Crowne Plaza San Antonio Airport

Hotel Front Desk: 1-210-8289031

Hotel Fax: 1-210-8283066

Hotel Email: crowneplaza@sanantonioairporthotel.com

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Airport
San Antonio International Airport (SAT)

- Distance from hotel: 1 MI/ 1.61 KM East l

- From Airport take Loop 410 East to Nacogdoches (Exit # 23), take the turnaround and the hotel is on the right

Bergstrom International Airport (AUS)

- Distance from hotel: 75 MI/ 120.7 KM North l

- Take I-35 South to Loop 410 East. Exit Harry Wurzbach (Exit # 24). Stay on the Access Road through Nacogdoches. The hotel will be on your right hand side.

Train
Amtrak Train Station

- Distance from hotel: 10 MI/ 16.09 KM South

- Take 410 West to Airport Blvd. and exit, take a left to 281 South, exit Durango make a left go under the bridge and make a left, train station is on the right hand side.

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- Car Parking Available

- Complimentary Daily Self-Parking

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Hotel Highlights

Located adjacent to San Antonio International Airport, our hotel's facility offers airline travelers conveniences to make life easier, including a complimentary airport shuttle and complimentary self-parking for registered guests.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

3.7

based on 130 reviews
68%
Recommend This Property
Read All Reviews

Ratings Breakdown

130reviews

  • 5 Stars
    58
  • 4 Stars
    25
  • 3 Stars
    17
  • 2 Stars
    12
  • 1 Stars
    18

SAT Crowne

By

2014 十月 08

platinumelite

Hotel has excellent fitness center. Highly recommended with free weights and cardio equipment.

Posted byHotelStaff
2014 十月 14
It was great to welcome you to the Crowne Plaza San Antonio Airport. Our guests can enjoy a variety of amenities while here. We are happy you had a chance to utilize our on-site fitness center during your visit. Thank you for your kind comments. It would be our pleasure to welcome you back the next time you are in the area.
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Needs updating

By

2014 十月 07

Stayed for 1 night on business. Have stayed at all the nearby IHG Airport properties at one time or another. Considering Crowne Plaza is supposed to be a cut above HI or HI Express, this stay was disappointing. The lighting in my bathroom was poor - fluorescent ballasts need replacing. Only 1 washcloth? No lavender products on the bed. No lids for the coffee in the lobby. Overall the hotel, hallways, bathrooms look old and tired.

Posted byHotelStaff
2014 十月 14
We appreciate the time you took to share your experiences with us. Feedback like yours helps us to better understand the needs of our guests. Thank you for bringing these points to our attention. We regret we missed the mark on ensuring every aspect of your stay was as you anticipated. Your comments will be shared with the team as we continually refresh our commitment to our guests. It is our hope to welcome you back so we may restore your trust and confidence in us. Thank you.
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Great Staff but In Room Air Not the Best

By

2014 十月 06

platinumelite

The service and staff were great. You can tell this is an older, dated hotel. The air conditioning unit seemed to run all the time no matter what the temperature set on the control unit.

Posted byHotelStaff
2014 十月 14
Thank you for taking the time to share your experiences. It is great to read that our team was able to provide you with a great stay. We regret we did not meet your expectations on every level and we appreciate you making us aware of your concerns with the air conditioner. I will have our maintenance team look into and address any concerns further. It is our hope to welcome you back so we may provide you with a stay that meets or exceeds your expectations.
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The Flood

By

2014 九月 27

club

We arrived to find the hotel had experienced a flood on the second floor which also affected the ground floor. Everyone told us things were under control and power was being restored floor by floor. We checked in and went to the bar for a drink then out to dinner. Everything but the TV was working by 9PM. Since we had a very early flight we just showered and went to bed.
The staff did everything to make our stay work.
Thank you.

Posted byHotelStaff
2014 九月 30
Thank you for taking the time to share your experiences with us. We appreciate your patience as we worked to restore power to our guest rooms after a water pipe broke. This matter was addressed and affected rooms have had power restored. We hope you will have the chance to visit us again to enjoy our property and amenities. We look forward to welcoming you back the next time you are in the area.
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