Crowne Plaza Albuquerque

Hotel Front Desk: 1-505-8842500

Hotel Fax: 1-505-8801196

Hotel Email: info@cpabq.com

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Airport
Albuquerque International Sunport (ABQ)

- Distance from hotel: 6.2 MI/ 9.98 KM South l

- Take I25 North to Exit 225 towards Lomas Blvd,Menaul Blvd,Candelaria Rd Stay straight onto Oak St. NE Continue onto Frontage Rd N Turn right onto Menaul Blvd NE Take a right at the first light, University Blvd NE Hotel is located on the right

Train
Albuquerque Alvarado Trans Center

- Distance from hotel: 2.5 MI/ 4.02 KM South West

-
Turn right onto 1st SW from Albuquerque Alvarado Transportation Center
Turn right onto Central Ave SW
Turn left onto Oak St NE
Follow Oak St NE as it turns into Frontage Rd N
Turn right onto Menaul Blvd NE
Take a right at the first light, University Blvd NE
Hotel is located on the right

Print Hotel Fact Sheet

- Car Parking Available

- Complimentary Daily Self-Parking

- Valet Parking Available

- Valet Parking Fee: 5.00 USD

- Complimentary Self Parking, Valet Parking available for fee

Print Hotel Fact Sheet

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Hotel Highlights

Newly renovated spacious rooms with sliding glass doors and balconies Executive Level guest rooms on 10-12th floors Concierge Lounge Catering Services Complimentary Wireless Internet Complimentary Parking Pet Friendly Hotel 26,000 square feet meeting space 3 restaurants and room service Complimentary business center Complimentary Fitness Center Outdoor Seasonal Pool (April-Oct)
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.1

based on 131 reviews
81%
Recommend This Property
Read All Reviews

Ratings Breakdown

131reviews

  • 5 Stars
    66
  • 4 Stars
    31
  • 3 Stars
    20
  • 2 Stars
    7
  • 1 Stars
    7

Business Stay November 3-6

By

November 17, 2014

platinumelite

The hotel was nice. I had an issue with my credit card information being stolen when traveling to the hotel. The staff worked with me knowing they would not be able to charge anything until the day I checked out.

Nice service and hotel.

Posted byHotelStaff
November 19, 2014
Dear lowaBoy, Thank you for sharing your feedback about your stay at The Crowne Plaza! I am pleased to read that you had a great experience during your stay with us with both service and facilities, ee take pride in providing excellent service. We look forward to welcoming your return during your next stay in Albuquerque!
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Nice quiet room, great bar/food, bad pillows

By

November 17, 2014

club

This is a very quiet hotel and the room was excellent. The bar food and beverages were top notch and they even have a piano player.

My only complaint is the lack of traditional/foam pillows in the room. All of the pillows were down. I am allergic to down, so it caused me to have red eyes and stuffy nose during my entire stay. Most hotels will either give you an option for regular pillows or have both types of pillows in the room.

Posted byHotelStaff
November 19, 2014
Dear guest, Thank you for your input! I am very glad to hear that you enjoyed the set up of your room and that you had a great time enjoying the rest of the facilities and services that we offer! Your feedback is very important to us, I will definitely share your comments with our management team in order to improve our weak points as we are always looking for improvement. Once again thank you for sharing your feedback about your stay at our Hotel.
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Good hotel, location a little out of the way

By

November 15, 2014

We really enjoyed our stay at the Crowne Plaza Albuquerque. It was a nice room, the restaurant was great, and the staff were excellent. Our only concern was that the hotel was a bit out of the way, not downtown but not in the suburbs either. And the roads around the hotel were very difficult to maneuver (the hotel is on a frontage road that abuts two freeways.

Posted byHotelStaff
November 18, 2014
Thank you for taking the time to complete a review regarding the experiences you had during your past stay. We are happy to read that you enjoyed so many great things about our hotel and your stay. We always strive to provide to best customer service, each and every time. We look forward to having you stay with us again in the future. Thank you for your time and review.
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THOROUGHLY pleased

By

November 13, 2014

I had read mixed reviews of Crowne Plaza, but this is where the conference was so this is where I stayed. I was COMPLETELY happy with everything there. The room was gorgeous, and despite what others said, my own experience was that my room was fully cleaned and restocked after each night. I slept well; never heard any hall noises or TVs or other disruptions. The staff was pleasant and helpful and polite. I feel I had a great deal and a wonderful stay. A plus: I had said to traveling companions that one thing I wish hotels would have is a little store where you could buy the bandaids and contact solution you forgot to pack. This one had it!

Posted byHotelStaff
November 18, 2014
Thank you so much for taking the time to complete a review regarding the experiences you had during your past stay. Reviews are tough for us. We always encourage both bad and good feedback. It is what strives us to be better and continue doing what we do best in customer care. It puts a smile on my face to know that you were so satisfied with our hotel and that you still stayed with us despite what you read online. I have shared your kind words with all of the staff and this survey will make it to our Hospitality Wall! We look forward to having you stay with us again in the future. Thank you again for your time and review.
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