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Rated 4.5 out of 5 by 352 reviewers.
Rated 4.0 out of 5.0 by Great place for the price Great room for the cost. I liked the firm and soft pillows. You had a place to sit in room that was not the bed. August 27, 2015
Rated 4.0 out of 5.0 by Great Service Lady during the day was excellent. Answered my questions and showed concern about answering my questions correctly. All Staff Members should be like her. The people working the breakfast area were very similar, great service with a smile. August 24, 2015
Rated 2.0 out of 5.0 by Extremely Dirty!!! Went to pool and there was mold all over and pool was scum and dirt all over. Approached staff and showed them the condition they said they could ship us to another hotel to use the pool. I will never stay here again and DO NOT recommend this place to anyone. August 24, 2015
Rated 5.0 out of 5.0 by Great Location Great location for my business purposes. Breakfast was too crowded and no bacon. Turkey "sausage"? August 23, 2015
Rated 5.0 out of 5.0 by Satff was very helpful, rooms were very nice! Everything was pretty perfect. My only disappointment, is for the price (I had to book 2 rooms too), I have paid around the same amount or less, and had Manager's reception in the evening and a much larger breakfast. Such as eggs, or omelets made to your liking. Other than that, it was a nice stay, with a beautiful view of the city! August 21, 2015
Rated 5.0 out of 5.0 by Front Desk We had a bolt in our tire and your front desk clerk gave us the name of a garage that was reasonable and able to help us even though it was a Sat. around noon. August 21, 2015
Rated 5.0 out of 5.0 by Great Customer Service Knowing we would arrive well before check-in, we asked if we would be able to at least park our car, head in to the city, and check in later. We were GREATLY surprised when we arrived before the check-out time, and were able to check in to our room already. Then, they had bus schedules right there ready for our use, and seemed to know all the answers to our questions to help our first trip to NYC be a good one. I also loved the individual, flexible, reading lights at each side of the beds, allowing us night owls the chance to read without disturbing others. I would definitely stay here again if it fit my needs and would recommend to others. August 20, 2015
Rated 5.0 out of 5.0 by Excellent Service We stayed longer than we'd anticipated while waiting for our moving van to arrive at our new home from NC. Flore and her team went out of their way to make us feel at home every day. We spoke with many other guests, and never heard one complaint. They had nothing but praise for the beautiful rooms, quiet hallways, and great service. I especially appreciated how quietly the room doors close. Nothing more jarring than being awakened by a slamming hotel door across the hall...ugh! One way to judge a business is by it's employees, and I saw no disgruntled employees in this hotel. Everyone was so very pleasant, no matter what I asked them. I chalk that up to good management. Well done, HIE! (Btw, the morning coffee is to die for!) August 17, 2015
  • 2015-08-28T11:05:38.745-05:00
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