Rated 4.1 out of 5 by 64
Rated 2.0 out of 5.0 by tsc1994 Common Sense
Our room was fine. Everything was clean and in very good condition. The problem was that our room (218) was right in the middle of a large group of high school students from Mississsippi who arrived after 10:00pm. They were very loud. Their rooms were all around ours and upstairs over our room. When the front desk was contacted they replied "Ok." We kindly asked the chaperones to have them tone it down. Unfortunately the noise continued until midnight. When I told the front desk the next morning that common sense would tell you to either have the group all together at the end of a hall or to not put families with those groups they said "Ok." They did say they were sorry once but otherwise didn't seem to care. We were in town for 48 hours. We drove in from Florida and were returning the next evening. My husband has been a Gold level member for decades. The water bottle and snack mix is nice for members but what we needed was a bit of common sense and courtesy.
July 1, 2014
Rated 5.0 out of 5.0 by Chuck7778? Great place to stay
Everything was excellent for the receptionist to the breakfast. Clean room with big screen TV. A load of HBO movies, great internet and the price was very reasonable. Definitely would stay again .
June 26, 2014
Rated 4.0 out of 5.0 by EdZeee Nice place to stay
Well run and very nice staff. The coffee area could be a little larger or maybe the guests could be a little smaller.
Very nice place to stay and I will be back.
June 25, 2014
Rated 4.0 out of 5.0 by BGfromTexas Good choice for a business trip
Attentive staff and clean rooms, complimentary breakfast. Fridge and microwave in the rooms were a plus.
June 17, 2014
Rated 5.0 out of 5.0 by Hank19 Overall a good stay
The rooms were clean and comfortable. A good hotel to stay in for business or personal travel
June 17, 2014
Rated 2.0 out of 5.0 by Pettit4 Platinum Floor
I am a Platinum elite member upon check in I inquired about an upgrade and the young lady actually had the audacity to say we have upgraded you to the Platinum elite member only floor (first floor). A flat out lie I don't think she realizes the cash my husband and I spend on travel to obtain and maintain our platinum elite status. The hotel was empty looking at the parking lot. It makes you rethink staying with one brand of hotels when traveling. I went into the room and whomever slept there before us left their child's backpack with a stuffed animal hanging out on the floor near the window so clearly the maid did not clean the room fully. I took it to the clerk she should have offered another room she did not. Would you accept this service at a restaurant no. Clearly the worst stay ever at Holiday Inn.
June 16, 2014
Rated 2.0 out of 5.0 by william1969 Not To IHG Standards
What was wrong with my stay:
1. Not greeted as a priority club member and was not offered points, water or anything upon initial check in
2. Bathroom requires maintenance. Sink dribbles water out close to back of faucet, shower is noisey.
3. The a/c never cooled the room off
4. Someone put pvc pipe on the workout equipment to stop the weights from hitting the frame but the pipes are too long and don't enable full range of motion.
5. Most of all the staff does not say hello or greets you as you come in and out. First I've ever seen for an IHG property.
What was good:
1. Karen was the day shift front desk who put me in for my points, greeted us and was professional and responsive. The only bright spot in this entire hotel. This property is far below IHG STANDARDS.
May 27, 2014
Rated 5.0 out of 5.0 by clm77 friendly service and great rooms
The rooms were spacious, bed was comfortable, and the service was super friendly.
May 10, 2014