Crowne Plaza Kitchener-Waterloo

Hotel Front Desk: 1-519-7444141

Hotel Fax: 1-519-7441314

Hotel Email:

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM

Waterloo Region International Airport (YKF)

- Distance from hotel: 8.08 MI/ 13 KM l

- 1. Head southeast toward Township 99 Rd 69 m 2. Turn right onto Township 99 Rd 34 m 3. Township 99 Rd turns left and becomes 99 Township Rd 500 m 4. Turn right onto Fountain St N/Regional Rd 17 4.7 km 5. Turn left onto Victoria St N/ON-7 W/Regional Rd 17 (signs for Victoria Street N/Kitchener/County Road 53) Continue to follow Victoria St N 6.3 km 6. Turn left onto Lancaster St W

Kitchener VIA Station

- Distance from hotel: 1.24 MI/ 2 KM

- Turn Right on Victoria Street, Turn Left on King Street, Turn Right on Benton Street, Hotel on Left Side

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- Car Parking Available

- Self-Parking Fee: 12.00 CAD

- Valet Parking Available

- Valet Parking Fee: 20.00 CAD

- Onsite parking available for $12.00 per car per night. Valet parking available for $20.00 per car per night. Daily maximum up to $14.00 per car per day.

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Hotel Highlights

The Crowne Plaza Kitchener-Waterloo is Kitchener's largest upscale full service hotel. Ideally located in the heart of downtown Kitchener and Canada's Technology Triangle and within walking distance to Communitech, The Tannery, Desire2Learn, Google, and more. With multi-million dollar renovations complete in 2014, the Crowne Plaza Kitchener-Waterloo extends modern style and upscale service.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 86 reviews
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Nicely Updated Hotel


October 18, 2014

Overall my 2 day stay here suited my needs perfectly. This hotel is currently being upgraded and what they are doing is very nice. Lobby is modern, clean, and fresh. Fitness facilities better than most hotels, even though some of the equipment is slightly dated. Hot tub is huge and amazing! Pool is fine for leisure swimming, maybe a bit small for lengths. Rooms are very nicely appointed and updated. Beds super comfortable. Only negative is that the bathroom in our room, although very nicely updated, was tiny and cramped with no counter space. There must be a creative way to improve this aspect of the sink area.

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Spacious rooms, very comfortable bed


October 18, 2014


Unfortunately I had only booked one night at the Crowne...I say this because i was pleasantly surprised with the quality and comfort of the facility. I would strongly recommend anyone visiting Kitchener to stay at the Crowne Plaza!

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Nice updated King Bed Suite


October 18, 2014


Rooms were recently renovated as well as the rest of the hotel. The room was large and spacious. Fitness Room was spacious with plenty of equipment. It was monitored by a Staff Member who was very helpful. Full breakfast buffet had plenty of options- e..g, fruit, cereal, yogurt, oatmeal, bagels, energy bars. Breakfast Room attendant was very helpful. Hotel was in a great location for Oktoberfest- Oktoberfest Retail Store was next door. Oktoberfest Haus was across the street. Very close proximity to two German-like Restaurants- Two Goblets and The Metro. Only 10 minute drive from the Concordia Club/Schenke Restaurant.

Posted byHotelStaff
October 21, 2014
Dear jbmdlm10142014, Thank you for your great 5 star review following your recent stay with us. We are very happy to see that you enjoyed your stay with us and the breakfast buffet in the morning. We also are happy that you enjoyed the Oktoberfest festivities during your stay and the location was convenient for you. Thank you for talking with us and we look forward to welcoming you back again soon. Jenna Assistant Front Office Manager
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Expectations exceeded!


October 17, 2014


My girlfriend and I were coming to town for Oktoberfest and decided to stay at the Crowne Plaza due to its proximity to the Schwaben Club.

Right from the start, our expectations were met and exceeded. The lobby was nice and the staff was very pleasant and helpful. We were selected as the manager's guests of the day and were upgraded to a master suite, received a free Oktoberfest stein, complimentary (and delicious) fruit/cheese/cracker tray two bottles of Perrier, vouchers for discounts on breakfast and a lovely note from the manager.

The suite was incredible: the entryway had a counter with a coffeemaker and kettle for tea, and the bathroom was spacious with a nice shower including both a fixed and detachable shower head. The soap also smelled amazing. Next was a living room with a pull-out couch and large TV. Finally, the bedroom included a sitting area, a very comfortable king-size bed and an in-room jacuzzi tub.

What a treat. I would recommend the Crowne Plaza to anyone looking for a classier place to stay in Kitchener-Waterloo, and will most certainly be back. 10/10.

Posted byHotelStaff
October 21, 2014
Dear CoreyOktoberfest, Thank you for your glowing 5 star review of the Crowne Plaza Kitchener-Waterloo! Congratulations on being chosen as our General Manager's Guest of the Day and we are so happy that you enjoyed all the perks and amenities that comes with it! Thank you so much for stating that the you highly recommend the Crowne Plaza Kitchener-Waterloo and we look forward to welcoming you back in the future. Jenna Assistant Front Office Manager
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