 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
84%
Recommend This Property
Overall Experience 4.2
84%
Recommend This Property
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The Good, the Bad, and the Really BAD
ByThat Guy Matters
August 02, 2016
From the start of our stay, it started going downhill. We had to wait 20 minutes to check in because rooms were not ready or cleaned at 5pm. There were no bath towels, so we had to get them at the front desk, the key cards stopped working every time we left the room, the bathroom sink got stopped up, and even if you can believe this... When trying to take a shower the entire faucet flew off due the water pressure. It still wasn't fixed when we left even though we complained to the front desk twice. Nice customer service! I have to admit though the breakfast was the highlight of the stay.
great servive
Bypopolot
August 01, 2016
every staff member was very polite and helpful and location was great
Suites are remodeled superbly
ByKF5725
July 31, 2016
The suites of this newly remodeled hotel are beautiful, arranged so you basically have 3 separate bedrooms. Nice area, most of the staff was very friendly, comfortable beds and pillows. Hot breakfast was good, the staff kept the items stocked well.
Great service, clean and comfortable bed.
Bysnicker92
July 29, 2016
Was an overall great hotel to stay at. The room was up to date, clean and had everything you needed for a great stay. Would highly recommend this hotel to anyone.
Very Clean and Updated Hotel
ByVS67
July 28, 2016
We stayed here because of the proximity to Busch Gardens. Very clean and updated hotel, wonderful shuttle service with a nice driver and nice employees! Breakfast buffet was kept clean and well stocked, and it was a nice touch to have an all day coffee bar in the lobby.
Nicht sehr zu empfehlen
Bybabasoll
July 27, 2016
Allgemein unwohl gefühlt. Frühstücksbuffet unbefriedigend. Ausstattung etwas heruntergekommen. Personal konnte nicht helfen bei Annullierung einer nicht erfolgten Übernachtung.
ok Hotel
ByJennil76
July 25, 2016
For a one night stay it was ok. If staying longer would probably chooses a different location. Breakfast and the pool was good. In room Bathroom was not clean, the rest of the room was ok. The a/c was a little loud. All of the staff in the hallways were very friendly. Front desk staff was scarce, had to wait 15 minutes for someone to show up to check us in at like 7pm.
Shuttle Service
ByATLDeltaDawn
July 25, 2016
There is no shuttle service between the airport and hotel. We had to get 2 taxi's for a total of 10 people that was included with kids. Also for other nearby restaurants and Wal-Mart we were told there is no shuttle that we had to call a taxi. Was told that the shuttle will only take us to and from Busch Gardens. we had to catch a taxi every where that we went.
While going to Busch Gardens the shuttle driver was excellent and made everyone feel welcome.
Other than the shuttle service, everything else was great.
Great place to stay
ByTimmy22
July 24, 2016
Recently stayed at this Holiday Inn Express. Great facility, clean and great staff. I would highly recommend.
Good Stay
ByVirginia Tourist
July 22, 2016
We enjoyed our stay, and loved the hotel's FREE shuttle service to and from both Busch Gardens, as well as the water park. This alone was worth its weight in gold. We enjoyed our stay at this site, and would certainly recommend this to other families
Comfortable and Secure
ByClayPanthersRosemount
July 21, 2016
Wonderful bed and felt secure.
Great breakfast, clean and friendly.
Great service - great value
ByParedes1931
July 15, 2016
Very accommodating.....we were moving in after having a horrible night at another local hotel. Courteous staff - highly recommended if you are visiting Busch Gardens.