 Guest Reviews
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86%
Recommend This Property
Overall Experience 4.4
86%
Recommend This Property
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Best Price close to the Track
Byenjoyed it
August 10, 2016
Was the best price I found on a very busy weekend during the Brickyard 400
smelly and noisy room, rude management
Byzl6668
August 05, 2016
The suite they reserved for me had a terrible smell, and the front desk clerk knows perfectly about the smell when I brought it up to her, and she stated that she would give me 1500 points for the "inconvenience" which appeared to be an empty promise as of this day! She did change my room to a first floor room that is next to the entrance to the pool hallway with an exit door right outside my window, despite my request for a quiet room. That room was very noisy with all the people walking by the hall way and using that exit door talking loudly, you could literally see a very large (nearly 1 cm) crack between the bottom of the door and the floor that allows in all the noise in the hallway. On the day of my checking out, the hotel owner or manager (a man) literally pounded on the door with a very loud and rude voice asking at what time I would check out (it was well before noon time).
After all, this has been the absolutely WORST experience I have ever had with a Holiday Inn for the past few years! I will never stay in that hotel ever again in my future travel to Indianapolis!
No quiet hours!
Bywaasta
August 04, 2016
There was an outdoor party on the hotel patio keeping my young children awake (we were on the second floor). I complained many times and I was told there were no quiet hours at this hotel and the people having the party were also guests. It was the worst night I've ever had at a hotel. The rest of the stay was acceptable.
Great Hotel
Bybatoh67
August 04, 2016
Despite being along an active expressway, I could not hear the noise. The room was very comfortable. The staff was very pleasant and attentive.
Nice place to stay
ByDuffer Dave
July 29, 2016
Very nice and clean hotel. Staff was very friendly and helpful. The location by the airport is nice but it is also next to the major Interstate and is a little noisey.
great service very comfortable
Bysw25
July 28, 2016
everything was great. Could use a little more lighting in bathroom area
Comfortable, convenient
ByOn The Road 1
July 25, 2016
Very accommodating staff. Checked in very late due to a delayed flight, but attendant was very cordial and prompt with check-in.
great service
Byjamdy00607
July 24, 2016
everyone was extremely helpful & nice, from the minute we checked in, till the minute we checked out!!! i would highly recommend this hotel to anyone staying in that are. the only thing we were disappointed in, was there wasn't a spa/hot tub, which is the main reason we booked it, because we saw that listed in the amenities. aside from that one little thing, our stay was awesome
no a good experience
Bysherry ouelle
July 23, 2016
not a good experience, would think twicw about using a holiday inn express again
Great place to relax and super friendly staff
ByRonnoco5
July 23, 2016
This hotel provided nice clean rooms for our stay. Every time I walked in or out of the hotel the front desk staff always greeted me or told me to have a nice day. Other hotel staff especially the staff I encountered in the breakfast area were very pleasant. Breakfast food was fresh and well stocked.
I would recommend this location to friends and family staying in the area
Holiday Inn Express as expected
Bykew824
July 20, 2016
This hotel is as expected for Holiday Inn Express. Rooms were clean, staff was courteous and professional and the hotel was nice. The parking on the other hand was terrible. They share the same parking lot with another hotel and it is horribly inadequate. Some of the parking area is reserved for off-site airport parking which causes customers of the hotel to leave their cars in the Sam's parking lot behind the other hotel property if you arrive late or return from dinner late. This is the first time I've ever encountered this with Holiday Inn hotels. Other than that irritation, this property was fine.
Great Hotel
ByRVM!
July 18, 2016
Excellent location and very comfortable rooms, great breakfast.