Crowne Plaza Portland-Lake Oswego

Hotel Front Desk: 1-503-6248400

Hotel Fax: 1-503-6848324

Hotel Email: roger.beebe@interstatehotels.com

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Airport
Portland International Airport (PDX)

- Distance from hotel: 21 MI/ 33.8 KM South l

- Take Airport way to I-205 South. Travel 12 Miles and take I-5 going North. Take exit 292B. Take a left at the stop light (Kruse Way) and a right at the next stop light (Kruse Oaks Drive). Take your next right into our driveway.

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- Car Parking Available

- Complimentary Daily Self-Parking

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Hotel Highlights

Our South Portland, Oregon hotel's location means you're close to Beaverton, Wilsonville and Tigard. That makes us "the Place to Meet." Tualatin and Sherwood guests will appreciate the easy commute!
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.0

based on 287 reviews
78%
Recommend This Property
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Ratings Breakdown

287reviews

  • 5 Stars
    146
  • 4 Stars
    52
  • 3 Stars
    44
  • 2 Stars
    27
  • 1 Stars
    18

A home away from home

By

April 16, 2015

club

I always love staying at the Crowne Plaza Lake Oswego! The staff is always very friendly and provide amazing service.

They are my go to hotel when I'm in the area!

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Disappointing Experience at Best!

By

April 13, 2015

club

I really wanted to like and enjoy my stay at the Crowne Plaza - All my experiences at Crowne Plazas in the past have been good to excellent - but this location really disappointed! For reference, we paid for the breakfast and rewards points upgrade.

The Pros...
Friendly receptionist
Inviting Lobby
Available Parking nearby the front doors

The Cons...
One Receptionist - Phone Calls divided her attention
Only double beds even though there was room for queens
Broke sink basin
Cracked lamp
Remove would not turn TV on/off - but changed volume and channels.
Shoddy patch work in the bathroom ceiling
What looked like mold around the ceiling on the wallpaper
Broken and missing tiles from the hot tub and pool
Only half of the hot tub jets worked
Balcony view was just a view of more balconies

Sub-category of Cons solely dedicated to the breakfast experience...
The breakfast buffet options were only fair - mostly old and sitting for a while on the hot items
The toaster did not work at all
We stood "waiting to be seated" for 13 minutes and only saw the one waitress once during this time - she did not even acknowledge we were there.
I finally sat myself (family) - took another 10 minutes to get service - I attempted to get a refund at the front desk due to the absolute poor service but my son came to tell me a new waiter showed up and brought drinks.
My wife and daughter ordered from the menu (only 2 buffet comps for a family of 4) - both were very disappointed and didn't finish their meals. Biscuits and gravy and french toast.
Total bill was over $55 as they forgot to remove the 2 buffets from the bill. Took another 5 minutes to get this fixed and still the bill was $21 for food no one would eat.

This location and services were extremely disappointing - no correction by the hotel staff for all the problems and service issues. We will NOT return to this location in the future. I hope my stay in the downtown location in a couple weeks will prove to be better!

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Great people

By

April 13, 2015

platinumelite

Good hotel. Little old, could benefit from an upgrade/renocation.

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Home away from Home

By

April 12, 2015

club

Large rooms and comfortable bed. The cleaning staff was wonderful and made sure my room was ready everyday. Great locations, lots of restaurants and minutes away from Lake Oswego and Portland.

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