Crowne Plaza Louisville Airport Expo Ctr

Hotel Front Desk: 1-502-3672251

Hotel Fax: 1-502-3632087

Hotel Email: sales@cplouisville.com

Check In: 3:00 PM | Check Out: 11:00 AM | Local Time: 7:30 PM


Airport
Louisville International Airport (SDF)

- Distance from hotel: 0.05 MI/ 0.08 KM l

- WEST on TERMINAL DR. 0.2 mi Take the I 264 E; I 65 ramp toward DOWNTOWN. 0.6 mi Take the exit toward FAIR EXPO CTR. MAIN GATE. 0.3 mi Turn RIGHT onto FREEDOM WAY. 0.3 mi Turn LEFT onto PHILLIPS LN. 0.2 mi Turn LEFT at 830 PHILLIPS LN.

Bluegrass Airport (LEX)

- Distance from hotel: 71.6 MI/ 115.23 KM West l

- SOUTHWEST on TERMINAL DR. 0.0 mi I-71 S via EXIT 173 264 W via EXIT 5 EXIT 11

Train
Amtrak

- Distance from hotel: 119 MI/ 191.51 KM North

- Head northeast 354 ft 2. Turn left toward Phillips Ln 69 ft 3. Turn left onto Phillips Ln 0.7 mi 4. Turn right onto Crittenden Dr 1.0 mi 5. Slight right to merge onto I-65 N Entering Indiana 115 mi 6. Take exit 110B on the left to merge onto I-70 W toward Saint Louis 0.8 mi 7. Take exit 79B toward Meridian Street 0.2 mi 8. Slight right onto Madison A

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- Car Parking Available

- Complimentary Daily Self-Parking

- Free parking to hotel guest

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Hotel Highlights

Crowne Plaza boasts the best event space Louisville, KY has to offer. With 28 meeting rooms and an incredible 55,000 square feet of flexible space, holding business conferences, wedding receptions, and social events has never been easier! Our Certified Meetings Planner will ensure that your function runs smoothly from start to finish.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.1

based on 417 reviews
82%
Recommend This Property
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Ratings Breakdown

417reviews

  • 5 Stars
    226
  • 4 Stars
    80
  • 3 Stars
    51
  • 2 Stars
    33
  • 1 Stars
    27

Excellent Hotel - Staff Needs Sensitivity Training

By

September 28, 2014

platinumelite

Excellent locations for airport travel. Beautiful building. Fair price. Front desk staff are professional, but did not provide very hospitable service. No southern hospitality.

Missed a tee time due to being locked out of room for nearly an hours, but apologies of any sort.

Ruined what would have been an excellent stay.

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First Trip to Louisville - top notch

By

September 28, 2014

club

I travel for business a lot. This was the best experience I've had in a while. I loved this hotel and staff. I will be returning in a few months and will stay again.

Posted byHotelStaff
September 30, 2014
Dear Stacy729, Thank you for your kind comments. I will be sure to let our staff know how much of an impact they made on your experience. We are always pleased to be your second home when you're at the area. Sincerely, John Shake, GM jshake@cplouisville.com
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Wonderful Staff and Pleasant Environment

By

September 25, 2014

The staff was attentive and very pleasant. We had the same bellboy twice as we needed boxes moved down to the vendor hall the first morning of the convention and then had him again when we left. His name was Charles and he was an excellent help with everything. He tetrised everything onto the cart so expertly that it all fit and went down in one trip. Two different women at the front desk helped me with anything I may have had a problem with or needed. I don't have any bad experiences with this hotel. I would stay there again in a heartbeat.

Posted byHotelStaff
September 29, 2014
Dear jlcampbell11, Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that Charles' service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future Sincerely, John Shake, GM jshake@cplousiville.com
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Not too shabby

By

September 24, 2014

club

The food available in the restaurant isn't the greatest, and staff attentiveness inside of it is hit or miss, but the hotel is fairly clean, well lit, and welcoming.

Though the complimentary toiletries are very perfumed and tend to seep around the room, the experience is great until 3am when guests come back to rooms slamming doors, and again between 8 and 9 when leaving. The five hours of sleep I did manage between events wasn't bad.

Just don't order from the cafe--for the price it's just not worth it.

Posted byHotelStaff
September 26, 2014
Dear NicciM, We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our restaurant management. We do hope you give us another chance to welcome you back. Thank you John Shake, GM jshake@cplouisville.com
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