 Guest Reviews
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62%
Recommend This Property
Overall Experience 3.4
62%
Recommend This Property
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Solid Hotel
ByHandyHarry
December 26, 2019
The hotel is pretty decent for the money paid to stay. Its currently under renovation so there is noise throughout the day. There also isn't really much for a fitness center/pool (see renovation). Breakfast was available with some delicious cinnamon rolls!
Horrible Experience
Bybobmis1502
December 23, 2019
I understand and can appreciate the property is under renovation, but this needs to be shut down during this renovation.
Has to walk outside to get to room
Property smelled like sewage
Dusty. Construction area was blocked out by only plastic
sheathing.
Cold. The room never got above 66 degrees regardless of how high I turned up the heat.
Great hotel on renovations done
ByMuruxtoo
December 17, 2019
It was a great hotel stay, the renovations being underway made it a bit inconvenient.
Great Location
ByTop-Fin Tom
December 07, 2019
Great location -- close to office I was visiting and to the Maryland Plaza restaurant district. Many stores in the area.
Hotel under renovation, which it is due for, but construction did not interfere with comfort of stay.
Under renovations and smelly.
ByIndy600
December 03, 2019
The hotel is under renovations and it’s equivalent to a motel six. Holiday Inn Express Central West Bank, STL.
Under construction. Worth avoiding
Byy1234
December 03, 2019
The hotel is under renovation. Hallways are blocked off and construction is active 8AM - 5 PM.
We had a problem with our room. Staff was nice enough to move us but our experience wasn't pleasant. I don't recommend this hotel until the construction is completed.
Worst hotel ever
ByNCTONYCTOLA
December 03, 2019
I stayed at the Holiday Inn in the Central West End, St. Louis. I have been in many hotels and this is the worst hotel I have ever stayed at. First, the building is under construction and the surroundings of the building were just awful. The elevator was old and the hall to the rooms were pretty bad. The actual room was ok, but old. The second night there was no heat in the hotel and the weather was in the 30’s that night. The heat was never fixed and it was freezing. Thankfully we were given blankets and heater for the room which helped. The free breakfast is disgusting. The coffee was ok. I will never stay at this hotel or recommend to anyone. Some of the people staying at the hotel were suspect. It was all in all a really bad experience.
Turkey Day stay
ByMouse
December 02, 2019
Wait until the construction is finished before planning to stay.
Great Place
Byphotonic
December 02, 2019
Close to everything I need to relax in the evening. Safe area.
Hotel under construction
Byjah94
November 27, 2019
I didn't realize the hotel was under construction - it was not clear when making the reservation. The staff was nice, however, and it was fine for one night to sleep.
Under construction
ByBusiness in STL
November 27, 2019
Hotel is under construction and did not tell me prior to my reservation. The work out facility was not available for use do to the construction. The electricity went out for two hours and when it came back on the heat in the room did not work. Staff could do nothing about it and for two nights the room temperature as 64 degrees.
They went above and beyond!
ByDoug
November 24, 2019
In an emergency trip to St Louis they were able to accommodate my ever changing needs from arrival to departure times. This hotel is in a great location, walking distance to several places to eat and drink. I plan on making this my primary hotel of the Forest Park area for the next few years due to my business needs! Thank you and your staff.