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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
88%
Recommend This Property

Overall Experience

4.3

based on 258 reviews
88%
Recommend This Property

Ratings Breakdown

258reviews

  • 5 Stars
    165
  • 4 Stars
    44
  • 3 Stars
    16
  • 2 Stars
    21
  • 1 Stars
    12

Great Service in Every Area...100% SATISFACTION

By

April 26, 2017

club

The Dallas Southwest-Cedar Hill HIE restored my confidence in the hotel change. I had a horrible experience in Hazard KY and vowed never to stay at a HIE again. My stay at this hotel proves not ALL HIE are the same. I will definitely return!

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Good Hotel

By

April 24, 2017

Good Holiday Inn Express. My only gripe was that the Wireless internet dropped me several times.

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Great place to stay!

By

April 23, 2017

5 stars across the board!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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Great Hotel

By

April 21, 2017

platinumelite

This is an excellent Hotel. The manager was happy to upgrade us with our Platinum Status. We enjoyed the pool with our grandchildren, and enjoyed the quiet room. We are looking forward to returning in the future.

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Nice and comfortably

By

April 18, 2017

This was a good hotel to stay in. The service was great and the employees where very respectful. I am glad that I attended this hotel.

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Pleasant Stay...

By

April 17, 2017

..we were there for a conference in the next major city and we were pleasantly surprised that this property and staff were of great quality.

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Old hotel

By

April 17, 2017

club

Friendly and helpful staff. Old and gross hotel. Just old and kind of smelly. Disappointing.

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Nice spot

By

April 12, 2017

club

The staff was very accommodating and helpful!!! Would definitely stay here again.

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no customer service!

By

April 12, 2017

club

I checked into hotel with my husband and two little girls and was giving one bed. When we got to our room i went to use the bathroom and found ph on my toilet seat.. When it was time to go to bed the only had one blanket so i called down to front desk to ask for blanket for my family and the front desk girl was rude and stated they did not have and blankets in a multi million dollar hotel they did not have one single blanket. After she was rude about blanket she hung up no sorry no nothing just Blakely hung up in my ear. When hubby tried to speak to manger was told he was not available and that he works give him a call.. Well its 4 days later and still no call. So when called for him was told he was going out the country and don't know when he will return and that another manger would call us back. You guessed it still no call. Customer service skills must not be a part of training...

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Nice Hotel

By

April 11, 2017

The room was beautiful but the air condition did not work. Staff was excellent and courteous to our needs. Breakfast was great!

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My stay

By

April 08, 2017

Good for money...need to improve internet...otherwise good

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Camas comodas, localizacion ideal

By

April 05, 2017

club

Muy agradable experiencia. La gerancia muy amable.

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