Rated 4.5 out of 5 by 199
Rated 5.0 out of 5.0 by MikeSal Perfect roadtrip enroute stop
Great access to highway and convenient rest stop while on a road trip. Will definitely stop again.
September 5, 2014
Rated 5.0 out of 5.0 by johnnyb21 Great hotel,.great service & value
We had a nice romantic getaway & attended the Rennaisance Fair. The service was excellent, from the front desk and amenities to the Restaurant & accomadations.,. Would reccommend this beautiful hotel to anyone!
September 4, 2014
Rated 5.0 out of 5.0 by Zysl Bathroom problem
Only problem, was no bathtub for my wife! All other amenities were excellent!
September 4, 2014
Rated 5.0 out of 5.0 by innisowen Convenient location and friendly service
Our stay at the Suffern-Mahwah Crowne Plaza was a good example of value for dollar. With its location near the NYS Thruway, the hotel provided a suitable and reasonably priced overnight accommodation for our drive back to New England from a business meeting and wedding in eastern Maryland.
September 2, 2014
Rated 5.0 out of 5.0 by Dan1347 Excellent Hotel Service at an Excellent Price
The hotel offers excellent service and amenities at a great value. The lobby area has a very relaxing ambiance and is very spacious for guests to spread out. The dinner menu is excellent and reasonably priced. The breakfast buffet is above average. Rooms were clean. Overall, an excellent stay.
September 1, 2014
Rated 5.0 out of 5.0 by zalmenl1 very nice hotel
I came to these hotel with my family
its a very nice hotel , clean rooms ,nice big lobby
will come next time again
August 25, 2014
Rated 3.0 out of 5.0 by IHG Frequent Traveller Comfortable bed. Poor service
This is a recently upgraded hotel that looks very nice. But, if they continue with the way they clean the common areas, it will look like a dump in a year.
The room did not have a trash can. The previous guest had dumped their garbage under the sink for that reason, which was not cleaned up by the cleaning crew. When I reported that to the front desk, they just came and picked them up. They did not bring a trash can.
Had to ask for pillow cases twice to get only one and a promise to bring another one, which was never fulfilled.
There were no sheets in the room for a sofa bed. No shampoo.
The coffee quality in the room was not good.
The manager on duty was not very accommodating. I has asked for two queen beds. I was given a king bed and a sofa bed.
August 23, 2014
Rated 5.0 out of 5.0 by mjcrusier great hotel
really clean, great breakfast, staff was friendly, best hotel in suffern
August 21, 2014