Crowne Plaza Gurgaon

Hotel Front Desk: 91-124-4534000

Hotel Fax: 91-124-4304800

Hotel Email:

Check In: 12:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM

Indira Gandhi International Airport T3 (DEL)

- Distance from hotel: 8.7 MI/ 14 KM North West l

- The hotel is situated in Gurgaon on the NH 8 (Delhi Gurgaon Expressway), opposite Signature Towers. It is approx 07 kms from Delhi Gurgaon Toll Plaza. The hotel is situated approx 17 kms from Domestic Airport & approx 16 kms from International Airport (T-3 terminal). From Jaipur to Gurgaon The hotel is situated in Gurgaon NH8(Gurgaon Jaipur Expressway), take right turn from Exit No. 16 and hotel

Gurgaon Railway Station

- Distance from hotel: 7.46 MI/ 12 KM South East

- Take a road leading to Kataria Chowk roundabout & Ghoda Chowk roundabout, then there would be another roundabout (after 5 kms), take a left turn. After taking a left turn straight 1 km there would be another rounabout, take right turn and move straight.


Huda City Centre

- Distance from hotel: 0.93 MI/ 1.5 KM North

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- Car Parking Available

- Complimentary Daily Self-Parking

- Valet Parking Available

- Free Parking for in-house & visitors. Overnight parking only for in-house guests

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Hotel Highlights

Located in the heart of Gurgaon’s business district, the hotel is 15km from International Airport and 2km from Cyber City and 1 km from metro station. Our extra large rooms are equipped with Wi-Fi, ultra modern facilities. We have temperature controlled swimming pool, multi cuisine Café G, award winning Brazillian restaurant, 24-hours Connexions Bar and 11 versatile meeting rooms to offer.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 233 reviews
Recommend This Property
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Pleasant ambience and helpful staff


March 05, 2015


Hotel is light and airy and staff are very attentive.

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Amazing Staff


March 04, 2015


I was at the Crowne Plaza Gurgaon for over 2 weeks and the time flew by quickly. I just wanted to give a shout out to the staff there. I felt like a king the whole time I was there.

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Great property but poor guest attention


March 04, 2015

This is my fourth stay at this property in Gurgaon. I have also attended multiple conferences here. The property is great and the rooms comfortable. I especially like the seasonal fruit service in the rooms.. Breakfast is also generally a lavish spread.

What is missing is a personal touch of the staff and attention to the guest. I have stayed in almost all the comparable hotels in the locality being a frequent visitor to the city. Everything else is comparable with them, but the staff attention to the guest is not. For eg. during breakfast, the servers are not very attentive . In other hotels, the servers and chefs do rounds and speak to guests if everything is fine or if they need something special which is not included in the buffet.

What also needs improvement is the turnaround time at the reception especially during peak check in hours and attention to guest requests. So when I checked in on the 21st Feb 2015, only two of the three check-in counters were working and there was a big queue waiting because one of the guest was taking too much time to check out. I was already getting late for my meeting and wanted to just check in and then run out since my taxi was waiting. Finally my turn for check in came and that checking out guest was still disturbing. Mr. Majinder or Maninder who was attending to me checked me in. I specfically told him that I have kept my luggage at the concierge and requested him to please have it transfered to my room since I had to rush for a meeting immediately after checking in. He came to the concierge and saw my luggage and instructed the concierge to do the needful. When I came back in the evening to my room, I was aghast at finding that my luggage (including my laptop bag ) was still lying unattended at the concierge counter. For a second I was wondering if I was at a premium hotel like Crowne Plaza. I never like to make a scene and I just went and quietly told the reception person ( a different one) and he did not sound to be moved. He just said a normal SORRY and said he will have it transferred to my room.

So all in all a good property, Staff needs to be more attentive.

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Finance Manager


March 03, 2015


The floor of the room did not seem all that clean and I had 2 roaches in my room, one of which came out of the tray that the coffee and tee was in. I think the handles on the doors to the closet should be replaced, I found them very hard to open. The restaurant seemed to serve pretty much the same thing every night. I also thought the beers were overpriced. The lattice work above the griddle was not clean looking, and the lobby and rooms had a distict odor.

Posted by HotelStaff
March 04, 2015
Dear Guest Greetings! We are indebted to you for taking precious time to give us your valuable feedback. Such detailed feedback helps my team and I address the issues quickly and efficiently. Please be assured that we are taking your feedback very seriously and action initiated. I am sure you will see the difference and our efforts, and request that we be given another chance to be of service to you. Regards Arindam Kunar, General Manager
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