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Rated 4.3 out of 5 by 66 reviewers.
Rated 5.0 out of 5.0 by Clean, smoke free and friendly staff! We did not have a reservation, just stopped on our way home from vacation. We were pleasantly surprised at how nice and clean the hotel was and that the front desk associate was very professional and friendly. The front desk associate recommended restaurants and places to visit in the area. We did not have time to tour, but we appreciated his knowledge. It was so nice to find a smoke-free hotel in Virginia! Although I am a pet lover, I am not sure about having animals in a hotel room (the dog two doors down from us was barking the entire evening). Our room had an odd odor (maybe from a pet deodorizer) although the hotel was very clean. Overall, this is an excellent hotel and we will definitely stay again when passing through the area (will ask for a second floor room next time to avoid the pet noise/smell). The only suggestion I would recommend is upgrading the gym. We were disappointed with the lack of equipment. On a side note, the fresh flowers on each table in the breakfast area were a great touch! July 3, 2014
Rated 1.0 out of 5.0 by Worst customer service I've ever experienced. The Customer Service Manager basically ruined my stay. Rude, angry woman who obviously was on a "power trip". July 2, 2014
Rated 5.0 out of 5.0 by Overall review/driving into The Capital from this hotel This is a very nice, quiet hotel situated in a residential/commercial area. You can't really see the hotel from the main road (and there's no signage# so make sure you have your GPS or MapQuest instructions handy. Beds felt really comfy after a long day of sight seeing; they offer a variety of pillows #soft, firm, etc)which is a nice touch.. Breakfast is the usual standard fare seen at all Holiday Express Hotels. Enough to satisfy our needs. If you stay here and go into Washington, DC, your drive can be quite lengthy. We left on a Friday afternoon around 3pm and it took us nearly 2 hours (normally 50 minutes) to get back to the hotel. That Friday morning it took us 1 hour 15 minutes to get there. I believe you can catch a commuter train to avoid traffic jams. Use the HOV lane if you have more than 1 person in your car as that helped reduce the travel time immensely. June 26, 2014
Rated 5.0 out of 5.0 by Great Place - We were visiting the area for a family wedding. Found the place on the Holiday Inn website and made the reservation. Process was really easy. Arrived earlier than we expected and got right in our room, enjoyed the pool before the wedding and then enjoyed a GREAT shower :) Love it when a hotel room actually has a shower that gives you water! We had a great nights sleep, breakfast and then we were on the road. Would stay again in a heartbeat. June 25, 2014
Rated 5.0 out of 5.0 by Clean room,friendly staff, good food Our stay overnight with our cat was very relaxing and comfortable. Staff we encountered were friendly and eager to help. Even though our room was in the pet section, it was quiet and we were not disturbed for a good night's rest. Food for breakfast was nice variety and very good. Again, staff was very attentive to keep everything stocked and available. June 19, 2014
Rated 5.0 out of 5.0 by Front Desk Hospitality The front desk personel just went over and beyond! We arrived for a wedding and had forgotten a suitcase, they were so understanding, got us the things they had we needed, and were able to get us to the stores to purchase what was needed. And just so very friendly! June 18, 2014
Rated 2.0 out of 5.0 by Friendly Staff The hotel staff was very friendly and willing to help. June 16, 2014
Rated 4.0 out of 5.0 by Could Have Been Better The hotel on looks was great. The room was decent, the breakfast was great, and the pool was clean, although cold. The staff was less then friendly. Although the hotel accommodates animals, we would consider something else, or board the dog if needed next time. I would not stay here again. Not accommodating at all. On official government orders with an additional adult. Got a room big enough for 6 yet charged for the additional adult. Would not waive. Definitely not worth the money. Room had a bad mildew odor. June 7, 2014
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