Crowne Plaza Louisville Airport Expo Ctr

Hotel Front Desk: 1-502-3672251

Hotel Fax: 1-502-3632087

Hotel Email: sales@cplouisville.com

Check In: 3:00 PM | Check Out: 11:00 AM | Local Time: 7:30 PM


Airport
Louisville International Airport (SDF)

- Distance from hotel: 0.05 MI/ 0.08 KM l

- Complimentary shuttle available

- WEST on TERMINAL DR. 0.2 mi Take the I 264 E; I 65 ramp toward DOWNTOWN. 0.6 mi Take the exit toward FAIR EXPO CTR. MAIN GATE. 0.3 mi Turn RIGHT onto FREEDOM WAY. 0.3 mi Turn LEFT onto PHILLIPS LN. 0.2 mi Turn LEFT at 830 PHILLIPS LN.

Bluegrass Airport (LEX)

- Distance from hotel: 71.6 MI/ 115.23 KM West l

- SOUTHWEST on TERMINAL DR. 0.0 mi I-71 S via EXIT 173 264 W via EXIT 5 EXIT 11

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- Car Parking Available

- Complimentary Daily Self-Parking

- Free parking to hotel guest

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Hotel Highlights

Crowne Plaza boasts the best event space Louisville, KY has to offer. With 28 meeting rooms and an incredible 55,000 square feet of flexible space, holding business conferences, wedding receptions, and social events has never been easier! Our Certified Meetings Planner will ensure that your function runs smoothly from start to finish.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.1

based on 563 reviews
84%
Recommend This Property
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Ratings Breakdown

563reviews

  • 5 Stars
    307
  • 4 Stars
    122
  • 3 Stars
    59
  • 2 Stars
    39
  • 1 Stars
    36

Awesome Overall Experience

By

March 04, 2015

club

We spent the night of 2/21/2015 to catch a very early flight out of Louisville KY the next morning. Since the weather was so bad, Crowne Plaza offered us the "distressed traveler" package - the room was comfortable and extremely clean, the food at their restaurant the Blue Horse was excellent - probably the best filet my husband and I have ever had. The chef walked around and asked everyone how their meal was. They shuttled us to the airport next morning at 4:30am and we were able to leave our car in the lot for the entire week while we were gone at NO cost. Upon arrival back in Louisville on 2/28/15 at 1:30am, their shuttle picked us up as soon as we called for them. What a great travel experience. We will stay with CP again and again. Thank you!.

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Nice, convenient lodging

By

March 03, 2015

club

Overall, hotel stay was great, but first night in dining room was not good, It was a long wait (with few customers in restaurant) and cold food. The second night our reservations weren't logged in so it was another long wait, but third night was fine.

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President

By

March 03, 2015

club

Very disappointed in the condition of room and restaurant. Not being managed properly

Posted by HotelStaff
March 03, 2015
I appreciate you taking the time to provide us with such candid feedback of your stay. I am very sorry to hear that your stay did not meet expectations. Please email me with a phone number or email address so that I may discuss your issues personally. Sincerely, John Shake, GM jshake@cplouisville.com
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An oasis in the middle of winter!!

By

March 03, 2015

We don't travel much, but do always attend an annual collectors show at the Louisville EXPO Center. In fact, we've been doing it for over 10 years now! Many of our friends told us we couldn't go wrong with the Executive West on Phillips Lane, and right they were! Fantastic accommodations, family-friendly staff, beautiful atmosphere, close to the EXPO and airport, and the pool is to die for! Several years in, Crowne Plaza acquired Executive West and we noticed an immediate change. Employees were complaining, the quality of the food dropped, and cleanliness fell. Due to sickness, we couldn't make the trip in 2014. We had some anticipation on our way in last week, but all fears quickly dissolved! There were many familiar faces and some new ones too. All worked together extremely well. The place was immaculate from top to bottom! The food was back to our initial observations years before. And, we had 3 great night sleeps! We love it there and are VERY happy it has returned to the quality we once enjoyed year after year at Executive West!

Posted by HotelStaff
March 03, 2015
It brings me a lot of pride and joy to hear that you're a fan of our hotel. We appreciate your business, your loyalty and your trust. Don't hesitate to call us if there's anything we can help you with for your next trip. Sincerely, John Shake, GM jshake@cplouisville.com
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