Rated 4.4 out of 5 by 106
Rated 5.0 out of 5.0 by Conjohn69 Comfortable bed and quite room
Stayed here one night for the WHUD dance the room was great and the breakfast was delicious .The staff was friendly and helpful
February 12, 2014
Rated 4.0 out of 5.0 by aim4msw Great Service
I stay at the Crowne Plaza Suffern several times a year for business meetings in the area and alway look forward to staying there.
The front desk is always professional and helpful/ Although the rooms are a bit small, the furnishings are elegant and the bed is comfortable.
My only complaint is that the shower doesn't have door, it has a glass partition that requires you to reach in to turn on the faucet and either freeze or get burned. The lack of door also allows the floor to get soaking wet.
February 1, 2014
Rated 5.0 out of 5.0 by GMN445 The best place in town
Great value. Full service hotel with great food and drink. Bill the bartender always makes me feel welcome. Restaurant is great and the rooms are more than comfortable. I've stayed here four times and always been satisfied.
January 15, 2014
Rated 5.0 out of 5.0 by Melly S. Best hotel, hands down
I continue to come to the Crowne Plaza in Suffern because of the comfortable beds, great room service, delicious breakfast and the attention tht I receive from the staff is incomparable. It is very affordable and close. When I need to get away, I go to Crowne Plaza in Suffern.
January 15, 2014
Rated 3.0 out of 5.0 by Francis 66 too expensive for the quality
Room needs update. Got stuck in room 45 minutes because of a broken lock. Check rates when you book online very easy to fool yourself and book wrong package (breakfast).
January 7, 2014
Rated 4.0 out of 5.0 by Dom11 Good hotel
Good location and comfortable rooms.
Disappointed that our advance reservations were cancelled for unknown reasons, had to rebook at full price, no compensation from hotel. Could have offered advance reservation price. Were lucky that rooms were still available.
January 6, 2014
Rated 5.0 out of 5.0 by rcharne1 Excellent Stay
Stayed here for New Years and enjoyed the stay very much. Great looking and clean property. Friendly and accommodating staff. Wonderful interaction with the bartender on the evening of New Years Eve. Would definitely recommend this property.
I know before the place was rennovated, there was a pool. It would have been nice to still have somewhere on property, but that's ok.
January 4, 2014
Rated 4.0 out of 5.0 by lukamia Our experience was mostly good
Twice a year my husband and I come to the Suffern area to visit family and we always use your hotel. We have always had a pleasant experience and this time was no exception. My 2 small complaints are indeed small ones but I do want to mention them.
1) The coffee served at the hotel was AWFUL.
2) The Keurig in our room didn't work well.
On previous visits the coffee was fine so I know something has been changed. It tasted like the coffee served on cruise ships, which is very bad. What is wrong with good old automatic drip coffee?
January 2, 2014