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Holiday Inn Express Yinchuan Downtown

No.17, Xing Fu Feng Jing, Qingshui Wan, Qinshui North Avenue, Jinfeng District , Yinchuan, 750011

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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
67%
Recommend This Property

Overall Experience

4

based on 6 reviews
67%
Recommend This Property

Ratings Breakdown

6reviews

  • 5 Stars
    4
  • 4 Stars
  • 3 Stars
    1
  • 2 Stars
  • 1 Stars
    1

Please make sure to turn on AC if you say if you have AC there.

By

October 06, 2019

CAUTION The hotel may not turn on AC when they deem it is unnecessary.

We arrived in Yinchuan in early September. Checked in everything else was fine except the hotel room temperature couldn't be lowered even if I turned on the AC button. The room temperature actually started to increase from 25 degree Celsius to 27 degree Celsius after I turn on the AC and I made sure I was using "AC cooling" setting. Then I contacted hotel front desk and she mentioned that this is because central air was turned off since outside temperature is cool. However, I said the room temperature is not cool. She mentioned that she will not be able to help me but has to send her manager. Then the manager came and I explained. Same thing same answer. She asked me to open the window which can only be opened a crack. There's nothing she can do. I said I will complain to IHG, all of a sudden she can do something now! She asked the maintenance to turn on the AC for me, just enough so that I can fall asleep. The second day when I woke up, the room temperature again increased. I had to leave the hotel early because of the discomfort. Plus this hotel is much more expensive than any other local brands nearby. Doesn't worth my buck at all.

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Modern rooms and great breakfast restaurant

By

September 27, 2019

platinumelite

The breakfast restaurant has a great selection and there are different choices each day. The rooms are very modern and clean.

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一般般

By

July 31, 2019

银川新开的酒店,硬件就不多说了,还是可以的!但是服务需要跟得上,入住的时候没有任何的笑脸,welcome drink还需要自己去问才有,在软件、员工培训上需要下大功夫提升!在酒店吃饭居然不能积分,也不能挂酒店房间账户!说是和住宿是分开的!酒店居然自己弄了会员卡,充值多少送多少钱,满满的快捷酒店的即视感。离市区太远了,虽然银川打车超级便宜,但是时间成本贵啊!

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My July Yinchuan Stay

By

July 17, 2019

platinumelite

New hotel and new staff. Excellent guest service: one of the best manager of guest relations (I remember his name is Vince) of all IHG hotels I have ever stayed. Very friendly staff of house keeping. Good breakfast.
Front desk of check-in-out need training and improvements: from foreign language skill to the way to meet-n-greet guests.

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Ideal for business travel

By

July 11, 2019

A comfortable hotel located well within reach of everything. Friendly staff who inspite of their lack of English did their best to assist

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整体感受

By

April 28, 2019

前台服务非常不错,能主动关心客人,也能积极解决客人问题。最大问题是刚刚开业房间装修味道太浓,建议除味检测甲醛!另外,早餐品种单调了些。

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