Holiday Inn Express & Suites Orange City

Dear Lottyda SC, We are very pleased your stay with us was worthy of the 5 star rating you gave us. I have to agree that our location is conducive to the needs of most our guests staying with us. Having a multitude of restaurants and eateries within walking distance from the hotel or within a 5 minute radius is truly an advantage. We hope we will have the privilege of your company again the next time you are in our fine city. Jamie Grover Asst. General Manager Holiday Inn Express - Orange City, FL

Hello Sandy1986, Thank you for your review. I have to admit our housekeeping staff are dynamite when it comes to meeting the needs of our guests. I hope we have the pleasure of having you stay with us again the next time you are in our area. Jamie Grover, Asst. General Manager Holiday Inn Express - Orange City, Fl

Dear Rudyrednose, Thank you so much for your review. I hope we see you again in the near future. Jamie Grover, Asst. General Manager Holiday Inn Express - Orange City, FL

Dear JBH1971, We so appreciate feedback from our guests. We value every review written to let us know what we are doing right and where we need to improve. We have many guests stay with us that are visiting the Theme Parks in Orlando since we are only 40 mins to an hour away from most of them. We hope to see you again in the near future. Jamie Grover, Asst. General Manager Holiday Inn Express - Orange City, FL

Dear Moon Pie, Thank you for your review and comments. We make every attempt to provide our guests with exceptional service when staying with us. I am so glad to see we are meeting the high expectations in customer service we set for our entire staff. We hope we will have the an opportunity to serve you again the next time you are in our area. Jamie Grover Asst. General Manager Holiday Inn Express - Orange City, FL

Dear Etdebg, Thank you for taking the time to review your stay with us. We are certainly looking forward to your third visit with us hopefully in the near future. Jamie Grover Asst. General Manager Holiday Inn Express - Orange City, FL

Dear 3generations, Nothing makes us happier then to receive such a positive review. I'm happily sharing your comments with our staff so they know their efforts in providing all our guests with a pleasant and memorable experience while staying with us does pay off. I hope we have the pleasure of your visit again the next time you are in our area. Jamie Grover Asst. General Manager Holiday Inn Express - Orange City, FL

Dear Softball Life 21, We take feedback from our guests very seriously to let us know what we are doing right and where we need improvement. I'm terribly sorry your experience with our front desk staff fell short of the exceptional service we strive to provide to all our guests. It is always our desire to honor all request made of us, including early check-ins. Although we make every attempt to check in guests before our 3 p.m. check-in time it’s not always possible. This is the reason we cannot guarantee early check-ins. We have six room types in our hotel and depending on the room type you had during your stay may have been the reason others with a different room type were able to check in prior to you. I would have hoped our front desk agents would have communicated the status of your rooms with you appropriately. I will certainly be sharing your comments with my staff in an prevent any other guests from having your experience when checking in and to have my staff communicate clearly with our guests in the future of their room status. We hope to have the pleasure of your company again in the near future. Jamie Grover Asst. General Manager Holiday Inn Express - Orange City, FL

Dear Dave3003, I may be bias but I think our property is the nicest in the area as well. We are so happy that you enjoyed your stay and took the time to let us know. I hope we have the pleasure of your company again in the near future. Jamie Grover Asst. General Manager Holiday Inn Express - Orange City, FL

Dear Chacha's Mom, It was a pleasure having you and your family stay with us. Thank you for your review. We have a wonderful meeting room that will accommodate up to 65 guests for a sit-down dinner, may I suggest a one-year anniversary party? Just a suggestion, however, you and your family are always welcomed. Jamie Grover Asst. General Manager Holiday Inn Express - Orange City, FL

Dear Jpwilder, We are pleased that you enjoyed your stay with us and look forward to having you return the next time you are in our area. Jamie Grover Asst. General Manager Holiday Inn Express - Orange City, FL