Overall Experience
4.5
Does this hotel have in-room kitchens?
Staybridge Suites London offers fully furnished in-room kitchens in all rooms. Our full kitchens have everything you need to cook your own meals while traveling. Visit our Amenities page for more details.
Can I cancel my booking at Staybridge Suites London for a full refund?
Yes, when you book your stay at Staybridge Suites London direct with IHG, choose one of our flexible rates which include the flexibility to change or cancel your reservation at no charge. For full details, refer to our Travel Advisory details.
How much is parking at Staybridge Suites London?
Complimentary parking is available at Staybridge Suites London for hotel guests.
Does Staybridge Suites London have a pool?
Yes, Staybridge Suites London has an indoor pool.
Is there free breakfast available at Staybridge Suites London?
Yes, Staybridge Suites London currently offers grab-and-go options for our complimentary breakfast.
When is breakfast at Staybridge Suites London?
Breakfast at Staybridge Suites London is available from 6:30 AM to 9:30 AM.
What are the check-in and check-out times for Staybridge Suites London?
Check-in at Staybridge Suites London is from 3:00 PM, and check-out time is 12:00 PM. Contact the hotel directly for options available for early check-in or late check-out.
Does Staybridge Suites London offer free Wi-Fi?
Yes, the Staybridge Suites London offers free WiFi!
Does Staybridge Suites London have a restaurant on site?
No, there is no on site restaurant at Staybridge Suites London.
Is there a fitness center at Staybridge Suites London?
Yes, there is an onsite fitness center at Staybridge Suites London.
How much does it cost to stay at Staybridge Suites London?
Rates for accommodations at Staybridge Suites London vary by season. For your rate options, please input your dates.
How many rooms does the Staybridge Suites London have?
The Staybridge Suites London has 117 guest rooms. Enter your dates to view available rooms for your stay.
Can I bring my pet to Staybridge Suites London?
Pets are welcome at Staybridge Suites London. Our Pet Policy: Up to 2 dogs per room accepted. 1 to 6 nights 75.00 7 to 29 nights 100.00 30plus nights 200.00 all amounts are subject to applicable taxes. Additional pet types ie: cats, birds, etc may be accepted at the hotel's discretion..
Full kitchen and comfy beds
ByLisaTN
June 15, 2022
This was my first stay at any Staybridge Suites and I really enjoyed. I loved having access to a full kitchen, the beds were very comfortable and the free hot breakfast was nice (although a little bacon every once in a while would be appreciated...not everyone likes breakfast sausage!). There was ample parking and I was never disturbed by my neighbors even though the hotel was full.
Most unprofessional hotel staff
ByKate220
June 10, 2022
I stayed with my son and husband for a hockey tournament . My son went to the breakfast and brought me up a cup of coffee, the lid slipped and the coffee spilled on his chest. This coffee was scalding hot and left a huge burn. We took him to urgent care and when I spoke with the front desk to tell him what had happened, no apology or care for my son was given. He actually said “well coffee IS hot”. Hours later they called to ask if I needed first aid. It was one of the most horrible experiences I’ve ever had, and when I asked to speak with a manager he said they were off for the weekend and would call me on Monday. They did, and offered to give me 50% off my next stay…next stay?! I will NEVER stay here again after the customer experience. They said they would send me an email, that email never came
Great Service But...
ByARJ27
June 02, 2022
The hotel is very average. I have stayed at some better operated IHG Hotels. I love that there is food for breakfast and happy hours a few nights in the week with snacks, its a nice touch. And I have dealt with the friendliest staff.
My biggest complaint would be the cleanliness. The floors aren't the cleanest in the room or the bathroom. (I can say this now as I've been in 3 different rooms in this hotel)
The gym also isn't very great. There is some broken/ breaking down equipment and the carpets look like they haven't been cleaned in weeks-months. There is also nothing in there to sanitize the equipment. It would be nice if they upgraded that room a bit.
As for sleep quality, there was one night where the power went out and it caused the smoke detectors to beep for 10-20min at like 1:30am, that was a bit annoying. The area is also a bit rough so I have woken up to some screaming at 3am as well. (This is not to the fault of the hotel)
Overall I would suggest the hotel, I'm just a bit disappointed in some areas in my experience compared to other IHG hotels.
Great Stay
ByBusiness121
April 13, 2022
I enjoyed my stay, staff went over and above to make sure of it.