Crowne Plaza Louisville Airport Expo Ctr

Hotel Front Desk: 1-502-3672251

Hotel Fax: 1-502-3632087

Hotel Email:

Check In: 3:00 PM | Check Out: 11:00 AM | Local Time: 7:30 PM

Louisville International Airport (SDF)

- Distance from hotel: 0.05 MI/ 0.08 KM l

- Complimentary shuttle available

- WEST on TERMINAL DR. 0.2 mi Take the I 264 E; I 65 ramp toward DOWNTOWN. 0.6 mi Take the exit toward FAIR EXPO CTR. MAIN GATE. 0.3 mi Turn RIGHT onto FREEDOM WAY. 0.3 mi Turn LEFT onto PHILLIPS LN. 0.2 mi Turn LEFT at 830 PHILLIPS LN.

Bluegrass Airport (LEX)

- Distance from hotel: 71.6 MI/ 115.23 KM West l

- SOUTHWEST on TERMINAL DR. 0.0 mi I-71 S via EXIT 173 264 W via EXIT 5 EXIT 11

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- Car Parking Available

- Complimentary Daily Self-Parking

- Free parking to hotel guest

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To book more than 9 rooms for one stay or request a quote, please use our Easy Meetings tool or call 1-800-MEETING (in United States, Mexico and Canada).

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Hotel Highlights

Crowne Plaza boasts the best event space Louisville, KY has to offer. With 28 meeting rooms and an incredible 55,000 square feet of flexible space, holding business conferences, wedding receptions, and social events has never been easier! Our Certified Meetings Planner will ensure that your function runs smoothly from start to finish.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 602 reviews
Recommend This Property
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Dirty Hotel, Unattentive Staff


April 18, 2015


The check in process was VERY slow, which isn't that big of a deal but the condition of the hotel was disgusting. There was garbage and laundry piled up in all the hallways. The first picture below was taken at 10:30 at night, long after the housekeeping staff had cleaned the rooms for the day. After this picture was taken they added a rollaway bed to the pile, right next to dirty linens and bags of trash. By morning the rollaway bed was removed, I assume cause someone needed it (unknowingly they got the one right next to soiled linens and trash) but the pile of linens and trash were still there THE NEXT MORNING!! The fact that someone came and removed the bed but not the pile of unsightly trash amazes me. In the second picture you can see this wasn't the only pile of garbage hanging out in the hallways right outside guests doors. There were tears in the linens on my bed and the linens were so hard and "crunchy" feeling it felt like sleeping on sand paper. Will not be returning to the hotel and this is my 2nd bad stay at a Crown Plaza I might be done with Crown Plaza's all together.

Posted by HotelStaff
April 20, 2015
We appreciate your candid feedback from your stay. While we never want to hear that someone's stay is less than perfect, we always appreciate the opportunity to hear from our guests on what we can do to improve our services. I will be following up with our team as to what happened on this day as this is not the norm. Please accept our apologies that we were not able to exceed your expectations and we hope you will reconsider staying with us again in the future. Sincerely, John Shake, GM
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Relaxing Atmosphere


April 18, 2015

This is the second time I have stayed at the Crowne Plaza. Both were for buisness meetings in the hotel itself. The hotel is absolutely beautiful, very clean, and the staff are amazing. The rooms are comfortable as well, I would love to have the bed at my house. If anyone is looking to have a business meeting or training this is a great hotel to use. The restaraunt and lounge are very nice also. If I were going to Louisville for leisure I would absolutely use this hotel and bring my children. The pool looked clean and well maintained.

Posted by HotelStaff
April 20, 2015
We sincerely appreciate you taking the time to write a great review. Thank you for sharing how comfortable you feel our beds are and how beautiful and clean you found our hotel. Please let us know if we can assist you in the future, as we'd love to welcome you back for another visit. Sincerely, John Shake, GM jshake@cplouisville,com
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Great Service


April 16, 2015


After an awful experience at a neighboring hotel, the staff was a great in accommodating us during our stay. They provided us with a roll away bed initially. Ultimately, we were notified that a room more accommodating to the size of our party was available.

Posted by HotelStaff
April 20, 2015
I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us. Warm Regards, John Shake, GM
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Great Room and Service


April 15, 2015


My daughter and I attended a volleyball tournament for the weekend. The hotel was full of girls. I was very happy that I was put on the first floor and I was near the lobby. I was a little concerned that the noise from the busy hotel would keep me up, but I did not hear a thing the entire visit. The restaurant staff was excellent as was the food served. I will definitely stay here again next year should we come back for the same tournament!!!

Posted by HotelStaff
April 17, 2015
Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We look forward to your return visit. Warm regards, John Shake, GM
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