Rated 4.3 out of 5 by 44
Rated 3.0 out of 5.0 Annoying situations
I've spent several weeks in the hotel, and found some service realy poor.
I haven't checked the soleplate and there was a demage on it, something had been burned on it. It demaged my shirt and when I mentioned they just replaced the device. I asked them to check the iron machines for my next stay. Unfortunately they didn't as next week I got a demaged one again. I think it is essential that they provide "normal" iron machine to a guest.
February 27, 2014
Rated 4.0 out of 5.0 by Rick1234567 Club Lounge Limitations Disappointing, great staff at front desk
This hotel has not changed for the 4 years I have stayed there. Disappointed that platinum members/corporate customers no longer have access to complimentary club lounge.
February 7, 2014
Rated 5.0 out of 5.0 by conwe No light over the working desk
Location is unbeatable but Bratislava is not a touristic city per se. As other members have mentioned that lighting is a problem for the room as you can not possibly work on the desk as there is no lamp post or any light at all.
But the room is nice and modern, luxury bathroom amenities, chocolate in the room etc.
Slightly feel bad about the upgrade fee of Club access. Already being upgraded to Club because of Platinum but was asked to pay a fee for Club access. A little bit disappointing. Nevertheless it is one of the better Crowne Plazas you will not be disappointed.
January 15, 2014