Your session will expire in 5 minutes, 0 seconds, due to inactivity. Stay Logged In
Create PIN
All fields are required
If you joined IHG® Rewards Club at a hotel, then you will need to create a 4-digit PIN in order to access your IHG® Rewards Club account.
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
The 4-digit numbers entered must match.
Forgot PIN?
All fields are required
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
Don't have an email address in your profile?

Contact your local IHG® Rewards Club Customer Care to source your PIN and to update your profile with your email address. When you receive your PIN you can also update your email address via www.ihg.com/updateemail.

MoreFewer Options

* Required Field

** Best Available Rate Search does not include affiliation rates.

Manage Reservations
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
VIEW THIS RESERVATION

* Required Field

Manage Reservations
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
VIEW THIS RESERVATION

* Required Field

Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
77%
Recommend This Property

Overall Experience

4.1

based on 269 reviews
77%
Recommend This Property

Ratings Breakdown

269reviews

  • 5 Stars
    130
  • 4 Stars
    77
  • 3 Stars
    28
  • 2 Stars
    20
  • 1 Stars
    14

viaje a ixtapa

By

May 01, 2017

platinumelite

sol, arena y mar perfectos para nuestro descanso. para volver a ixtapa-zihuatanejo mas seguido para tener otra experiencia inolvidable con mi esposa.teniendo en cuenta todas las atenciones de este hotel y volver a alojarme en el para e invitar a mis familiares y amigos para que vean de lo que se han perdido por no haber venido a este lugar.

Read More
Read Less

Best Vacation!!!

By

April 27, 2017

club

Me and my wife, just returned from a wonderful Easter week at the Holiday Inn Ixtapa!!! We have stayed here for the first time and will keep going back for many reasons. The hotel grounds are absolutely beautiful and are meticulously kept. Beautiful tropical plants and trees everywhere!!! The hotel staff is fabulous and so friendly. I want to mention some of our favorite employees that made our stay fabulous! We love Hugo from the entertainment crew,he does an amazing job with the help of Albert and others that will make sure you have a fantastic time! Don't hesitate to participate in any or all of the activities that they offer! We did the daily Aquasize with Hugo and he is awesome! He always provides an excellent but super fun work out and his personal training skills are the best ever!!The evening shows are terrific and the nightly entertainment always provided an enjoyable evening!The food is delicious and served hot and fresh. I love the variety of fruit offered every day there is nothing as great as locally ripened fresh tropical fruit.The room was nicely appointed and we had a large balcony in Ocean Front room. The pool bar made great drinks. Anything we had was delicious but we are not huge drinkers so what we had we enjoyed.They had a very good Mexican Fiesta set up in the courtyard with traditional dishes, vendors and show. It was excellent.It is a solid 3 1/2 star, clean, friendly and with more than enough selection of food and drinks to please most people. We met some really nice people who were all very happy with their stay. Their were a lot Nationals staying at the resort due to the Holy Week. We found them lively , very friendly even though I have little Spanish.

Read More
Read Less

MALA CALIDAD

By

April 26, 2017

Mala Calidad:
1- En Alimentos y Bebidas
2- Atención del Personal
3- Toallas, Colchones, WC. en MAL ESTADO

Read More
Read Less

Hola Amigos

By

April 25, 2017

Es gratificante llegar a un lugar a vacacionar con excelentes personas que son el equipo completo de Holday Inn Ixtapa.

FELICIDADES POR EL TRABAJO QUE HACEN...

Read More
Read Less

EXPERIENCIA PLACENTERA

By

April 24, 2017

club

En su mayoría el hotel está bien. "SUGERENCIAS" Las áreas de las habitaciones de vista al jardín son cansadas para las personas con problemas de movilidad ya que las rampas están al fondo y hay que caminar mucho para allegarse a los diferentes espacios, falta atención personalizada en el área de playa, falta mayor calidad en los espectáculos nocturnos, falta mayor calidad y esmero en las amenidades de los cuartos (dejar una botella de agua por persona que se aloja en cada habitación, hacer origami con las toallas, ofrecer más jabones, shampoos y cremas).

Read More
Read Less

Buen hotel, comida terrible

By

April 24, 2017

Es un buen hotel, la mayoría del personal es amable, pero los alimentos dejan mucho que desear, francamente malos.

Read More
Read Less

Salvaron mis vacaciones

By

April 22, 2017

Llegar a un hotel donde lo que publican es exactamente lo que encuentras al llegar, francamente es muy relajante¡ En verdad un placer haberlos conocido.

Read More
Read Less

Cama comoda e instalaciones agradables

By

April 20, 2017

club

REPITO LO UNICO MALO FUERON LOS ALIMENTOS LO DEMAS EN GENERAL BIEN

Read More
Read Less

BONITO Y COMODO PARA DORMIR

By

April 17, 2017

club

BIEN PERO FALTA SEGURIDAD, PERSONAL QUE TE AYUDE CON TU EQUIPAJE, NO HAY VALET PARKING, MUY MAL EL ASEO DE LA HABITACIÓN, Y EL DESAYUNO MUY BASICO, BIEN LOS SNAKS, LAS BEBIDAS EN VASO DESECHABLE CONTAMINAN MUCHO, EN LA PLAYA NO HAY BOTES PARA DEPOSITAR TANTOS VASOS DESECHABLES, FALTAN SOMBRILLAS EN LA PLAYA, SOLO UN GUARDIA DE SEGURIDAD EN LA PLAYA POR CIERTO MUY AMABLE, TAMBIEN LA GENTE DEL BAR AMABLE, MUY BIEN EL INSTRUCTOR DE AQUAEROBICS, PERO LAS BICIS SOLO PARA MAYORES DE 18 TUVE QUE RENTAR PARA MI HIJO.

Read More
Read Less

PERSONAL AMABLE

By

April 13, 2017

club

LO MEJOR DEL HOTEL SIN DUDA EL PÉRSONAL DE SERVICIO, OPORTUNIDAD DE MEJORA SU MENU.

Read More
Read Less

servicio excelente

By

April 12, 2017

club

estuvo bien el servicio, es recomendable para relajarse un rato, mi familia se la paso bien

Posted byHotelStaff
April 13, 2017
Estimado Cliente, Muchas gracias por su opinión acerca de nuestro hotel. Agradecemos su fidelidad como socio BASE de IHG® Rewards Club. Nos complace saber que disfrutó de su alojamiento con nosotros. Una experiencia positiva del cliente es algo de lo que nuestro personal se enorgullece; valoramos su opinión. Esperamos que vuelva a visitarnos. Atentamente, La Gerencia General.
Read More
Read Less

Vacaciones Familiares

By

April 05, 2017

Fueron unos días de esparcimiento con mi familia y recomendé el hotel Holiday Inn, ya que soy cliente IHG desde uno años atrás y me gusta mucho el servicio; el objetivo principal lo logramos que era el descanso, en general todo bien, sugiero más variedad en la comida

Posted byHotelStaff
April 10, 2017
Estimado alexhc Muchas gracias por su opinión acerca de nuestro hotel. Agradecemos su fidelidad como socio Spire Elite de IHG® Rewards Club. Nos complace saber que disfrutó de su alojamiento con nosotros. Una experiencia positiva del cliente es algo de lo que nuestro personal se enorgullece; valoramos su opinión, hemos tomado en cuenta su gerencia. Esperamos que vuelva a visitarnos. Atentamente, La Gerencia General.
Read More
Read Less