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Opiniones de los huéspedes
Todas las opiniones y valoraciones que recibimos se verifican para garantizar que solo mostramos la información facilitada por huéspedes que se han alojado en el hotel.
83%
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Valoración general

4.1

en base a 760 opiniones
83%
Recomendar este hotel

Ratings Breakdown

760opiniones

  • 5 Estrellas
    416
  • 4 Estrellas
    181
  • 3 Estrellas
    69
  • 2 Estrellas
    47
  • 1 Estrellas
    47

Visit

By

28 mayo 2017

club

It was a central place to meet we had visit before an enjoyed our stay there.

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Not a four Star Motel by a Galaxy

By

27 mayo 2017

Just spent three nights at this terrible excuse of a motel. Upon arrival I entered through the front lobby area. A strong odor of a musky smell was present ,which usually accompanies areas that are old and need replacing. I presented my reservation to the on duty clerk and informed her that I also had my small dog with me. I had told the 1-800-Holiday Inn travel clerk I was bringing my dog when I made the reservation , however the on duty clerk at this "Dump" said she would have to change my reservation to two queen beds and put me on the first floor which is the motel rules.I agreed to this if I would received an allowance for the change from King size bed to Queen size the clerk refused . I asked to speak to the Manager .The General manager- told me the changes would be King Size bed to Queen Size bed ,no discount for their mistake, and to pretend that the Queen size bed is King Size or to stake them on top of each other and have a bunk bed.I then asked to speak with the General Managers boss, she told me to call 1-800-Holiday Inn. she had no boss. My wife and I went to the room they told us we were to accept. The Carpet in the room was filthy and stunk My wife found a coffee cup in the Refrigerator that was half full of some fowl liquid. I took this cup to the front desk clerk and informed her that maybe the housekeeping staff might do a better job in the future. The chair in the room was in need of being recovered .The sheets and pillows smelled of being sprayed with odor fragrance of some type. Even though we brought our own pillows they also began to smell of the same fragrance. This is not close to a Four star Motel in my Opinion. They claim to be Pet Friendly and for $50.00 per night fee ,you would expect them to be . There is no area designated for the pets to Poop ,the rear parking lot is all paved with small curbed islands scattered about. the neighborhood does not seem that safe either.Lucky we were not victims of a real crime, I guess. My future travels will not be with Holiday Inn as my motel provider. I will advise all my friends to do the same.

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Great experience

By

25 mayo 2017

club

Great location and the staff were excellent. Highly recommend.

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Great people, great value

By

23 mayo 2017

club

The staff, especially Ms. Maureen the shuttle driver were great. Everything we needed was addressed immediately. Very good complementary breakfast.

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Would not recommend

By

22 mayo 2017

I was given a room with other people staying in it, not very professional. The location is in a bad part of town.

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Great Staff, Good Location, Gross Room

By

18 mayo 2017

club

Moldy and musty room
Broken and worn furniture and amenities
Uncomfortable beds

Fantastic accomodating staff
Good breakfast

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Ok Stay

By

18 mayo 2017

Pros: This hotel is right next to Busch Gardens. I could see the roller coasters from my room window. There are food places within walking distance. The staff was pretty accomidating and polite.

Cons: Upon arrival my bed sheets looked like they had been laid in (I called front desk and they sent a nice man named Michael to replace them for me). The coffee machine had old water and floating debris in it (im glad i looked) and the room was very outdated.
This hotel is fine for sleeping a night or 2, but for luxury I would definitely pick somewhere else. The traffic in this area is also heavy as well.

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Close to Busch Gardens

By

17 mayo 2017

club

Average hotel, Nothing great but it was clean and comfortable. Staff was very friendly and helpful

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Great Service

By

16 mayo 2017

Great location for visiting Busch Gardens. The room was clean and the staff was great.

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Recommend if going to Busch Gardens

By

16 mayo 2017

Hotel was clean and the staff was great. Free shuttle to Busch Gardens was very prompt with very little wait, the driver is very friendly and helpful. Breakfast is just your standard HIE fare, the dining area is crowded with very little walking space between tables. The room was clean and the bed was comfortable the only downside are the rooms are small and the television was like the smallest I've seen. Overall it was a pleasant stay.

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Must stay

By

14 mayo 2017

club

I really enjoyed my stay at Holiday inn. The customer service was awesome from when I arrived until when I checked out. Very positive and helpful staff.

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Smiling face

By

13 mayo 2017

club

After driving over 7 hours and arriving later than expectant we arrived at the holiday inn express Busch gardens greated with a huge smile. The lady(sorry forgot name) was SO sweet and tried to do anything she could to make us comfortable. We woke up early the next morning and the breakfast in the great room was very nice. Great way to start our day. Lastly but one of the most important facts about our room is that is was not only quiet but oh so clean!

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