 Guest Reviews
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65%
Recommend This Property
Overall Experience 3.5
65%
Recommend This Property
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You guys are awesome!
ByG’Orv
June 26, 2022
My overall experience was very satisfying and I’d definitely stay here again! The staff is friendly, the hotel in itself gives off a comfortable ambiance, and the amenities and cleanliness of the rooms is simply a bonus! Guys if you are visibly STL there is no need to second guess where you’ll be sleeping because the holiday Inn Express has everything you need! I promise
Rude staff
ByTina Ro
June 24, 2022
I stayed here because my parents preference. They raves about the service and breakfast they’d remember from the days they travelled. This was a family vacation and I had my parents with me and they could not believe that NOTHING was available that they remembered. The hotel staff was very rude with our concerns and turn it around to blame us. I would not recommend staying here. The location is great but that’s all.
Will stay here again
ByWed1928
June 14, 2022
Enjoyed this location. Quiet, walkable restaurants & grocery store. Convenient to enjoy both Forest Park and just a short drive to the Arch, Union Station & other downtown activities.
Comfortable
ByFNair
June 11, 2022
Great customer service. The breakfast item were not as good because you had to heat up your own frozen breakfast sandwiches and other frozen items. Room and beds are very comfortable and clean. The rain shower was awesome.
Great location
ByTommy
June 08, 2022
Lots of places within walking distance. Staff was exceptional. Enjoy my stay.
Great stay in downtown St. Louis
ByGilly007
June 05, 2022
We love staying at this Holiday Inn express, great location and the staff is friendly. The room is very nice with great shower pressure in the bathroom.
Comfortable bed and friendly staff in a pretty area of St. Louis
ByShlW
May 29, 2022
Overall great stay. The standard size rooms could be a little bigger.
just be honest in your fees and surcharges
Bygaryg909
May 17, 2022
Starting with: state tax, city tax, occupancy tax, Green Energy Fee & Tax, parking adding it all up adding $50 more to the reservation cost. Then the breakfast left a lot to be desired. This was my second bad experience with an IHG property in St Louis in my last 2 visits. Other than that a great shower, comfy bed, and TV, Internet was great.
Great place to stay!
ByFreightSalesGuy1966
May 15, 2022
Have stayed there a few times now over the past few years and love the place! The balcony room is awesome! Will stay again! Central West End is always my first choice for a room when attending a Cardinal game or downtown StL business travel.
Great Location and Fantastic Staff
ByAkboston
May 13, 2022
I have been visiting this property for the last 1 year. A year ago, the rooms were nice but the lobby was under construction. The front desk staff managed to give great service in spite of being crowded into a small spot.
The lobby has opened up since the beginning of 2022 and feels nice and spacious. And the staff is welcoming of both repeat customers like me (who they recognize) and new first timers.
Tons of good restaurants in easy walking distance.
Modern room.
ByLarry
May 11, 2022
Location and parking were good. Hotel was comfortable. Breakfast was average because of pandemic precautions.
Overall great stay
ByJaginsunnyland
May 03, 2022
Enjoyed the room. Loved the bathroom. Breakfast had decent variety and the cheese omelette had lots of cheese. Only downside is that either the trash needs to be collected daily or they need larger trash bins. We really enjoyed the room and the trip. We will likely be back and choose this hotel again.