 Guest Reviews
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84%
Recommend This Property
Overall Experience 4.1
84%
Recommend This Property
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Nice, convenient, comfortable
Bywanderlust007
August 10, 2016
Excellent overall hotel. Great location, comfortable, quiet, enough amenities. Huge downfall for me was that check in took over 30 minutes. After 3pm when check in is at is highest, you would think there would be more than one customer service agent at the counter (she was answering calls, handling customer inquiries, and checking in customers all by her self :/ Otherwise, the rest of the stay was great!
Needs Major Overhaul
BySierra85
August 08, 2016
In prime location in relation to everything you need to gain access to. However with that being said, with this hotel being in the location that it is in I was very disappointed in the quality of the hotel room and I had a suite. There was ample amount of space to accommodate my needs, it was just dated. Very dated. There was a mysterious red substance on the shower curtain to the point where I didn't even want to take a shower in that bathroom. The mattress was the worst mattress I have slept on to date at ANY Holiday Inn/Holiday Inn & Express. It's very unfortunate seeing as though I was the one that advised this hotel to my clients that came to Atlanta and we were ALL very let down by this hotel. Not to mention it looks bad upon me recommending this hotel to my clients. I've remained loyal to the IHG and this was a major let down.
Service was great, but room was not well cleaned.
Byjohn166666
August 04, 2016
the staff was great in addressing any concerns, but the room was not clean. there was hair in the sheets in the bed, stains on the couch, hair in the bathroom, and everything I touched felt greasy.
Great Staff
ByDavish
August 02, 2016
This hotel was all around a great experience. I was happy to pass through and will definitely stay when I am traveling through the area in the future. The staff was friendly and treated me very well. Thanks!
Uncomfortable bed and room temp
ByBusinessTravelerIHG
August 01, 2016
This hotel needs to upgrade their rooms. Especially get new sheets, mattresses, and pillows. The sheets pilled up. Also if you're planning on using the desk then I suggest sitting on 3 pillows, the chairs are very low to the desktop making it difficult to work on the desk, not to mention being located right next to the A/C so plan to be either really cold or hot while working. My room also had a kitchenette with working range and 1 pan with not much else. The frig was too small for much of anything -- all in all the kitchen was not useable. The last thing was the A/C, it switches off at night making the room really uncomfortable.
Great Service, Great Breakfast
ByJanie Sue
August 01, 2016
The rooms were clean. The linens were nice. The staff was very helpful
Mediocre
ByPastorTrev
July 30, 2016
This hotel looks very good from the outside, however, the furniture and decor were a bit outdated. The rooms were cleaned well but there was a stench in the hallway. Nonetheless, the staff was ver professional and attentive to my needs.
everything was a okay
Bytbagb
July 26, 2016
every thing was okay except for the air condition which ran off and on all the time it was too late to have someone to check it we had late arrival time the breakfast was very good and the lady that served us was excellent the desk clerk was also very nice we have stay in this hotel many times and will be back again
POOR Air conditioner
Byan1234
July 26, 2016
Bed was not comfortable and the window air conditioning unit was very loud and inefficient
clean and quite
By0name
July 20, 2016
We have stayed at this hotel in the past and find it very accommodating.
Nice Hotel
Byannamrie38
July 18, 2016
I don't have a single complaint about my stay at this property. Convenient location, comfortable accommodations, great value.
excellent
By
July 18, 2016
Room was nice, cool and clean. Very comfortable. Staff was friendly. Breakfast was good and nice variety of food choices, coffee was hot and good.