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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
88%
Recommend This Property

Overall Experience

4.4

based on 382 reviews
88%
Recommend This Property

Ratings Breakdown

382reviews

  • 5 Stars
    254
  • 4 Stars
    62
  • 3 Stars
    28
  • 2 Stars
    22
  • 1 Stars
    16

Other guests made this a bad visit

By

October 14, 2017

First, I should say that the morning staff was helpful and concerned about our stay. Unfortunately, other guests were smoking in the hotel and let their children take over the pool and breakfast area unsupervised. The hotel is not as clean as we are accustomed to with the Holiday Inn chain and the evening staff just sprayed air freshener in the halls to cover the odor. Due to these factors, we cancelled our second night and went to another HIE in Toledo, which was great.

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Terrable breakfast and rude staff

By

October 10, 2017

club

Breakfast start with lady taking politics and saying the wether is messed up because of president. No maintainence.

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Great staff great room

By

October 09, 2017

club

Was impressed with the courtesy of the staff and the cleanliness of the room The breakfast in the morning was exceptional

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Comfortable bed,great service and nice room

By

October 05, 2017

club

It was very clean, parking lot was well lite.the pool was nice size,lots of free weights and work out machines, good breakfast options and the staff was very pleasant and nice service was great,I only wish there was a hot tub down by the pool

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Some Problems, update

By

October 02, 2017

Great property, follow through on the problems, definitely would recommend this property!

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Great Stay

By

October 02, 2017

platinumelite

Convenient; exceptional staff! Plenty of local restaurants which staff gave suggestions. Stay was comfortable

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Great Stay

By

October 01, 2017

club

Stayed a few nights for work and had a great experience from check-in to checkout.

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Nice updated property

By

September 26, 2017

A lot of truck driver noise and a lot of dirty looking people hanging out around the front door, one was standing out there smoking in his socks, no shoes, made me feel uncomfortable

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Some Problems

By

September 25, 2017

Our stay was fine until the room was not cleaned on the second morning, I was told the shh sign was out and therefore we missed the "window" of cleaning. If I had been told of this policy before hand, I would have planned my morning differently! I was promised 5000 reward points for the inconvenience and they have not happened. The location is perfect and the breakfast was great! The person at the desk when we arrived was extremely helpful. So I have entered this mixed review.

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The breakfast was excellent

By

September 25, 2017

club

I’m so very happy to stay at safe ,clean quiet environment just like HOME!!!!

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Fun Stay

By

September 20, 2017

The front desk(Susie), cleaning crew and the breakfast supervisor (Nicole) were all accommodating, helpful and delightful to talk with. It was very nice experience.

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Mrs

By

September 19, 2017

club

Very nice hotel, great services, will stay again when we visit Toledo.

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