Crowne Plaza Kitchener-Waterloo

Hotel Front Desk: 1-519-7444141

Hotel Fax: 1-519-7441314

Hotel Email:

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Airport
Waterloo Region International Airport (YKF)

- Distance from hotel: 8.08 MI/ 13 KM l

- 1. Head southeast toward Township 99 Rd 69 m 2. Turn right onto Township 99 Rd 34 m 3. Township 99 Rd turns left and becomes 99 Township Rd 500 m 4. Turn right onto Fountain St N/Regional Rd 17 4.7 km 5. Turn left onto Victoria St N/ON-7 W/Regional Rd 17 (signs for Victoria Street N/Kitchener/County Road 53) Continue to follow Victoria St N 6.3 km 6. Turn left onto Lancaster St W

Train
Kitchener VIA Station

- Distance from hotel: 1.24 MI/ 2 KM

- Turn Right on Victoria Street, Turn Left on King Street, Turn Right on Benton Street, Hotel on Left Side

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- Car Parking Available

- Self-Parking Fee: 12.00 CAD

- Valet Parking Available

- Valet Parking Fee: 20.00 CAD

- Onsite parking available for $12.00 per car per night. Valet parking available for $20.00 per car per night. Daily maximum up to $14.00 per car per day.

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Hotel Highlights

The Crowne Plaza Kitchener-Waterloo is Kitchener's largest upscale full service hotel. Ideally located in the heart of downtown Kitchener and Canada's Technology Triangle and within walking distance to Communitech, The Tannery, Desire2Learn, Google, and more. With multi-million dollar renovations complete in 2014, the Crowne Plaza Kitchener-Waterloo extends modern style and upscale service.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.4

based on 83 reviews
91%
Recommend This Property
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Ratings Breakdown

83reviews

  • 5 Stars
    45
  • 4 Stars
    29
  • 3 Stars
    4
  • 2 Stars
    4
  • 1 Stars
    1

Expectations exceeded!

By

October 17, 2014

club

My girlfriend and I were coming to town for Oktoberfest and decided to stay at the Crowne Plaza due to its proximity to the Schwaben Club.

Right from the start, our expectations were met and exceeded. The lobby was nice and the staff was very pleasant and helpful. We were selected as the manager's guests of the day and were upgraded to a master suite, received a free Oktoberfest stein, complimentary (and delicious) fruit/cheese/cracker tray two bottles of Perrier, vouchers for discounts on breakfast and a lovely note from the manager.

The suite was incredible: the entryway had a counter with a coffeemaker and kettle for tea, and the bathroom was spacious with a nice shower including both a fixed and detachable shower head. The soap also smelled amazing. Next was a living room with a pull-out couch and large TV. Finally, the bedroom included a sitting area, a very comfortable king-size bed and an in-room jacuzzi tub.

What a treat. I would recommend the Crowne Plaza to anyone looking for a classier place to stay in Kitchener-Waterloo, and will most certainly be back. 10/10.

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Very Friendly

By

October 17, 2014

club

Excellent but room very cold. Front desk sent us a heater. helped a lot.

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Comfortable bed and excellent service

By

October 16, 2014

Enjoyed a recent stay at Crowne Plaza Hotel in Kitchener. The room was well appointed and the accomodations very comfortable. The breakfast buffet provided a wide variety of food choices and the quality of the food was excellent in taste and temperature.
Would highly recommend this hotel to anyone visiting Kitchener.

Posted byHotelStaff
October 20, 2014
Dear The Kwas, Thank you for your wonderful 5 star rating and review for the Crowne Plaza Kitchener-Waterloo following your recent stay with us. We are very happy to see that you enjoyed your newly renovated guestroom and the breakfast buffet in the morning. Thank you for choosing to stay with us and we look forward to seeing you again in the near future. Jenna Assistant Front Office Manager
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Comfortable bed and great service.

By

October 09, 2014

Room was modern and very stylish. The bed was super comfortable and i received a great night sleep. As my wife was under the weather we ate in, the desk staff was great. I went down to ask about the local restaurant the desk staff printed out the restaurant's complete menu which was great for our situation. I have never had anyone in any motel ever go out of their way the way they did.

Posted byHotelStaff
October 13, 2014
Dear billyd424, Thank you for your 5 star review following your recent stay at the Crowne Plaza Kitchener-Waterloo. We are very happy to see that your newly renovated guestroom was comfortable and the front desk employees were helpful and accommodating to your needs. Great customer service is something we pride ourselves on and strive to exceed each and every guests expectations. Thank you for staying with us and we look forward to welcoming you back in the future. Jenna Assistant Front Office Manager
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