Crowne Plaza Guangzhou City Centre

Hotel Front Desk: 86-20-83638888

Hotel Fax: 86-20-83636666

Hotel Email: cpcitycentre@gz63.cn

Check In: 2:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Airport
Guangzhou Baiyun International Airport (CAN)

- Distance from hotel: 19.88 MI/ 32 KM North l

- Drive southwards along the Airport Express Way, take Sanyuanli Exit to Inner Ring Road, take Xiaobei Exit to Huanshi Road Middle, drive eastwards along Huanshi Road East and U-turn on Ouzhuang Overpass and about 2km to the hotel on the right.

Train
Guangzhou Railway Station

- Distance from hotel: 1.86 MI/ 3 KM West

- Dirve eastwards Huanshi Road East to Huanshi Road East and U-turn on Ouzhuang Overpass, Hotel is about 2km on the right

Subway

Taojin Station (Line 5)

- Distance from hotel: 0.12 MI/ 0.2 KM East

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- Car Parking Available

- Complimentary Daily Self-Parking

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Hotel Highlights

With 63 floor, 460 guest rooms and suites including 73 luxury club floor rooms and suites. 221 rooms are non-smoking. The hotel has three superb restaurants and a lobby lounge. We offer event venues including Crystal Ballroom, Pearl Ballroom and 11 function rooms. Business Centre, health club with outdoor heated swimming pool, concierge are available. Free Wi-Fi Internet access in the hotel.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.4

based on 447 reviews
89%
Recommend This Property
Read All Reviews

Ratings Breakdown

447reviews

  • 5 Stars
    274
  • 4 Stars
    120
  • 3 Stars
    25
  • 2 Stars
    14
  • 1 Stars
    14

CROWNE PLAZA brand expectation mismatched

By

May 06, 2015

club

I chose to become an IHG member since I started my China trade business for over a year now but my recent stay with your Crowne Plaza Guangzhou was a nightmare...

it was a 1 night trip but the morning started not very smoothly, I found the dumplings served in one of the buffet booths very CHEWY and turn out I suspect it was raw pork. I stopped my whole breakfast there with empty stomach. I complaint to the resturant manager but she reported that it is normal since it should be tendon and could be found in many other dumplings served (she said she checked with the chef in the kitchen). I suggest you may call it tendon dumpling or GUMpling from now on if your hotel decided to serve dumplings and think having dregs while eating is NORMAL. BTW, by looking at the pics i still reserve my suspicion that it was raw pork.

I went back to my room and prepare my checkout. by opening up the curtain, 2 things rolled out under the curtain and catched my attention. It turned out to be a girl's underwear and a bag of sanitary napkins! pics attached!

I really didn't expect Crowne Plaza would provide such room cleaniness level and food quality. What a surprise!!

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Great hotel for business

By

May 04, 2015

The service is good and the staff is friendly and helpful.

I usually get everything i needed and if I have question it will always been answered.

awesome breakfast choices and fresh food served.

Posted by HotelStaff
May 04, 2015
Dear depkipenki, It is so wonderful to receive your glowing feedback. I am so pleased to hear that the staff was so helpful with any of your requests and that you thought the breakfast was awesome! We can't wait to welcome you back on your next visit to Guangzhou! Kind regards, Jenny MacDonald - Director of Guest Services jenny.macdonald@gz63.com
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享受这个夜晚

By

May 04, 2015

这已经是今年第三次入住这个酒店了, 而且还推荐了另外两位同事一起入住。在广交会期间,房间不好订,但酒店还是确保了房间和公司协议价格。和我一起入住的同事是第一次住在这里,也给了非常高的评价,而且表示将来到广州还要订这里。当然,我5月份去广州还会住在这里。

Posted by HotelStaff
May 05, 2015
尊敬的客人,感谢您对广州中心皇冠假日酒店的忠爱。成熟的地理位置、方便的交通、齐全的设施配套,同时我们十分注重客人的入住感受,务求在酒店装修、客房环境和服务上都让客人感受到宾至如归。期待您的再次光临。谢谢! ——Suki Liu 助理传讯经理 suki.liu@gz63.cn
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Perfect as usual

By

April 30, 2015

platinumelite

As always everything works perfect at this hotel. Hotel bus from train station did not show up, but the extra waiting minutes was replaced with a limousine service and a room upgrade....I can wait next time also ! Staff always smiling and have always some kind words to say.
Harald from Norway.

Posted by HotelStaff
May 04, 2015
Dear Nicken, Thank you for taking the time to offer your comments. I apologize for the mix up with the shuttle bus, but I am pleased that the front desk team was able to make it up to you. Thank you for your understanding. We look forward to welcoming you back next time. Kind regards, Jenny MacDonald - Director of Guest of Services jenny.macdonald@gz63.cn
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