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Rated 4.5 out of 5 by 293 reviewers.
Rated 4.0 out of 5.0 by Very nice hotel The room was very clean and comfortable, much larger than we anticipated. Room was pretty quite for being so close to the freeway, could hardly hear anything. The staff at this location were all very friendly and helpful. Always with a smile on their faces. Breakfast was good, however the Orange Juice was very watered down, this was corrected when brought to the attention of the server. We spent a lot of time downtown, it was nice to be so close to town however, Rockville Rd and Washington St. are a little run down and rough. Overall a great experience at this Hotel and would/will stay here again. May 1, 2015
Rated 4.0 out of 5.0 by Nice Stay Very busy time of year but hotel was quiet and clean. Gym defiantly needs to be bigger some free weights or a universal machine. Not a lot of restaurant choice around this area. Overall a pleasant stay. April 29, 2015
Rated 4.0 out of 5.0 by Good Experience My stay was comfortable and I would say that overall experience in the hotel was good. April 26, 2015
Rated 5.0 out of 5.0 by Overall Excellent Hotel What you expect from IHG, clean, excellent staff, great beds and pillow's April 23, 2015
Rated 2.0 out of 5.0 by Needs improvement do I am a platinum Ambassador with IHG I stay in Hotels 90% of the year. The bad- 1.)I was placed in the Executive Suite, nothing wrong with that, nice looking Jacuzzi tub to relax in, only bad part is the jets on the tub do not work.2) the bed is almost like sleeping on a stack of wooden pallets. My back was very stiff during this stay. 3) The pillows need replacing, they are old and are flat as pancakes, I asked for another pillow, only to receive another pancake. 4) the sink some how leaked from underneath while I was at work, Not sure if housekeeping saw it or not during their cleaning but it soaked some laundry I had laying on the floor. 5) hotel is in need of an upgrade. 6) When I would return from work the room would have a sour smell, and turns out it was a cleaning air fragrance housekeeping uses. PROS- 1) very good location to Downtown Indy and the Airport. 2) Staff was very friendly, the desk clerk Aylin was a great assistance and was very nice everyday during my stay. 3) April 22, 2015
Rated 5.0 out of 5.0 by Good night's sleep This hotel is in such a convenient location. Very friendly and helpful staff . The beds were so comfortable and the hotel was quiet. Would definitely stay here again. April 21, 2015
Rated 5.0 out of 5.0 by Good Stay Enjoyed the stay. I usually stay at IHG Hotels. This is a good one. April 20, 2015
  • 2015-05-03T10:43:22.036-05:00
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