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Holiday Inn Express & Suites Olive Branch

8900 Expressway Dr. , Olive Branch, Mississippi 38654

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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
91%
Recommend This Property

Overall Experience

4.5

based on 902 reviews
91%
Recommend This Property

Ratings Breakdown

902reviews

  • 5 Stars
    646
  • 4 Stars
    145
  • 3 Stars
    49
  • 2 Stars
    33
  • 1 Stars
    29

Average hotel

By

November 11, 2019

club

I normally book with another hotel chain, but there was not one available for the needed dates, so this hotel was recommended by a friend. It was average, but very good for the price. The hotel was under construction and the lobby was very plain/basic with harsh bright lighting; I work from my hotel every night while on the road and try to turn on a TV show that provides a nice background, such as HGTV, Hallmark, Big Bang Theory or another sitcom, but the TV options seemed to be mostly news channels and infomercials, which was frustrating.

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Best Staff

By

November 07, 2019

Due to my job, I stay at multiple Holiday Inns in the state. Olive Branch has been my best stay by far. They were renovating at the time but the friendly staff still made sure that their customers were happy. My favorite staff member was this young lady named "Sheena". She was very kind, friendly, and really made me feel at home! I recommend the Olivie Branch Holiday Inn to everyone!!

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previous stay

By

November 07, 2019

platinumelite

Good stay but a little high on the price since they are currently remodelling.

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Great stay

By

November 07, 2019

Nice facility and friendly staff. Construction was going on, but was of minimal inconvenience.

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Excellent stay

By

November 06, 2019

Great place to stay no problems with anything would definitely stay at this place again if in town

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Great staff

By

November 06, 2019

club

I came and had problems with the reservation I made on a third party app. I made a mistake that was completely my own fault. The front desk staff Felicia, went out of her way to help me rectify it and made it to where it was even better than when I got there. She was a great help.

The room was very comfortable. There was some construction going on, but overall the hotel was nice and I slept well.

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Real problems here

By

November 05, 2019

platinumelite

I was very disappointed with this HI. I have stayed in many, but this tried to scrape the bottom. The bathroom had bottles of Shampoo, soap, etc, and all of them were empty. They were being remodeled, but did not do much to clean carpets in the hall, etc.

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Excellent service

By

November 05, 2019

The lady manager on duty at night was really very good

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Pleasant overall stay

By

October 31, 2019

club

I enjoyed my overall stay. Desk staff acknowledged me throughout my stay along with cleaning staff. Bed very comfortable and room very nice and clean.

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Welcoming service

By

October 26, 2019

platinumelite

Has an excellent staff and variety of breakfast items.

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Relaxing and resting on the road

By

October 25, 2019

This hotel was a great place to relax and rest while traveling on business.

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A short visit with an ole friends !

By

October 23, 2019

platinumelite

The stay was as I always expect and has been that way with very few exceptions since my very first stay at Holiday Inn, what 60 plus years ago.

Your survey is too long, must be an IT Genius at work ??

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