Rated 4.2 out of 5 by 58
Rated 3.0 out of 5.0 by DetroitTravellee Heating system is very noisey
The first room that I was checked into was at 55deg as I entered it. Naturally I reset it to 68 but during the time I was having dinner it continued to blow cold. After a call to reception I was offered another room. The house heat was on in the second room but the adjustment via the thermostat had the unit switching on & off all night with a audible thud each time. Admittedly Detroit has been in a cold snap but it seemed to cycle frequently. The floor by both heating units was cold, suggesting that the insulation has been poorly done during the recent renovation.
February 14, 2014
Rated 5.0 out of 5.0 by psoupx5 great stay!
I recently stayed here while attending a scrapbook event and had a great time. The room was clean and comfortable and every one of the staff I encountered were friendly, courteous, and very helpful! The only thing I would have liked to see them have is a complimentary breakfast....everything else was wonderful!
January 30, 2014
Rated 3.0 out of 5.0 by Mikey44 Not a Crowne Standard
This is an okay hotel for the money. I have stayed at many different Crowne Plaza hotels and in my opinion this does not meet the same standard. The staff were just okay, the rooms were a little dated and the buffet breakast was mediocre at best.
January 16, 2014