 Guest Reviews
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96%
Recommend This Property
Overall Experience 4.8
96%
Recommend This Property
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An okay stay
ByWeAreTheLee's
July 31, 2022
We are IHG members and have been for a few years, so there's no doubt that we'd stay again, but there are a few minor adjustments that can be made to guarantee a better stay. The sliding shower doors had visible soap scum and water marks that made me feel that they weren't as clean as they should've been, the pillows were extremely flat and could use replacements, and lastly, the staff didn't seem like they wanted to be there.
Easy access and very clean room
ByCaladesigirl
July 26, 2022
The hotel was super easy to check in and out and parking super close. Great location and very clean rooms.
Comfortable bed and amazing shower
ByOrchid001982
July 24, 2022
We stayed overnight while traveling and had a great night’s rest. The king bed was extremely comfortable and we had no trouble falling asleep. The best part of this stay was the shower. Most amazing shower pressure, loved it! Room is quite spacious and comfortable. Only thing we weren’t impressed with was breakfast. Other than that we had a lovely quick stay.
Convenient location
ByArobe75
July 20, 2022
Convenient location for the Mayo Clinic. Close to several places to have a meal.
Clean and comfy rooms and excellent staff.
ByRhondafaith
July 14, 2022
I enjoyed the whole experience, especially the friendly manager who checked me in and made me feel at home. She was professional and very helpful and cheerful and treated me like she'd known me forever.
Great
Byratunko
July 12, 2022
Great place to stay a few nights, clean, service was good. I will recommend this place to my friends
Clean and well appointed
ByLindaJ
July 10, 2022
The room was very clean, comfortable, and quiet. We were able to relax after a long day.
Comfortable atmosphere and beds
ByMs. Garrett1
July 06, 2022
I enjoyed my stay at this hotel. It was in a great location. The hot breakfast was nice.
cancellation policy
ByRenee-tabs
July 04, 2022
Very low.
I booked a room in the wrong area. I tried to call and cancel less than an hour later, after I realized the error. I was told I would be charged the full price of the room if I canceled. I tried to get them to explain why this was so and the rep just stated because that's the policy. I felt this was unfair and I was forced to stay at the hotel. Therefore, everything else after that was a problem for me.
Excellent Rooms
ByLilbit22
June 27, 2022
Overall amazing hotel! Clean and nice room. Breakfast was great!
Comfortable
ByKim Durden
June 26, 2022
Nice and cozy can't wait to come back. Fantastic cleaning crew
Awesome Hotel Management Team
ByKim Durden
June 26, 2022
I absolutely love this hotel. Whenever I come to Jacksonville I consider it my home away from home. Management team very professional