 Guest Reviews
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85%
Recommend This Property
Overall Experience 4.3
85%
Recommend This Property
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Breakfast and bed were great!
By
May 22, 2022
Always can count of Holiday Inn Express for the price!
the bathroom smell so bad
Byympmsp
May 17, 2022
the bathroom smells so bad.
this is the first time I gave less than 4 stars
Great service and good location
ByMarks_moves
May 08, 2022
Got to choose my room with a nice view. Had all the products needed in the room and you could order items if you forgot any. Quick check in and out services. Parking available in a deck with elevator access.
room shabby in poor condition, staff nice
Bychiefs fan 1968
May 04, 2022
first room unacceptable, microwave and fridge did not work. moved to second room, which was shabby and in poor condition. Bathroom: Tub had rust on drain ring and stopper. sink cracked. no towel bars of any kind to hang up towels. bedroom: apparently no king/queen beds available. Room had 2 full beds instead, which is not our preference. Room appeared shabby and in need of refurbishment. Our floor: had to walk by large stacks of furniture leaned against wall to get to elevator. Floor in front of elevator with visible stuff on it which was very sticky when we accidentally stepped in it. For the price per night, I expect more. This was the quality of a low budget hotel experience, not the quality I paid. We try to stay at Holiday Inn Express when traveling as there is usually a consistent quality, but this was awful. For positives, the front desk staff person was nice and the breakfast was good in the am.
nice
Bypiggetha
April 26, 2022
i thought the room and service was nice and comfortable
The service was well, comfortable location
ByCharisma Ciara
April 26, 2022
Thanks for fast service, no pool access like promoted on website at this time.
Body wash wasnt accessible in handicap room because top was broken, used hand soap. Staff very welcoming, comfortable bed, can be a little noisy depending on the day and the company.
Staff was friendly
ByBb 1984
April 14, 2022
Staff was very friendly and changed my room. The sheets were dirty with hair and what I suspect to be dried mucus.
NOT TYPICAL OF IHG HOTELS
ByFilpa
December 20, 2021
You have to be buzzed in by desk in order to enter.
Forced to pay a $100 security deposit in case I broke or stole anything. Refundable in 7-10 business days. Not on check out.
This was not in the Atlanta hood, but evidently that is probably the kind of clientele they deal with. I certainly wouldn't stay there again !
My second night in Atlanta I stayed in the IHG Crown Plaza Hotel just down the same street.
Beds and breakfast are wonderful
ByDave
December 20, 2021
Zella, who oversees the breakfast area, is wonderful. Always welcoming, warm and genuine.
Pleasant stay
ByTbre
December 18, 2021
Everything was great from the guy checking us in to the extremely clean room.
Don't stay here ‐ unfrienedly
ByUnhappy customer
December 18, 2021
Unfriendly desk staff.
TV didn't work
Bill confusing, couldn't resolve
Phone number doesn't work - can't contact hotel
THE BEST HOTEL STAY EVER
ByDANIEB
December 15, 2021
THE BEST SO FAR. BEEN TO ATLANTA PLENTY OF TIMES, AND THIS HOTEL IS THE BEST.