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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
94%
Recommend This Property

Overall Experience

4.6

based on 439 reviews
94%
Recommend This Property

Ratings Breakdown

439reviews

  • 5 Stars
    306
  • 4 Stars
    97
  • 3 Stars
    20
  • 2 Stars
    9
  • 1 Stars
    7

Mr Jorge

By

April 24, 2017

club

Not Professional at all! Told us upon arrival that the hotel was " very expensive!" We didn't ask him that! My wife

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Great staff

By

April 21, 2017

Hotel is clean, pool is nice. Rooms clean and comfy! Thank you Jorge for making my stay comfortable and pleasant! And for going above the standards of being just a hotel clerk! Chinese food was great thought. Thank you again. The other staff just as nice just didnt see much if them due to timing. Only thing was one item at breakfast, the sausage gravy. It should not be of watery consistancy.

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Clean and convenient

By

April 21, 2017

club

Crew was short handed on Easter Eve, but handled our requests without hesitation.
We will be back to this Holiday Inn.

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Overnight stay

By

April 21, 2017

Great place to stay if your going to be in the area

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Smithtown

By

April 20, 2017

club

Everything was wonderful the only problem we had was finding the hotel. Navigating that part of NJ is not easy when you are not familiar with the area.

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Dirty room

By

April 20, 2017

platinumelite

This hotel is usually my first choice in the area but rooms are becoming dirtier every time I stay and the noise level could be curtailed by putting families separate from single people

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Holiday Inn Express in NJ

By

April 18, 2017

club

great place, great staff, perfect location, I recomend this hotel to anyone looking to relax after a long day at work

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Comfortable bed

By

April 17, 2017

club

The rooms were clean the staff was friendly was a great location close to my meeting roomy desk for doing my work and the bed was very very very comfortable. Had a problem with my Wi-Fi and they were very accommodating and solve my problem great great great service

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Clean hotel and friendly staff

By

April 16, 2017

club

Staff are A and room was very clean. A minor complaint was the breakfast choices - very basic. The bed was a bit soft and pillows somewhat uncomfortable, as well. Convenient location though.

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Very enjoyable stay

By

April 15, 2017

club

My daughter and I stayed overnight while checking out Rutgers University. Great hotel and reasonably priced. The room was super clean and the bed was very comfortable. We would definitely stay here again. The staff was great.
The breakfast choices available had something for all dietary needs.
Overall we enjoyed it very much.

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Poor customer service

By

April 11, 2017

club

Explained the unfriendly and incompetent front desk receiptionist earlier

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Awesome holiday inn express

By

April 10, 2017

club

This was the best guest service I have ever had at a holiday inn express. The hotel was exceptionally clean and the breakfast had so many more options than most hotels.

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