Crowne Plaza Dallas-Market Center

Hotel Front Desk: 1-214-6308500

Hotel Fax: 1-214-6309486

Hotel Email: cpmcsales@pacificahost.com

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Airport
Dallas Love Field Airport (DAL)

- Distance from hotel: 3 MI/ 4.83 KM South East l

- Complimentary shuttle available

- From airport, make a right out of the airport on Mockingbird, follow it down to Brook River and make a left and make a right on River Bend, this will bring you to the rear entrance of the hotel

DFW International (DFW)

- Distance from hotel: 19 MI/ 30.58 KM East l

- Take South exit out of DFW Airport and take Hwy 183 East toward Dallas. Hwy 183 will merge with Interstate 35 South. Take Commonwealth exit to the right. Loop underneath freeway and take access road North. The hotel will be on your right.

Train
Dart Medical Center Area

- Distance from hotel: 2 MI/ 3.22 KM North East

Print Hotel Fact Sheet

- Car Parking Available

- Complimentary Daily Self-Parking

- Parking is complimentary and self service at our hotel. We count with over 443 parking spaces, with 18 of them being handicap spaces. Security is on premisses 24 hours a day securing the parking lot.

Print Hotel Fact Sheet

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Hotel Highlights

We are pleased to provide a free shuttle to some of the area's best attractions. Our hotel's Dallas, Texas location ensures an easy commute to Dallas Medical Center, downtown and Love Field Airport.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

3.8

based on 332 reviews
75%
Recommend This Property
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Ratings Breakdown

332reviews

  • 5 Stars
    152
  • 4 Stars
    76
  • 3 Stars
    29
  • 2 Stars
    43
  • 1 Stars
    32

Good Stay at Crowne Plaza

By

2015 三月 03

Nice hotel. You can tell its a little dated, but the staff was friendly and suited my needs. Would stay again

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Great experience

By

2015 三月 03

I very much enjoyed the food experience which I thought was very tasty, and the staff was very hospitable. The staff made me feel at home and was very attentive to my needs. The sleeping experience to me was very favorable, to round the experience off I considered it to be very pleasurable. I would stay again at the Crowne Plaza Hotel

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Good value for the Location.

By

2015 三月 03

club

Purvis Industries held it's annual sales meeting here and for the price and location it was a nice choice.

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Good Staff. Shame about the rest

By

2015 三月 02

The staff here are, in my opinion, trying to make up for a hotel that is struggling.
The temperature in the rooms were simply unbearable.. You cant open a window to cool off, so we were stuck. They offered us box fans after my second attempt at complaining...but then only had one fan to service our 2 rooms. I gave it to my mother for the room she occupied.
The smell of the rooms was somewhere between a damp basement, humid attic or a wet dog.

When engaging the staff about the problem, they were polite and willing to help, but I received 4 different stories from the staff members about what the problem was. It took me over 3 hours for me to get to someone in the management chain (the GM) whom could actually assist me and by that time it was 1 am. I had driven 8 hours and been up for 17. I was not in a mood for polite patience: I wanted a comfortable room, where to lay my head and rest before setting out on another 10 hour trip the next morning. The staff took this in stride, and patiently assisted me so I have to give them kudo's where it is due! It just should not have taken so long to come to an agreement, at such an hour of the night. It may be normal business operation hours for them, but for the customer...it's late!

The GM, George, to his credit was willing to help, and he made my stay fiscally worth it. However the fact remains the facilities themselves were substandard to the standard of which Crowne Plaza is typically affiliated. Looking over other reviews it seems the temperature has been a problem since January 2015.

By now it should have been repaired or addressed, but obviously was not.

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