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Rated 3.8 out of 5 by 181 reviewers.
Rated 1.0 out of 5.0 by Poor Management & Don't say I didn't warn you! We booked TWO NIGHTS from out of state for a family burial and received a below average room, smelled (old smoke odor) and did NOT receive any room service. No maid service for second day. Had to ask for towel service and only receive TWO towels. Food service was poor (not because of employee) but failure of MGMT to order enough supplies! I WILL NOT RETURN HERE! I will stay at other IHG hotels however which up to this point have been great. Too bad for this location and the poor management provided! PS: I stay at lots of IHG properties yearly and this was not the norm. My advice is stay elsewhere! July 23, 2015
Rated 2.0 out of 5.0 by Cleanliness Overall it was a very quick stay. I arrived at 12:00 Midnight and left at 5:30 AM. Coming in a getting a room to go straight to sleep I had a bathroom with recent/wet brown and Red stains. Looked like kool aid. I could easily wipe with the wash cloth. So the floors were not mopped. Only having 5 hours of sleep ahead of me before I had to get up and drive made me feel like the rest of the room was still dirtly July 23, 2015
Rated 3.0 out of 5.0 by Average Holiday Inn Express The room was missing shampoo and only had two towels in it. Need to add some thicker shades for the windows so people working nights can sleep during the day. The daytime staff was very pleasant. July 21, 2015
Rated 1.0 out of 5.0 by Management is a joke! This establishment is not fit to be a Holiday Inn. If Holiday Inn fells otherwise then I will definitely not be using Holiday Inn any more! My rooms had bugs. Management was unresponsive (in fact they left when they knew I was waiting to speak to them). When I did speak to a manager she was rude and not helpful at all. I had to call guest relations to handle the situation. -- Who wants to spend 4 hours dealing with the hotel because of their inefficiencies? The filth behind the sleeper sofa had been there for weeks if not months. The cleanliness of this hotel was not customary for a Holiday Inn. July 20, 2015
Rated 4.0 out of 5.0 by bed was very comfortable bed and pillows were very nice.air conditionig were very handy and easy to use. July 18, 2015
Rated 5.0 out of 5.0 by Clean, comfortable and great service. Have always enjoyed staying at Holiday Inn and this one did not disappoint. Everything was clean and orderly. Staff courteous and helpful. July 15, 2015
Rated 1.0 out of 5.0 by This location does not live up to Holiday Inn Express Standards The room was dirty and smelled of smoke. Floor was wet near AC unit from it leaking and a wet towel was on the floor. the window was left open and we did not notice for hours. Many of normal toiletries were missing. Crib was requested twice prior to arrival and 3 times after and was never delivered. No bedding provided for the pull out couch. After complaining we were promised a discount on our stay were were charged full price. July 14, 2015
Rated 5.0 out of 5.0 by great service as a platinum member I was upgraded. room comfortable - little dated, but clean. July 14, 2015
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