 Guest Reviews
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87%
Recommend This Property
Overall Experience 4.3
87%
Recommend This Property
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Not perfect but a perfectly good value - Excellent Staff
ByStevenRNtraveler
August 09, 2016
The staff were friendly and accommodating of all my needs. The room was comfortable and spacious. The carpeting in my room on this stay was seriously frayed in the threshold of the doorway, approximately 6x9 inches, all the way to the concrete beneath. This was not a welcoming detail but once inside no further issues. My worst complaint however must be reserved for the quality of the food served at breakfast. Though the quantity and variety were impressive, the taste of the hot food sent me running for and appreciating some well known fast food chains down the street. Everything tasted like it came right out of the freezer and into the microwave. The term plastic came to mind. Luckily there are many good restaurants and other shopping standards nearby. If peace and quite are important to you, ask for a 2nd or 3rd floor room on the back side of the building. The difference is.....night and day.
Great service
ByMPGRND
July 27, 2016
Our stay here was wonderful, the room was clean, the staff was very friendly and the breakfast was one of the best I've had anywhere.
Cozy
Bytea time
July 26, 2016
Great Place to Stay! Everything from the staff to the experience were top notch!
Holiday Inn Express and Suites - The Villages
ByLennyj2
July 25, 2016
Not sure about the other rooms, but my room in particular needed a quieter air conditioner and the bathroom could use a make over!
Convenient Location and Comfortable
Bysamba lady
July 22, 2016
We had a home experience where our Ac went out and we needed and local hotel while repairs were being made for 5 days. We chose Holiday Express because of past stays which we enjoyed.
Hotel needs to be Updated!!
ByMEFC
July 22, 2016
Great location at the Villages, lots of restaurants to choose nearby. But rooms need to be update, smelly pillows, nasty elevator, rooms need more electrical outlets.
Nice place to stay near The Villages
ByLW FW
July 20, 2016
Ok so when we're looking for a place the stay the price is important but also want a nice (free) breakfast. HIE always fits the bill. This is a nice, quiet location near plenty of shopping and activities.
Needs updated
ByCASmember
July 20, 2016
AC not working in first room. Shower not working in second room they moved me too. AC not working on third floor. Staff is one of the best. Hotel just needs updated..
Great staffing!
ByMolly1733
July 14, 2016
Good food, good people who were there for whatever you needed!
Nice hotel
ByFrankjax
July 12, 2016
Nice hotel but the hallways on our floor (3rd) were very hot.
Good Stay
BySBchicago
July 06, 2016
Good Stay for me and my family.
The free breakfast is a good value as it saved us time and money each day.
The Hotel was clean
The staff was very friendly
Only thing I wish is there was thermostat control for the heating and cooling instead of hi and low. The air conditioning did perform adequately, however I hope that the hotel would consider updating the hvac units in the rooms in the future.
very clean and comfortable rooms
Bysurfinbeaver
June 27, 2016
My stay at holiday inn express in lake mary was good. the rooms were clean and the beds were very comfortable. the breakfast was also very good as well, I would recommend this hotel to others.