 Guest Reviews
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93%
Recommend This Property
Overall Experience 4.5
93%
Recommend This Property
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Great week day retreat In NYC
ByLawrence1955
May 23, 2022
I stayed at this Holiday inn because it was on a direct bus line to NYC Port Authority. It was a great stay, very clean I felt safe and the breakfast had good variety. The staff is cordial and they and the hotel really made my trip fun and care free.
Close and convenient
ByOlnbc
May 17, 2022
This hotel was really close to where we had to go and worked out. We only stood the night so we didn't have to travel far.
Very Clean and Fantastic Staff
ByKarenx126
May 17, 2022
Very clean...which is the most important aspect for me. All the staff were very friendly and helpful. Location is great. Room was comfortable with refrigerator and microwave as well as a desk. Would highly recommend for anyone staying in the area. I will definitely stay there again when in the area.
Breakfast is just ok but free.
Clean room
ByEljorge05
May 13, 2022
Room clean nice place to relax after long day off hard work
Nice hotel, pool & jetted tubs questionable
ByFirst NY/NJ visit
May 05, 2022
The hotel was nice. Would recommend. Good location. Free parking and easy access to public transportation. The pool was dirty, ice cold water, and broken handrail. Needs updating. We had a jetted tub which filled very slowly and the stopper did not completely close the drain. But the Mexican restaurant next door is a pleasant bonus. Definitely check that out. Stay away from the Italian restaurant across the street. It was terrible. The staff was very friendly.
Great stay!!!
Bythe rominator
April 29, 2022
I have stayed at the Holiday Inn a few times, and I have never been disappointed!!!
My stay
Bysergs
April 27, 2022
This property is selected because of the proximity of the wedding we're attending
First and maybe last
ByBryDge
April 05, 2022
First time to stay in this hotel and I should heed other's review.
Its a mixed approval and disapproval on this location of IHG HIE. Quick summary points of stay (King bed Suite)
PROS:
-Parking is free.
-Good variety of breakfast.
-Has warm water indoor pool, towels available.
-Has decent gym
-Clean blankets, pilow, etc.
-Paper towel
-Small sink
-Has Microwave
-Plastic utensils
CONS:
-No pancakes for breakfast.
-Decent size pool.
-AC cooling is not working, had to crack the window open.
-Im a Spire Elite and when I call front desk for late checkout only extend up to 12nn bec. it's a "busy" day. I guess our room is the only one available for the next guest?
-Sofa bed is broken... found it out too late at night and had to use my luggage to support the mattress. Room 316.
-Outdated LCD TV for a "King" size bed room suite. I think these kind of rooms deserve at least 50 inch Smart TV.
TIPS:
When booking a suite with sofa bed, and planning to use it later at night please check it right away if not broken.
Check also AC cooling isworking or not. Ours the cooling is not working (for room was so hot bec. heater was left running). We already have settled in the room and too lazy to move to complain but remedied with opening window.
No USB outlets
ByHiBuzz
March 02, 2022
Satisfactory stay except for the fact that there were no USB outlets in the room. In this day and age? Really?
leaning away from this property
Bytrl_mis
January 29, 2022
I have stayed at this location 5 separate weeks over the past 7 months and am now reconsidering my choice. In all but 1 of my visits, I have been disturbed and my sleep interrupted by noisy guests in neighboring rooms. Be it couples arguing loudly, children running up and down the hallways knocking on doors or a lady talking very loudly on her cell phone while lying crossways in the hall with her toddler running around the hallway screaming. I have complained about these disturbances, even been told they would comp me a night. I am not aware of any steps they've taken to prevent future disturbances.
I am seriously considering a change in hotels for my future visits.
Do Not Recommend
ByLyn17
December 25, 2021
I have stayed at many IHG facilities and this ranks at the bottom. The staff appears to not care.
No greeting at check-in
Garbage and linens on the floor in the hall.
The next morning - coffee urn empty- informed the person at the front desk and she said 'I know'
Would not recommend - just a negative staff vibe
What you'd expect
ByRomangg
December 19, 2021
Like many other Holiday inn expresses. Not old but not very new interior. It's next to a bustling Mexican restaurant which could be a bit noisy in the parking lot. Decent place at a decent price.