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Rated 4.5 out of 5 by 207 reviewers.
Rated 5.0 out of 5.0 by Great stay We were in town for a wedding. We had never stayed at a CrownePlaza hotel before, but because this is where the family members were staying we chose to stay here too. So glad we did. Very beautiful hotel. Room was great. While we weren't on property for a long time, the time we were there was quite enjoyable. September 17, 2014
Rated 5.0 out of 5.0 by Stay for family evente This is a lovely upscale hotel with outstanding service and lovely modern tasteful rooms. We were in the area for a family event and the hotel was wonderful . The breakfast was outstanding, and the rooms are updated with excellent amenities.. I would absolutely chose the Crowne Plaza anytime I am in the area. September 17, 2014
Rated 5.0 out of 5.0 by Comfortable bed The mattress and bedding had to be the best I've slept on! I am now in the market of buying a new mattress and box spring since my visit to this hotel! And the lighted makeup magnifying mirror in the bathroom was awesome. Very nice touch that I haven't seen in other hotels before. September 15, 2014
Rated 4.0 out of 5.0 by Clean room and friendly staff Arrived later than was planned, but no problems during check-in. Was staying for a business conference. Checked out a little late due to in a class at check out time, but again no problems. All staff was friendly and helpful. One problem I did have was on my billing statement I was charged for both waters in my room, and I did not even touch them. Luckily I took a picture of the them before leaving and locking the room for the last time. Just hope this is not common practice and someone is pocketing the money. September 15, 2014
Rated 5.0 out of 5.0 by Clean room The room was clean and the staff was very pleasant September 13, 2014
Rated 5.0 out of 5.0 by Wonderful Reunion location The staff at the Crowne Plaza Suffern were very helpful. Prior to arrival they provided excellent direction on getting to the hotel, and were able to house my father and I in adjoining ground floor rooms. On arrival the staff was very gracious and helpful. We arrived late afternoon after a long days travel and they were able to recommend a few places nearby to eat a light meal. The staff was very helpful in setting up additional tables on Friday night for our memorial items. The food at the banquet was excellent; the service by the wait staff was excellent. The service went very smoothly for the large crowd. They were able to accommodate all our different food allergies with no difficulties. I thoroughly enjoyed my stay and would recommend this hotel for future stays. September 11, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service. Hotel served as headquarters for 35th college reunion. Facilities were clean, well maintained and up-to-date. Bedding was excellent (comfortable but firm). Staff was friendly and very attentive to needs of the large group. September 9, 2014
Rated 5.0 out of 5.0 by Perfect roadtrip enroute stop Great access to highway and convenient rest stop while on a road trip. Will definitely stop again. September 5, 2014
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