 Gästeberichte
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88%
Dieses Hotel empfehlen
Gesamterlebnis 4,4
88%
Dieses Hotel empfehlen
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Gästeberichte
Hotel Indigo Chicago-Vernon Hills
Unique but impractical design choices
ByHLCS
08. August 2022
For the price and the location, our stay was fine, but there were aspects of both the design and the service/cleanliness that could have been better. I will acknowledge that I know that all aspects of the service industry are still struggling to recover from the pandemic and economy, and that the hotel was clearly short-staffed, but here are some things that the hotel should consider: Floor mats for feet-wiping outside the entrance to the pool; a place to collect wet/used towels in or just outside the pool area; better drainage around the pool; double doors separating the pool area from the guest rooms to minimize noise; floor mats inside the entrances to the hotel; carpeting or rugs outside the elevators, especially where rooms are across the way; to-go coffee cups in the rooms; a soap dish on the counter next to the sink, especially with the type of sink basins you have; additional towel racks/hooks/rings near the sink; more cleaning staff! The front desk person shouldn't have to fold towels (or have a large laundry cart of unfolded towels behind the desk). There shouldn't be wet footprints all across the tile and in the elevators. The floor and walls in our bathroom had mild smudges and splatter on them. Also I found the charging of "incidentals," and what that entailed, at this venue somewhat odd. All in all, it wasn't a BAD stay, again, especially for the price, but there were several things in general that struck me as odd, and could be addressed.
Cozy stay, warm staff
By
04. August 2022
Room was comfortable and the hotel atmosphere was nice. If they add vegan options to breakfast it would be perfect.
Great location
ByKlblgb78
03. August 2022
Was close to everything we had plan to visit. Plenty of shopping and food places close by.
nice large room with sitting area and work desk, comfortable bed
ByD&D&Sophie
02. August 2022
We were in town for special events and did not have time to really enjoy the hotel or surrounding area of great shops
We LOVE this hotel!!!...It ROCKS!!!
BySirJames27
31. Juli 2022
Awesome staff, beautiful decor, immaculately clean room and bathroom, super quiet and efficient air conditioner, and very comfy ed and pillows. We will definitely stay there again, AND we will look for their other hotels in other places we travel! Well Done!!!
Fantastic friendly customer service
ByKSCwings
28. Juli 2022
Everyone we worked with at the hotel was incredible. Very accommodating with an early check in. Front desk was quick to provide extra blankets and pillows and give us recommendations for dining and things to do in the area.
Astounding Hotel
ByBigPino98
25. Juli 2022
This hotel was a breath of fresh air. Probably one of the best hotels I stayed at. Only drawback was the size of beds for a family of 5. A little small, but otherwise a nice stay.
Outstanding customer service!
BySinichison
20. Juli 2022
From the moment we checked in the front desk person was very nice and accomodating. The ease of getting checked in was very refreshing. Wonderful job of making our check in seamless. Thank you
Exceeded my expectations
By1966 Rascal
14. Juli 2022
Flying in from out of state and not knowing where to stay at in or around Chicago, why came across this hotel.
Great location, lots to do in the area, pool, decent work out room.
The nearby parks, stores, restaurants, this area has everything you need including easy access to the major highways.
I cannot brag on the staff enough.
Great teamwork, great attitudes, all just a joy to be around.
This hotel will be our go to hotel every time we come to visit Chicago.
Captain R. Swidersky
Nice clean hotel
By
09. Juli 2022
Need more food and drink options. Need better WiFi
Relaxing stay for business
ByBgfundy
04. Juli 2022
Stayed here on business. In late but had a relaxing morning. The room was very comfortable. Bed slept well. The shower was hot and refreshing. Unfortunately, I didn’t get to experience many of the amenities but I hope to stay here again!
Clean and comfortable bed but need some updated.
ByVenon hill
01. Juli 2022
I stayed here for two nights. Staffs are nice and room is clean bed are very comfortable and sheets and towels are clean. The water was too hot to wash hands or shower. It took a while to be cool temperature. It was kind of wasting water so I felt bad to do it but I didnt want to burn myself though.
But not much amenities available though.
Not much available around hotel. Hotel doesn’t have restaurants and hotel does not have shuttle service for a short distance either. Good restaurants and a mall are across high way.
Coffee maker was dirty and mold inside. No bottles waters in the room. So I could not drink coffee and hotel does not have coffee service as I know.
Slept good tho for two nights.