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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
99%
Recommend This Property

Overall Experience

4.8

based on 684 reviews
99%
Recommend This Property

Ratings Breakdown

684reviews

  • 5 Stars
    587
  • 4 Stars
    79
  • 3 Stars
    7
  • 2 Stars
    7
  • 1 Stars
    4

Perfect Stay Except for the Matteress

By

July 11, 2017

club

This is our second stay at this Holiday Inn Express. Our stay was excellent with the exception being a lumpy mattress. Both my husband and I had difficulty sleeping the two nights we stayed in this room and we therefore decided to go home a day early. The other area where IHG could improve on is more selection of the healthy breakfast choices (maybe berries, an apple is hard to cut up and put in oatmeal or yogurt) and less salt in the hot food selections. Otherwise the room was clean, the staff friendly and the entire hotel is well kept.

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Comfortable room and bed, clean, quiet, spacious

By

July 10, 2017

The room and services were top of the line; will certainly return for more.

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Stay on even side

By

July 09, 2017

platinumelite

Great staff, fair pricing... but stay in a room with an even number so you're NOT on the highway side. It is noisy on the highway side.

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Nice Property

By

July 03, 2017

Older property, but modern and well appointed. Quiet, very restful sleep. Nice breakfast area and standard selections, employee in charge of breakfast extremely friendly and constantly cleaning and refilling items, what an asset! My only complaint is that I traveled there for business and plans changed last minute totally out of my control. I had to come in a day earlier than I had booked, price quoted for additional night was over $100 more per night when I called than what I I got using online booking. The employee did offer a little discount to "help". Will it affect my future stays? No, it won't.

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visit with greatgrand son 1 mo. old

By

July 02, 2017

platinumelite

everything was great. visiting relatives
the fire didn't bother us. A lot of traffic on hwy.69.
If we come back we will stay with you again, I think this about the 6th time staying at your hotel

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Great stay!

By

July 02, 2017

Everything was perfect! Great rooms and staff! Would recommend 100%

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Excellent Stay

By

July 01, 2017

club

I love this hotel, the rooms, cleanliness, breakfast and staff are all wonderful! I stay here almost every month for business and love it!

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great service beginning with Cynthia at front desk

By

July 01, 2017

club

Comfortable beds and rooms.Every area is excellent except, z reading lamp near our sofa would be the only addition i would recommend.

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Prescott staff is great

By

July 01, 2017

The best thing about this hotel is howfriendly the staff is. I've stayed at he hotel numerous times. Rooms are very clean. Breakfast has lots of options and is fresh. Highly recommend

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Nice

By

July 01, 2017

I always stay here because it's convenient and the location is good.

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Bobnann

By

June 30, 2017

Perfect location to many restaurants and stores. Just minutes from downtown. Staff was very friendly and helpful. The rooms are clean and comfortable.

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Convenient location and friendly service

By

June 29, 2017

club

My family came to visit family in Prescott. This HIE was close to who we were visiting and conveniently located to town amenities. The accommodations were pleasant and served the purpose of our stay at a reasonable rate. I would recommend for anyone coming to Prescott.

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