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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
86%
Recommend This Property

Overall Experience

4.3

based on 280 reviews
86%
Recommend This Property

Ratings Breakdown

280reviews

  • 5 Stars
    167
  • 4 Stars
    68
  • 3 Stars
    19
  • 2 Stars
    12
  • 1 Stars
    14

Annual meeting (France)

By

October 21, 2017

club

I enjoyed my stay for the most part, the room was clean and quite the breakfast was fine.

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EXCEPTIONAL SERVICE !!!

By

October 19, 2017

I cannot overstate how amazed I was at the quality service I received from Sue Edlen, General Manager at the Brookville, OH Holiday Inn this summer. She went out of her way for several hours helping to navigate a problem with the rewards account and tried to help me overcome two terrible experiences with the online support of IHG reservations. She was exceptional and did everything she could to accommodate my stay and keep me a loyal member to the brand. Great job Sue- that lady in July with the pile of kids who had been driving across the country all day certainly appreciated you going above and beyond to make everything work out!

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visit to London, ohio Holiday Inn

By

October 13, 2017

club

enjoyed stay,even if for short time,breakfast was outstanding
plan on visiting when next in area, facility was well maintained and staff,very helpful

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bEST

By

October 05, 2017

Nice and Clean Hotel. I love the breakfast. Nice shower. Bedding was great. I never sleep like this before in any hotel.

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Very Clean, Friendly Staff

By

October 05, 2017

I used to stay in Columbus all the time but i tried this hotel and i made a best decision by choosing this hotel. Employees are so friendly and they have great service as well as very clean room. I stay 20 nights in hotel and this is the best hotel i have ever seen. I do recommend this hotel.

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Visited for business

By

October 02, 2017

Please see previous review detailing my stay. I was extremely happy with the hotel and services provided by the excellent staff

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Staff was amazing! Resonable pricing for location

By

September 27, 2017

club

I normally do not write reviews but the staff was so good I had to say something. They care! Everything very nice the only down point and it is a minor issue was the bathroom was a litte dated and for a big guy like me small. But again the great staff overcomes this issue.

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美味しい朝食

By

September 23, 2017

特に不満はありません。美味しい朝食を頂くことができました。また朝早くからの準備ありがとうございました。

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Great service

By

September 22, 2017

club

We stayed here for the Springfield antique Extravaganza in Sept. The hotel is just off I-70 and was about 15 minutes from the Fairgrounds. The staff was friendly, room was clean and breakfast was good. Hotel is undergoing renovations but this did not affect our stay or comfort. It was a good value for the money.

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London HIE

By

September 20, 2017

outstanding availability to Interstate, very clean.
very friendly and attentive, caring employees

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Price versus condition

By

September 15, 2017

club

The facility was high, price-wise especially considering the renovation underway. When complete, the facility will be nice but the room rates were not in line with the condition during construction................

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Comfortabe Bed

By

September 14, 2017

I slept very well, Nice Breakfast, Very Clean Hotel. We enjoyed the pool. It was nice and warm.

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