 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
84%
Recommend This Property
Overall Experience 4.3
84%
Recommend This Property
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Not the best
ByTeepee2
June 25, 2022
Convenient location to the airport and the staff was nice. I was very disappointed with this stay
Dirty bathroom
ByLfreeman
June 14, 2022
Bathroom shower/tub visably dirty. Jacuzzi in tub did not even turn on
Extremely noisy
ByTrav8
June 13, 2022
Rooms are extremely noisy from the highway located right by the hotel, especially at night. I had to use ear plugs all the time. We moved to another hotel after two nights.
Nightmare trying to cancel
ByJean99ook
June 11, 2022
I called at 300pm to cancel and was told no and to call back. When I called back they still tried to not let me cancel my reservation. I was on tbe side of the road with a boy boy 2 children.
Awesome Front Desk Staff
ByFrank
June 08, 2022
After hassles dealing with IHG staff by phone, what a world of difference to find effective, efficient and empathic staff in vivo. They are outstanding and a rarity to find such gems (and not semiprecious either).
Bring an air freshener
Bytr2022
June 06, 2022
I'll start with the good:
- the lobby and breakfast area of this hotel were bright, cheery, and clean
- breakfast was full of options and very good
- staff was friendly and helpful
- the bed and pillows were clean and comfortable
The bad:
- My room smelled like stale urine. It hit me like a ton of bricks as soon as I opened the door to my room. No, I didn't ask to be moved because I had already overheard the front desk staff talk about being overbooked by 6 guests.
- Dingy. Everything in the room just felt dingy and damp
- The hot tub was not hot
- the back entrance door scanner didn't work, so we had to walk around to the front of the hotel to get it
Overall, for being a hotel that costs what it does, this hotel is not worth the value and i would not choose to stay here again.
Indy
ByPheasant Running
June 01, 2022
For whatever reason I could not follow instructions two full days asking for towels could not do it made no sense they said they were gonna do it I said the towels were getting dry they said this said that they also didn’t get the room done total of the room done and then get done
Good park and fly
ByKbwhitak76
May 22, 2022
Park and fly to Indy Airport. Clean comfortable room. Left to early for breakfast. Helpful and friendly staff including shuttle driver. Only complaint: waited 30 minutes for shuttle back to the car on our return trip.
Great room!!
ByMichael 40
May 21, 2022
Staff was great!
Room was great!
Breakfast was awesome!!
Upgraded Suit with no upgrade
Byheathertopham24
May 21, 2022
My husband and I were looking forward the the jetted tub that we found unavailable at other locations. Upon arriving we found the tub to have mold in the majority of the jets as well as the jetting function not functioning at all. Was a big disappointment as it was a special occasion and we paid for the amenity.
I loved it
ByAmy gee
May 19, 2022
I come to indy monthly for work and this is a great hotel
Nice stay
ByPinkbeetle2017
May 15, 2022
Large room, clean, mini fridge and microwave. Different pillow options