Crowne Plaza Suffern-Mahwah

Hotel Front Desk: 1-845-3574800

Hotel Fax: 1-845-9181475

Hotel Email:

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM

Newark Liberty Airport (EWR)

- Distance from hotel: 35 MI/ 56.33 KM South East l

- US1 9 N/US1 & 9/US1 N/US9 N toward NEWARK DOWNTOWN-Merge RT21 N toward NEWARK US 46E Garden State Prkwy North to the NYS Thruway N (I87) take Ex 14B (Airmont Road) turn right onto Airmont Road. At first traffic turn left onto Executive Boulevard.

John F. Kennedy International Airport (JFK)

- Distance from hotel: 60 MI/ 96.56 KM North East l

- Grand Central Pkwy West over the Triboro Bridge to the Major Deegan to the NYS Thruway (I-87) North. Take the NYS Thruway North over the Tappan Zee Bridge to Exit 14B end of the ramp, turn right and left turn at first traffic light into Executive Blvd.

La Guardia Airport (LGA)

- Distance from hotel: 45 MI/ 72.42 KM North West l

- Grand Central Pkwy West over the Triboro Bridge to the Major Deegan follow to the NYS Thruway North (I-87). Stay on the Thruway, over the Tappan Zee Bridge to Exit 14B . At the end of the ramp turn right, first traffic light turn left onto Executive Blvd.

Suffern Line of Metro North

- Distance from hotel: 4 MI/ 6.44 KM West

- From Train station take lft. onto orange Ave., 1st traffic light make Rt onto Lafayette Ave, go straight onto Rt 59 East, take Rt 59 to traffic intersection for Airmont rd, make left onto Airmont Rd, 4th traffic light make lft onto Exec. Blvd.



- Distance from hotel: 30 MI/ 48.28 KM East

- From Manhattan take George Washington Bridge to Palisades Parkway. Take exit 9w (not route 9w). This takes you to NYS Thruway. Follow north to exit 14b. Make a right off exit then left at the next light. Crowne Plaza is downhill on the left.

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- Car Parking Available

- Complimentary Daily Self-Parking

- Ample and complimentary

Print Hotel Fact Sheet

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Hotel Highlights

The towns of Nyack and Piermont are just a few minutes away. They boast many fine shops, antiques, restaurants and, of course, the scenic Hudson River. For history there is much to do and see in and around Suffern. Shopping is always an alternative and we have many choices from one of the largest malls, Palisades Center Mall, or the Outlets at Woodbury Commons. Metlife Stadium is just 35 min away.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 220 reviews
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Comfortable bed


26 September 2014


Overall stay was very good...front desk needs better training

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entire staff


25 September 2014


Everyone did a fantastic job with one small exception we were asked at check in, to join a preferred guest program and that points for our stay would be added to our account, we agreed but I don't think we got signed up.

The entire staff did a great job but I want to make a special mention to the back of house staff, dishes were clean, laundry was fresh and on time, everything worked and worked well, parking lot and grounds were crisp.

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Comfortable bed


25 September 2014


Overall my stay was very good. However upon check in I was instructed to directly contact IHG to have points applied to my stay. I followed the instruction and upon so doing I was told that the hotel itself should have handled the request. While I was on the phone with the IHG agent they had contacted the hotel, spoke to someone at the front desk, returned to my call, and informed me someone from the hotel would be calling my room. I received the call from the front desk and once again I was instructed to call IHG. It would have been convenient for me if IHG and this Crowne Plaza would have fulfilled my request while they were speaking to each other. I called IHG and handled it myself. Following this when I questioned the individual as to why this had to be handled this way I got a poor excuse and an attitude. It seemed she was not concerned about providing good service.

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hope for working heat


24 September 2014


The tempature control was not working until the day Ileft. I went to bed, my room was at 72. I woke up it was 61. This was after they had claimed to have fixed. Finally Saturday morning it was fixed. I would not stay here. No offer to make up for the inconvience was made either at the time of the complaint or after the recomplaint.

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