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Holiday Inn Express St Louis - Central West End

4630 Lindell Boulevard , St. Louis, Missouri 63108

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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
62%
Recommend This Property

Overall Experience

3.4

based on 1343 reviews
62%
Recommend This Property

Ratings Breakdown

1343reviews

  • 5 Stars
    413
  • 4 Stars
    349
  • 3 Stars
    190
  • 2 Stars
    194
  • 1 Stars
    197

Solid Hotel

By

December 26, 2019

club

The hotel is pretty decent for the money paid to stay. Its currently under renovation so there is noise throughout the day. There also isn't really much for a fitness center/pool (see renovation). Breakfast was available with some delicious cinnamon rolls!

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Horrible Experience

By

December 23, 2019

platinumelite

I understand and can appreciate the property is under renovation, but this needs to be shut down during this renovation.
Has to walk outside to get to room
Property smelled like sewage
Dusty. Construction area was blocked out by only plastic
sheathing.
Cold. The room never got above 66 degrees regardless of how high I turned up the heat.

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Great hotel on renovations done

By

December 17, 2019

club

It was a great hotel stay, the renovations being underway made it a bit inconvenient.

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Great Location

By

December 07, 2019

platinumelite

Great location -- close to office I was visiting and to the Maryland Plaza restaurant district. Many stores in the area.

Hotel under renovation, which it is due for, but construction did not interfere with comfort of stay.

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Under renovations and smelly.

By

December 03, 2019

platinumelite

The hotel is under renovations and it’s equivalent to a motel six. Holiday Inn Express Central West Bank, STL.

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Under construction. Worth avoiding

By

December 03, 2019

club

The hotel is under renovation. Hallways are blocked off and construction is active 8AM - 5 PM.

We had a problem with our room. Staff was nice enough to move us but our experience wasn't pleasant. I don't recommend this hotel until the construction is completed.

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Worst hotel ever

By

December 03, 2019

club

I stayed at the Holiday Inn in the Central West End, St. Louis. I have been in many hotels and this is the worst hotel I have ever stayed at. First, the building is under construction and the surroundings of the building were just awful. The elevator was old and the hall to the rooms were pretty bad. The actual room was ok, but old. The second night there was no heat in the hotel and the weather was in the 30’s that night. The heat was never fixed and it was freezing. Thankfully we were given blankets and heater for the room which helped. The free breakfast is disgusting. The coffee was ok. I will never stay at this hotel or recommend to anyone. Some of the people staying at the hotel were suspect. It was all in all a really bad experience.

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Turkey Day stay

By

December 02, 2019

club

Wait until the construction is finished before planning to stay.

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Great Place

By

December 02, 2019

platinumelite

Close to everything I need to relax in the evening. Safe area.

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Hotel under construction

By

November 27, 2019

platinumelite

I didn't realize the hotel was under construction - it was not clear when making the reservation. The staff was nice, however, and it was fine for one night to sleep.

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Under construction

By

November 27, 2019

Hotel is under construction and did not tell me prior to my reservation. The work out facility was not available for use do to the construction. The electricity went out for two hours and when it came back on the heat in the room did not work. Staff could do nothing about it and for two nights the room temperature as 64 degrees.

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They went above and beyond!

By

November 24, 2019

In an emergency trip to St Louis they were able to accommodate my ever changing needs from arrival to departure times. This hotel is in a great location, walking distance to several places to eat and drink. I plan on making this my primary hotel of the Forest Park area for the next few years due to my business needs! Thank you and your staff.

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