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Holiday Inn Express & Suites Cleveland-Richfield

5171 Brecksville Road , Richfield, Ohio 44286

Ada
pertanyaan?
HUBUNGI KAMI
Ulasan Tamu
Setiap ulasan dan peringkat yang kami terima diverifikasi untuk memastikan bahwa kami hanya menampilkan informasi yang diberikan oleh para tamu yang memang telah menginap di hotel.
84%
Rekomendasikan Properti Ini

Pengalaman Secara Keseluruhan

4,2

berdasarkan 933 ulasan
84%
Rekomendasikan Properti Ini

Ratings Breakdown

933ulasan

  • 5 Bintang
    535
  • 4 Bintang
    215
  • 3 Bintang
    85
  • 2 Bintang
    63
  • 1 Bintang
    35

The little things

By

Mei 19, 2020

club

I book client travel. I travel to a lot of the destinations to ensure quality before I suggest a stay. This was by far one of the worst experiences I’ve had with cleanliness in a long time. The room still had food trash and Kleenex on the floors. There was handprints the mirrors and Headboard. Just didn’t seem like much attention to detail was put into cleaning. With the traffic being slow I expected a better experience. The next morning the hospitality staff was very rude about “the signs posted every where about eating breakfast”. They yelled about tasting a sausage to see if it needed salt and pepper. Just a bad experience overall.

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Travel During Pandemic

By

Mei 17, 2020

club

Understanding that the "safe at home" rules remain unclear especially when traveling from state to state. It has made travel different and at times difficult.
I was traveling on my first business trip in 7 weeks and ended a days worth of driving with the warm familiarity of a Holiday Inn. I was pleasantly surprised when I was able to secure a room without a reservation and the woman who greeted me at the front desk was very understanding. She explained the steps that had been taken to ensure safety, breakfast being take out only, the pool and fitness room were closed.
When I asked about food, she gave me great information and helped me with the delivery option for a local restaurant. This was huge, not all restaurants are open and not all deliver. Her advice was perfectly timed and and her willingness to help made my stay very comfortable.

Side note; There was no break in the price of the room in regards to the lack of amenities.

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room were great

By

Mei 11, 2020

club

house keeping made sure I had plenty of towels kept room clean and smelling good thanks Tamika for the wonderful hospitality

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Dirty

By

April 27, 2020

club

Room carpet extremely stained. Tv filthy, no remote. Outlets did not all work. Fridge leaked all over. I will say bathroom looked semi clean w/ a dirty mirror.

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Travel

By

April 22, 2020

club

Nice clean and comfortable rooms. Excellent service!!

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Holiday Inn Express

By

April 07, 2020

club

My stay was pleasant couldn't ask for a better stay

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Great stay

By

Maret 11, 2020

Highly recommend this property. Great bed, love the fact that they have bottles of body wash, shampoo and conditioner in the shower rather than small bottles of throwaway toiletries. Friendly staff, yummy breakfast.

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Convenient Location for Business Travels

By

Maret 10, 2020

I have stayed here many times over the years. The recent renovations were well received when I stayed this trip. The one thing that stands out most to me is the service at breakfast by the same lady that is always there. She is so nice and always greets you absolutely every time I am there. Always memorable just because of her!

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Very poor

By

Maret 07, 2020

Previous statements made /poor staff professionalism/ one cleaning staff member dog in arms

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Nice hotel

By

Maret 04, 2020

club

It was a nice hotel. Breakfast was really good.
Only negative point for me was the jacuzzi was closed for maintenance.

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Great service

By

Februari 29, 2020

club

Great place to stay, very quiet. Friendly staff, decent breakfast.

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Checking this first next time we head to Cleveland

By

Februari 24, 2020

platinumelite

Stayed here on a recent Friday night, staff was very pleasant and courteous. Breakfast was delicious and bountiful. Pool was warm and more importantly very clean!

Next time we head to Cleveland we will check availability of this hotel first!

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