 Guest Reviews
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92%
Recommend This Property
Overall Experience 4.5
92%
Recommend This Property
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It's just okay
Bytraveller
December 10, 2019
The East Brunswick Holiday Inn Express is okay but not as great as other IHG properties.
Being a Gold Elite didn't seem to make a difference.
It would have been nicer if they offered in-room dining given they are not near any restaurants. They could also offer all day coffee and tea and cold water service in the lobby. They should also "advertise" their shuttle service to guests since they are not close to malls or restaurants.
Great stay
ByBuffeenc56
December 07, 2019
Pleasant, friendly and helpful staff upon checkin and during stay. Room was very nice and clean also
A perfectly pleasant stay
ByMichael
December 04, 2019
It's hard to review a hotel like this one. I did not have one single issue. I was not blown away by anything, but I didn't need to be. I needed a place to stay for a concert in Sayreville. I had a place to stay. The bed was comfortable, the staff was friendly - there was nothing that was above and beyond, but there was nothing negative. I would absolutely stay here again and recommend it to anyone.
Comfortable, great pool
ByPolar bear
December 03, 2019
We only stayed one night but the front desk staff were tremendous, the rooms were quite comfortable and clean. Our whole family loved the pool, nice and clean.
Trip
ByShelb
December 03, 2019
Wonderful rooms and comfy beds with quick bus service to New York City.
Candles
Bytraveler
December 02, 2019
Warning to others with smell sensitivities. This hotel burns a candle in its lobby in which the smell goes throughout the hotel. Our door lock was constantly not working, too.
Other than those two things, it was a very nice, clean, and well kept hotel. Friendly staff, too.
Great Place!
ByRick
December 01, 2019
Always a great staff and facility! Clean and usually comfortable. This time the mattress could have been better. My family always stays here and intend to do so in the future
Senior Sales Manager
ByTraveloh1
November 25, 2019
Very friendly staff, clean hotel, comfortable stay, great value.
good location, clean and excelent breakfast
ByLigia
November 25, 2019
Excelent rooms in terms of size and they are very clean. The breakfast is pretty good, much better than others in USA.
Excellent customer service at front desk
ByLarry
November 25, 2019
First room we got had some smell we did not like. Front desk person was extremely accommodating and changed the room quickly with no issues.
Fantastic Stay!
ByBusiness in New Brunswick
November 21, 2019
This hotel met every expectation and more!
I travel frequently and have to say… that this hotel is a great example of pride in ownership, staff engagement and all around team work.
The moment I arrived I was met with a smile and a genuine welcome.
- The lobby is warm and inviting with upbeat music. What a nice start.
- The guestroom was beautiful and the bed was super comfortable. I had the best sleep ever.
- The breakfast room had a harvest table and big screen TV. They had hot omelets, sausage, oatmeal and pancakes with plenty of fruit and other options. Quite an impressive breakfast!
- Although I didn’t take advantage of the pool I saw guests were having fun.
The thing that stood out the most about my couple of days at the hotel, after all of the above… was the staff.
Kathy was so helpful and the sunny smile from the room attendants really did start the day off well!
It was impressive to see Edda the General Manager thanking people for staying and wishing them a good day!
Great work and I hope to stay again when I come back to the area on business.
Trip to NJ
ByErin
November 20, 2019
Enjoyed my stay in NJ at this hotel! The hotel has a great hot breakfast every morning. It has good options, everything was stocked, and hot. The hotel has some construction going on by the parking lot during my stay; however, there was plenty of parking and just a little muddy in the back row of the parking lot. The bed was great! The hotel gave 2 different pillows types so you could use what worked for you.