3440 Secor Road
Toledo, OH
43606
United States
Nhận phòng: 3CH
Trả phòng: 11SA
Tuổi nhận phòng: 21
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Đánh giá của Khách
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89%
Giới thiệu Cơ sở này
Trải nghiệm Tổng thể 4,4
89%
Giới thiệu Cơ sở này
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Leaking tub faucet
ByGMa1
tháng 5 15, 2025
We had a leaky tub faucet but it did not affect the shower. Breakfast would have been good but everything empty. The girl taking care of area stayed in her side room. Not like the the hotel in st Ignace the night before. Girl keep everything full and spotless Checking out the girl at front desk didn’t seem like she wanted to be there
Sufficient
ByTravelNP
tháng 5 10, 2025
Met my needs for work, good location, friendly staff
Bẩn thỉu
ByPageS
tháng 5 05, 2025
It is time for a hotel refresh.The gym was dirty as were the floors throughout the property. The drapes were torn in our hotel rooms, the tile and grout were dirty in both the bathroom and the hotel room. We had to get our own towels from the front desk on day two as they only clean the room after two days.
Pros-bed comfort and low noise, nice front desk staff.
Cons-floors were filthy throughout the property: cut toenails and fingernails on the the gym floors both days we worked out in the gym, walls were dirty, and the property overall needs a deep clean including the hotel rooms.
Lưu trú tốt
BởiRocky
tháng 5 05, 2025
We came in town for graduation. The hotel was clean and quiet. Close to freeway. The room was comfortable, clean. Bathrooms were nice and roomy. Breakfast options changed when we were there and all was good. I did not try the pool because there was no time.
Poorly educated staff
BởiJayjay
tháng 4 22, 2025
Staff refused to add points to my account after advising they would after I spent 13+ nights at their facility. This is misrepresentation and unacceptable. I spent a lot of money at this facility and to have no points added to my account is just unprofessional. No one takes accountability. I don’t recommend this hotel and will NEVER return.
Sleep good bed was comfortable
BySugabear
tháng 4 21, 2025
Need to make sure everything works in the room as well as everything stocked that is offered.
Morning staff for breakfast could not keep everything stocked. I didn’t experience a full breakfast because it took then very long to refill most of
The common items.
Room smelt of a dog. I don’t own a pet at to moment so that was disappointing.
Subpar Customer service and Breakfast
BởiJay J
tháng 4 21, 2025
The front desk person was not friendly the Breakfast was subpar the overall experience could have been better
Poor customer service — indifferent management
BởiTommy
tháng 4 15, 2025
We often travel to Toledo, Ohio, to visit family and usually stay between 5 to 7 nights. During our last two trips we stayed at the Holiday Inn Express on Secor Road. I know we are considered long-term guests but this hotel does not make up the rooms until after check out. We had a particularly bad experience during our last stay. When we pulled the covers back on the bed, we were shocked to find a fecal stain on the sheet towards the foot of the bed (It looked like a someone changed a baby’s diaper). We took photos of the stain. It was our first night and very late and we knew housekeeping was gone for the day, so we laid a towel over it and went to bed.
The next morning, we asked the front desk to please change our sheets. We didn’t say why because there were others guests at the reception desk. When we came back to the room later that night, the bed was still unmade. We put a towel over the spot again and went to bed.
On the third morning, I again asked to please have our sheets cleaned. This time I explained why we wanted our sheets cleaned. When we arrived back to the room in the evening the sheets were still not changed.
On the fourth morning, I spoke to the General Manager and told her our sheets and room were not made up during the first three days of our stay. She said housekeeping did not make rooms up for long-term guests, only when they leave. I told her why I wanted the sheets changed and she acted disgusted that we slept on them for three nights. I told her we had no choice because the staff would not change our sheets. She then got defensive and said the housekeeper had gone to our room earlier that day but she didn’t change the sheets because stuff was all over the bed. I told her that was completely false and a very poor excuse for not changing sheets. She then added that the Holiday Inn Express is not meant for long term stays, only for a night or two.
We are currently back in Toledo and staying at a property next door to the Holiday Inn Express. Definitely not our first choice but they do accommodate long-term guests.
Kỳ nghỉ tuyệt vời
ByChristy
tháng 4 14, 2025
We stay here a few times a year as it is close to family and never have any issue.
Comfortable room dirty bathroom
ByDancemom
tháng 4 14, 2025
Overall room was nice except the ball of curly black hairs in the shower as well and black hairs all over the bathroom floor.
Bathroom gets an F for cleanliness but all other accomodations were pleasant.
I was well rested enjoyed my stay will be back
ByVee P
tháng 4 13, 2025
My daughter had a college tour and we needed some where to get some sleep and I saw the reviews and the pictures online and made my choice from there would I come back again absolutely
Khách sạn sạch sẽ và dịch vụ tuyệt vời
ByShondie
tháng 4 11, 2025
I was very satisfied with my stay. My room was exceptionally clean, comfortable bed and very nice staff. I didn’t feel uncomfortable during my stay and will stay again. Breakfast meat could have been prepared better. Other breakfast items were great.