Crowne Plaza Kitchener-Waterloo

Hotel Front Desk: 1-519-7444141

Hotel Fax: 1-519-7441314

Hotel Email:

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM

Waterloo Region International Airport (YKF)

- Distance from hotel: 8.08 MI/ 13 KM l

- 1. Head southeast toward Township 99 Rd 69 m 2. Turn right onto Township 99 Rd 34 m 3. Township 99 Rd turns left and becomes 99 Township Rd 500 m 4. Turn right onto Fountain St N/Regional Rd 17 4.7 km 5. Turn left onto Victoria St N/ON-7 W/Regional Rd 17 (signs for Victoria Street N/Kitchener/County Road 53) Continue to follow Victoria St N 6.3 km 6. Turn left onto Lancaster St W

Kitchener VIA Station

- Distance from hotel: 1.24 MI/ 2 KM

- Turn Right on Victoria Street, Turn Left on King Street, Turn Right on Benton Street, Hotel on Left Side

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- Car Parking Available

- Self-Parking Fee: 12.00 CAD

- Valet Parking Available

- Valet Parking Fee: 20.00 CAD

- Onsite parking available for $12.00 per car per night. Valet parking available for $20.00 per car per night. Daily maximum up to $14.00 per car per day.

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Hotel Highlights

The Crowne Plaza Kitchener-Waterloo is Kitchener's largest upscale full service hotel. Ideally located in the heart of downtown Kitchener and Canada's Technology Triangle and within walking distance to Communitech, The Tannery, Desire2Learn, Google, and more. With multi-million dollar renovations complete in 2014, the Crowne Plaza Kitchener-Waterloo extends modern style and upscale service.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 123 reviews
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

modern hotel


12 December 2014

nice rooms clean good staff very central location which was great parking area a little strange but really nit picking

Posted byHotelStaff
15 December 2014
Dear robbosleftpeg, Thank you for your 5 star review following your recent stay with us. We are very happy to see that you enjoyed your stay and found the rooms to be clean and all the employees helpful. Also we are happy that you enjoyed our property because of it's central location. An additional service we off is valet parking for the convenience of our guests for an additional nominal fee. Once again thank you and we look forward to having you return soon. Jenna Assistant Front Office Manager
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Lovely in downtown Kitchener


09 December 2014


I booked this room somewhat blind to what I would be getting and was very pleased with the results! The hotel is very nice, clean and the staff were very friendly and accommodating. I left my lights on in my car and the hotel staff made sure to let me know and provided security to accompany me through the parking garage. The bed was very comfortable and I had a great sleep! It was a very good overall experience.

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One of the nicer Crowne Plaza's


09 December 2014

Really great welcome and reception service.
Loved the rooms although the bathroom was a bit tiny
Nice modern look and feel, unlike 90% of the other Crowne's I go to

Posted byHotelStaff
12 December 2014
Dear Realdealca, Thank you for your wonderful 5 star review following your recent stay with us! We are absolutely thrilled that that you enjoyed our property and all the renovations that have been put into the hotel over the past year. We are happy that you enjoyed your guestroom and the modern feel of everything. Once again that you for your review and we look forward to welcoming you back again soon. Jenna Assistant Front Office Manager
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Comfortable enough, good service and definately close to all the action


08 December 2014

Make sure if you have any walking conditions that you request to be near the elevator, because the halls zig and zag quite a bit. The front elevator is near the pool, whirlpool and restaurant but the back elevator is near the parking garage. If you are using the valet service then the front elevator is best.
Also too the bathrooms are not set up for any more than one person at a time - definately not for a group of ladies all trying to get ready for a night out.

Posted byHotelStaff
12 December 2014
Dear cmcace3, Thank you for your review for the Crowne Plaza Kitchener-Waterloo following your recent stay with us. I apologize that you found the bathroom in your guestroom to be too small. We do have upgraded rooms located in our tower section of the hotel that are larger with more counter space in the bathrooms for your convenience. Thank you for staying with us and we look forward to welcoming you back in the near future. Jenna Assistant Front Office Manager
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