店的客人提供的信息。
81%
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整体体验

4.2

基于 1191 评论
81%
推荐此酒店

Ratings Breakdown

1191评论

  • 5 星级
    668
  • 4 星级
    260
  • 3 星级
    121
  • 2 星级
    87
  • 1 星级
    55

Close to downtown at a fair price.

By

2022 五月 22

Facility in looking tired in some areas. Otherwise it was fine including helpfulness of staff.

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Below Average IHG property

By

2022 五月 16

club

1. Easy to find and good parking
2. Breakfast was very good
3. Elevator sounds like you will not make it out alive. It jerks and shakes every time.
4. No staff cleaning--Empty pizza, wings, etc. in the hallway with no cleanup. They even have a sign that says no cleaning services in hotel.
5. Hallway smelled of weed the entire time
6. They charge you a fee if you use points(30.00 a night). Even though it says no additional fees when you checkout with points
7. We only stayed one night and moved to another hotel because of the weed smell and the garbage in the hallways

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Go somewhere else

By

2022 五月 05

Elevator did not work entire length of stay. There was lettuce and a used cotton ball in stair case that was there on the day we checked in and 8 days later, it was sill there.

Almost impossible to get housekeeping to make up my rooms. I asked every day when I left in the morning and my room was only cleaned twice during my 7 or 8 days while at this hotel

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Room, Service and Breakfast ALL Great!

By

2022 五月 05

The room was immaculate and quiet - no noise during the night. Extensive hot breakfast was delicious with so many choices -oatmeal, pancakes, eggs, bisquits, turkey sausage, yogurt, fresh fruit, etc and both cook and attendant there to refill and offer assistance. Front desk person helped my find great car service shop. Thanks for great end to a car breakdown. And the tow from turnpike to hotel was less than 3 miles!

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Good stay. Just 1 night

By

2022 四月 26

Staff was great. All 3 shifts were very friendly, helpful, & accommodating!

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No elevator

By

2022 四月 25

I was informed that the elevator was out of service and had been after being given my room keys on the 4th floor! I would seem that if the elevator had been out at the time of booking i would have been informed of that situation. Additionally when I asked if there was another room on a lower level, none were available. I believe at that time I should have been offered a discounted rate and/or additional points for the inconvenience.

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ALOT OF broken down items herehere

By

2022 四月 14

club

Started off the elevator was not working. Then the sauna and hot tub and pancake machine were out of order. It's a shame was a decent location years ago.

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Friendly Greeting

By

2021 十二月 18

club

Friendly greeting but beyond that, I would not recommend. Bathroom was not clean; used bottles of shampoo/conditioner in shower, 1/2 roll of toilet paper and no soap.

There was also food from a previous guest left in the mini frig.

Breakfast selection was adequate, but I chose eggs and they were ice cold. Attendant to help people during breakfast was sleeping in a chair just as you entered the breakfast area.

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Dissatisfied

By

2021 十二月 13

Rooms were not clean, many things out of order. Only pro to our visit was the breakfast.

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HOLIDAY INN EXPRESS DECEMBER 2021

By

2021 十二月 09

Great stop for business in the Cleveland area. Quiet and secure facility conveniently located.

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Front desk

By

2021 十二月 08

club

When we checked in our front desk woman was very nice. Hot tub and sauna didn’t work. Bed sheets weren’t changed from previous stay and bathroom floor was very dirty.

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Room

By

2021 十二月 05

club

Very cleaned room even with jazzui but sink had ashes in it and we dont smoke. And hairs in the bathtub

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