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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
86%
Recommend This Property

Overall Experience

4.3

based on 361 reviews
86%
Recommend This Property

Ratings Breakdown

361reviews

  • 5 Stars
    223
  • 4 Stars
    69
  • 3 Stars
    32
  • 2 Stars
    26
  • 1 Stars
    11

Hotel Manager was very attentive

By

October 16, 2017

My stay was for business and was very comfortable. The check-in staff were friendly and helpful.

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Hotel Staff very helpful

By

October 09, 2017

platinumelite

The front desk was very helpful with going the extra mile to meet our needs for the stay and housekeeping added the extra touch of adding a bit of whimsy to the bathroom towels.

The breakfast room staff was very attentive to keeping the breakfast bar stocked.

The only drawback to the stay was the highway noise but the ac pretty well masked the noise.

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Nice hotel

By

September 30, 2017

club

This was our second stay at this hotel and will stay here again in the future.

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Work Coverage

By

September 27, 2017

Very nice stay. staff was great, hotel location was prefect for work related issues, room was very clean, hot water for showers, bed was prefect

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Great experience as always

By

September 24, 2017

club

Room had not been updated in awhile. Small amount of mold in bathroom. Overall, great service, very clean! Good nights' sleep! I almost exclusively stay at Holiday Inn Express.

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Close to Everything

By

September 08, 2017

This hotel is by a storage company but Only minutes from the Mall and a lot of restaurants and stores. Very convenient to the highway. Great Stay

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Great stay

By

September 05, 2017

platinumelite

Excellent stay, great Hotel , Staff was great!
Close to everything, near the interstates but was very quite.

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Clean and friendly

By

September 05, 2017

platinumelite

The staff was very friendly, and my room was very clean.

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NA

By

September 05, 2017

The room was clean and comfortable but the management staff can be a little more friendly and caring for the guest.

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Convenient location and good front desk service

By

August 25, 2017

club

I'm a fan of HIE for the cinnamon buns and comfy pillows on the bed. This location is clean and convenient, but the pool backs up to an industrial storage facility. It's relaxing on the weekend. Room had a musty smell at times from the A/C on heavy. Pancake mix ran out, so the sign said awaiting delivery truck for 2 days. Seems there could have been a substiture, however they did have hot meat and eggs. Cinnamon buns are what make them famous.
Overall, a good stay. The front desk staff are very responsive if you need anything. 24 hour coffee and comfy beds help when you're driving cross country.

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Customer Service

By

August 25, 2017

club

Prior to checking out, I talked with the young lady at the Front Desk and she was most helpful. I was new to the area and I inquired about the location of the meeting place for my meeting. As I was checking out, she again asked me if I was sure I remembered the directions or if I needed additional help. Extremely friendly and helpful.

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Comfortable bed and Room was clean.

By

August 24, 2017

club

The room was clean and comfortable beds. Great location.Thank you guys where great.

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